Never received package. Their phone number is somebody else entirely. They don’t respond to their email. It’s been a week and a half. I think I’ve been scammed. Love to hear from them if something w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have had my Walter Keyboss for just over 2 years now (purchased June 2020) and it's one of the best things in my day to day life. I was sick of carrying 6 keys on 2 separate key chains and now it's... See more
Great wallet. Shipping and dispatch was quick. The item arrived nicely packaged. Unfortunately the wallet had a noticeable scar in front and some minor ones on the sides. This did not turn me... See more
Amazing experience. I am very happy with my new wallet. The order was fast, the shipping was next day and it arrived within the same week.
Company details
Information provided by various external sources
It all started with five guys and an idea for a wallet - currently on a mission to bring good design to your carry goods.
Contact info
Haparandaweg 11, 1013 BD, Amsterdam, Netherlands
- walter@walterwallet.com
- walterwallet.com
I ordered a cement grey key boss, received yellow
I ordered a cement grey and a blue key boss, but I received a yellow one and a blue one.
March 15, 2022
First delivery went wrong but.
First delivery went wrong but.. very very very good and quick action ( I had my stuf within 24 hours of giving notice that my delivery had a wrong item in it) from their customer service made more than up for it.. It was a pleasure doing business with Walter wallet.
Gr. Arie den Boon
February 19, 2022
My 2nd purchase - I can very much recommend Walter
It was my second purchase at Walter. The first one was like 3 years ago. Still the same quality product, good price, fast delivery and very kind customer support. All in all I'm very satisfied and I'm looking forward to have a great experience in the future again - hopefully! :-) Keep up the good work!
February 15, 2022
good quality and fast delivery
February 4, 2022
Like buying a car without an engine…
I’m buying a recharger for my phone… why is there no plug for a socket?! This is like buying a car without an engine or chair without a seating. Considering the pricing of your product you would expect to receive a (normal) fully working solution. Very disappointing!
January 29, 2022
Reply from ByWalter
Hoi Koen,
Dank voor het bericht.
We hebben het meermaals aangegeven op de website dat de USB-C adapter niet standaard bij de dock geleverd wordt. Daarin proberen we zo duidelijk mogelijk in te zijn.
Great product
The wallet is super minimalist and the stack-and-slide system is awesome. And at the price.... simply unbeatable. I have tested some wallets and looked at some ideas, but the Walter is now my edc. What I would find even better, would be a version of carbon fiber, that would then be the perfect wallet.
January 22, 2022
Unprompted review
Second time I buy from them, always great
Products are great, delivery is fast and cheap. Great guys.
January 16, 2022
Very elegant and beautiful and light
Very elegant and beautiful and light! Very happy with your product! Thank you!
January 13, 2022
Although I had some problems with the…
Although I had some problems with the shipping, the support folks were very responsive and helped with the resolution.
January 9, 2022
Excellent product
Excellent product. Just delivery took longer than expected. Christmas time could be a reason. :-)
January 8, 2022
I didn't received nothing
Hi,
I didn't received any new information about my order and I didn't received my package yet, so I would like to know what's happening or if there is any problem with my order.
Thank you in advance.
January 3, 2022
Reply from ByWalter
Hi Raquel,
We sent you an email yesterday explaining the situation regarding the shipping method you chose and what that means for the delivery of your parcel.
Could you please check your mail?
Thanks in advance!
Very goog product and fast delivery
Very goog product and fast delivery. Now I'm waiting for new delivery, because I order some more things.
December 30, 2021
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.