wallplanks Reviews 914

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After searching many sites i found Wallplanks to have exactly what i needed and the generous discount was appreciated. Never bought this wall product and never installed peel and stick before, even th... See more

Company replied

Rated 3 out of 5 stars

The "3 Free samples" is not free. It isn't just 'shipping' it's a discount. Starting off a business relationship with more than one lie is appalling. Sadly I'm a real estate developer and a builder wi... See more

Company replied

Rated 5 out of 5 stars

We were looking for something that would accent our new finished basement and I found this company online and was impressed what we saw. So I ordered the Backcountry Originals Hardwood Planks... See more

Company replied

Rated 4 out of 5 stars

I am trying to upgrade my family room and I would like to use your product. I was pleased that you offer free samples, however, shipping was charged, which I can understand if some one was not serio... See more

Company replied

Company details

  1. Home & Garden

Information provided by various external sources

Genuine engineered hardwood wall planks with adhesive peel and stick backs. Available in many styles and colors, shop peel and stick wood wall planks today.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

914 reviews

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Rated 5 out of 5 stars

I put your wall planks in my kitchen…

I put your wall planks in my kitchen and I love it . I get compliments from my guests. I am ready redecorate my dining room . I loved the quality and ease of application. Just ordered my samples and I am excited to pick the perfect color!! Thank you for a great product.

February 8, 2024
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Reply from wallplanks

Hi Sonya, we are happy to hear about your experience and that you love our product! We'd also be very willing to feature how your project turned out with the rest of our customers if you want to. Kindly send us pictures and we'd love to showcase it on our website. You can email us at info@fromtheforest.com thank you so much!

Rated 3 out of 5 stars

Not what I thought it would be

Not what I thought it would be. Would not work in my bathroom. Some of color was chipping off some samples

January 13, 2024
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Reply from wallplanks

We apologize for the experience. May we know what you are specifically looking for so we can recommend others that we are currently offering?

Rated 5 out of 5 stars

We love the product

We love the product, we ordered other samples from other companies, that didn’t look as nice.

January 7, 2024
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Reply from wallplanks

Hi Kim, thank you for the review! We are happy that you love our products, feel free to reach out should you have questions.

Rated 5 out of 5 stars

Great product

Great product! Looks amazing!

January 25, 2024
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Reply from wallplanks

Hi Lisa, thank you for the time in putting a review and your kind words! Should you have any questions feel free to reach out!

Rated 5 out of 5 stars

Great product

Your product is exactly what I was looking for. The two samples you sent me made me certain I was making the right choice!

December 28, 2023
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Reply from wallplanks

We appreciate your time and kind words! Kindly let us know should you have questions or concerns.

Rated 5 out of 5 stars

Good experience ordering free samples

Good experience ordering free samples. Website easy to use in mobile. Finding info about ceiling mounting could be easier, but not a significant detractor from the overall experience.

January 21, 2024
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Reply from wallplanks

Thank you for the review and sharing your experience! We are happy to help should you have any additional questions or concerns.

Rated 5 out of 5 stars

Free Samples

Great website and lots of products to consider. Love the free samples....can't wait to see them.

December 9, 2023
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Reply from wallplanks

Hello Kim, thank you for the review and kind words! We hope you'd love the samples! Please reach out should you have any questions or concerns.

Rated 5 out of 5 stars

Great price

Great value

December 8, 2023
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Reply from wallplanks

Hi Kelly! Thank you so much for your review! If you have questions or concerns please don't hesitate to reach out!

Rated 5 out of 5 stars

Good exchanged email with helpful…

Good exchanged email with helpful employee also names Ray

November 14, 2023
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Reply from wallplanks

Hi Mark! We are happy to know that the service you received was great since it is what we strive for and we aim to continue improving! We will also let Ray know about the work he has done and thank him for it. Let us know if you have questions.

Rated 5 out of 5 stars

Beautiful wood!

I already reviewed. Beautiful wood! Unfortunately a tad too dark for my bedroom, but I am considering for our office when we get to that room.

October 17, 2023
Rated 5 out of 5 stars

Great quality shiplap

October 14, 2023
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Reply from wallplanks

Thank you, Diana! We're so glad to hear that you're happy with the quality of our shiplap. We appreciate your feedback and look forward to helping you with your next project.

Rated 5 out of 5 stars

So far so good

So far so good. Just ordered.

October 27, 2023
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Reply from wallplanks

Thank you for your order and your 5-star review, Debra. We are delighted to hear that you are satisfied with our product and service. We hope you enjoy your new wall panel and find them perfect for your project. We appreciate your business and look forward to serving you again soon. 😊

Rated 5 out of 5 stars

Samples!

Thanks for the free samples! I've been seeing your ads and reading your reviews. I'll be using your company for my kitchen and bathroom remodel.

October 25, 2023
Rated 5 out of 5 stars
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Reply from wallplanks

Thank you for your kind words, Patti! We are delighted to hear that you found our sample ordering process quick and easy. We hope that you find the best option for your project.

We appreciate your feedback and your business. Please do not hesitate to contact us if you need any assistance or have any questions.

Have a great day!

Rated 5 out of 5 stars

First order is installed

First order is installed, great sound proofing and beautiful.

October 22, 2023
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Reply from wallplanks

Thank you for your wonderful review, Thaine! We are thrilled to hear that you are satisfied with our Theory Acoustic Wallplanks. It is indeed a great choice for sound proofing and aesthetics.

We appreciate your feedback and your loyalty. Please do not hesitate to contact us if you need any assistance or have any questions.

We hope to serve you again soon!

Rated 3 out of 5 stars
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Reply from wallplanks

Hi Brad! We are sorry to hear that you were unable to access our online calculator. We apologize for any inconvenience this may have caused you.

We'd be happy to assist you with calculating the total number of cartons you need, please reach out to us at info@fromtheforest.com and let us know the name of the product and the measurement or the total square footage that you need. We will be happy to send you a quote as soon as possible.

Thank you for your feedback and for choosing us. We hope to hear from you soon.

Rated 5 out of 5 stars

Pleased in Westport

Lovely product --- I have backcountry on two accent walks, and the solid black to highlight an alcove desk area. My contractors said the product is easy to install.

September 28, 2023
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Reply from wallplanks

Thank you so much for your wonderful review, Linda! We're so glad to hear that you love our Wallplanks and that it was easy for your contractors to install. We appreciate your feedback and support!

Rated 2 out of 5 stars

Poor experience

Free samples offer promoted on the site did not work, then email to info@stikwood bounced back. Marketing survey email I received right away was annoying. Not a good experience at all for a potential new customer.

September 28, 2023
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Reply from wallplanks

Hi Ryan! We sincerely apologize for the poor experience you had with our free sample offer and marketing survey. We understand that this is not the kind of experience we want any of our customers to have, and we are committed to making things right.

We have now processed a refund for your 3 free samples, and you should see the amount reflected in your account within 3-5 business days.

We understand that your review is based on your recent experience, but we hope that you will consider updating it to reflect the service you received today. We are committed to providing our customers with the best possible experience, and we value your feedback in helping us to improve.

Thank you for your patience and understanding.

Rated 3 out of 5 stars

Invalid coupon codes provided

When signing up for the free sample discount it said to use code SAMPLES. That didn’t work, so I completed the order for my samples. After completing my order I got an email saying the code was 3FREESAMPLES. Frustrating that I wasn’t able to use the code but I’m excited to try the product.

September 18, 2023
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Reply from wallplanks

Thank you for taking the time to leave a review, Emily. We appreciate your feedback, and we're so sorry that you had trouble using your coupon code.

We recently updated our coupon code policy, and the code SAMPLES is no longer valid. The new code for the free sample discount is 3FREESAMPLES. We apologize for any inconvenience this may have caused.

We've issued a $15.00 AUD refund to your card for the free sample. Please allow 2-3 business days for the refund to appear in your account.

We hope you like our products, and we'd really appreciate it if you could update your review to reflect your experience.

Thank you for understanding.

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