Walsh Brothers Shoes Reviews 2,895

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 177 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the shoes, and appreciate the wide selection available. Many highlight the ease of the ordering process and the competitive pricing. The delivery service is frequently described as prompt and efficient, with many orders arriving quickly. However, some people mentioned issues with delivery, with a few experiencing delays or incorrect sizes being sent. A small number of customers also found certain shoes difficult to put on due to design features like the absence of zips or untieable laces.

What people talk about most

Product

Users describe positive interactions with product. Many customers are delighted with the quality, comfort,... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the prompt and fast... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and efficient... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the easy and seamless ordering... See more

Quality

Consumers consistently express satisfaction with product quality. Many reviewers highlight the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have placed 3 orders recently from Walsh Brothers, My first experience was so easy and such prompt delivery that whatever footwear my family need I will be checking their website and no doubt with t... See more

Rated 5 out of 5 stars

Great choice of shoes & boots, easy to order pay & delivered within days, no delays no issues. Product as advertised, easy to purchase online. Great service, highly recommended. Buying from Walsh brot... See more

Rated 5 out of 5 stars

Two weeks ago I placed my first order for a pair of shoes, I was so impressed with their website and their range of shoes and boots was exceptional. Excellent brands and high quality shoes. I receiv... See more

Rated 5 out of 5 stars

Easy ordering,good communication from the team. Quick email regarding slight defect with the purchase and options offered to cancel or accept a discount. Tracking number provided. Would use this compa... See more


Company details

  1. Shoe Store
  2. Activewear Store
  3. Boot Store
  4. Leather Goods Store

About Walsh Brothers Shoes

Written by the company

Walsh Brothers Shoes Logo
  • FREE IRISH DELIVERY
    On orders over €80

  • EASY RETURNS

  • FRIENDLY CUSTOMER SERVICE
    Need help? Contact Paula, Online Sales Manager on paula@wbs.ie

  • 21 DAY REFUND OR EXCHANGE POLICY
    We are happy to exchange or refund; we want you to find the perfect fit!

We are an Irish family owned business with over 100 years of knowledge and experience in the shoe industry.

Walsh Brothers Shoes has always endeavored to provide a friendly memorable experience to it's loyal customers and now that we have moved online we want all our customers from around the world to have that same positive experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Refund process

I just wanted to take a moment to say thank you for the excellent service I received regarding the return of my shoes. I was very impressed with how quickly my refund was processed. It makes a huge difference, and I will definitely be shopping with you again!
Helen

March 6, 2026
Rated 1 out of 5 stars

Very good service I ordered runners…

Very good service I ordered runners on line as a gift and the size to small I returned them and the refund will be in my account shortly thanks again highly recommend

March 4, 2026
Walsh Brothers Shoes logo

Reply from Walsh Brothers Shoes

Hi Brid

Thank you so much for your lovely comments. We're delighted to hear you were happy with the service and that the return and refund process went smoothly.

If the 1-star rating was selected by mistake, Trustpilot does allow reviews to be edited, but either way, we greatly appreciate you taking the time to share your experience and recommend us.

Kindest regards

Catriona Begley
Online Sales Assistant

Walsh Brothers Shoes
20 Bridge Street
Tralee, Co. Kerry
Ireland

E: catriona@wbs.ie
W: www.walshbrothersshoes.ie

Rated 5 out of 5 stars

Great Service

Walsh Brothers Shoes provide an excellent service with a wide range of footwear and are very reasonably priced. I have purchased on line from them a few times and will do so again in due course.

February 20, 2026
Rated 5 out of 5 stars

Very smooth experience with this…

First time dealing with this company and I have to say it was a very smooth transaction, my order arrived within the time specified and nicely packed.

Would definitely recommend and will continue to support Irish companies 👋

March 2, 2026
Rated 5 out of 5 stars

As always this company deliver an…

As always this company deliver an excellent service. I had an issue with an order which was swiftly dealt with, without any fuss. They are an absolute pleasure to deal with. I have ordered many times.

January 5, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look