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WalletHub Reviews 1,380

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TrustScore 4.5 out of 5

4.7

Price Comparison Site
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Review summary

Created with AI, based on recent reviews

Looking at 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the website and app for being easy to navigate and use, providing valuable and timely information about their credit. Many users appreciate the detailed explanations and suggestions for improving credit scores, highlighting the service as an excellent tool for financial planning and staying informed about credit reports. The customer service is also frequently commended for its helpfulness and continuous updates. However, some customers reported issues with account access, specifically being blocked due to "suspicious IP" addresses, particularly when traveling internationally. A few users also expressed frustration with the difficulty of withdrawing from the service and mentioned receiving notifications at inconvenient times.

What people talk about most

Website

Users describe positive interactions with the website, finding it trustworthy, easy to navigate, and very... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the app.... See more

Application

Reviewers highlight positive aspects of the app, praising its ease of use and comprehensive features for... See more

Service

People report positive experiences with service. Customers appreciate the great and high-quality services,... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers appreciate the helpful advice and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with WalletHub for about 10 years, if not longer. Always great service! Never had one complaint, concern or issue. Always quick to provide notice to changes on my credit report, tracks all... See more

Company replied

Rated 5 out of 5 stars

I've depended on Wallet Hub for the past 5-6 years for any of my credit needs. From receiving an updated & accurate credit score to keeping you notified about changes to your credit, hands down Wallet... See more

Rated 5 out of 5 stars

This is by far the best way to stay informed of your credit reports with the easiest of ways possible. Simple design without complications and direct notifications that are clear and straight forward... See more

Rated 5 out of 5 stars

I like Wallet Hub because it keeps me updated on my credit score and notifies me with alerts about my credit report. Wallet Hub goes thru each item and allows me to agree or dispute each item. It's ea... See more

Company details

  1. Price Comparison Site
  2. Financial Consultant

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love Wallethub …

I love Wallethub they help guide and recommend everything dealing with your credit to what you may qualify for and if your trying to rebuild your credit their right there along side you. I've had Identity fraud/ Theft on my credit and trying to recover from the damage it has caused my credit profile. I signed up with WalletHub because they have a lot of suggestions and videos to help you learn more about finances and rebuilding your credit after Identity Fraud/ %heft. There is so much to learn and they are sincere in their efforts in helping people learn about money, finances and credit

January 17, 2026
Unprompted review
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Reply from WalletHub

Thank you so much for sharing your experience, Cari! We’re really sorry you had to deal with identity theft, but we’re glad WalletHub has been helpful as you work on rebuilding your credit and learning more about your finances. That’s exactly why we’re here. Wishing you all the best as you continue moving forward!

Rated 5 out of 5 stars

Due to unforeseen expenses

Due to unforeseen expenses, I had to apply for a small loan and within a matter of minutes, WalletHub alerted me to the activity to ensure it was I who was applying for credit. With Wallethub, my credit record is safe and secure and that makes me happy.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

HIGHLY RECOMMEND

I'm very pleased with Wallet Hub. I've had the app for years and check it frequently because it provides me with my information and progress. If there are any issues or new changes, it sends me alerts. With so many scams, it brings me peace of mind.

January 9, 2026
Unprompted review
Rated 1 out of 5 stars

Wallet Hub consistently shows higher…

Wallet Hub consistently shows higher ratings for reviews because they use a different rating system. For instance one company that has a 1.0 review from every other reviewer shows a 3.6 on wallet hub. I think they're sponsored by those companies. I would never ever ever trust wallet Hub ever

December 29, 2025
Unprompted review
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Reply from WalletHub

Hi there! WalletHub is not sponsored by any companies to show higher ratings for reviews. The WalletHub rating is comprised of reviews from both WalletHub users and ratings on other reputable websites.

Rated 5 out of 5 stars

Wallet hub has been easy to manage

Wallet hub has been easy to manage, great information on improving your credit score and how to obtain your goals. I absolutely love the app. The best so far, recommend to anyone looking to improve their finances.

December 13, 2025
Unprompted review
Rated 5 out of 5 stars

WalletHub offers much It's a Plus!

WalletHub offers much more than your credit score! I really appreciate the hints & financial information received. And it's so easy to check your current credit score or cards online!

December 9, 2025
Unprompted review

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