Excellent service provided by Waltham Forest Service Store to clear waste from my back garden. They were reliable and professional, everything I hoped for. I won't hesitate to contact them again f... See more
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See what reviewers are saying
The pest contractor turned up on time and explained exactly what he would do to remove our wasp problem. He explained that we should remain inside for at least 2 hours to allow the wasps to di... See more
I had quick replies from the staff in the office who phoned to arrange the date. The service store worker who carried out the work needed to see what the work involved in the first visit so he could o... See more
Great service. The guys who came were really knowledgeable - they dealt with the issue calmly and competently and were generally reassuring. Would recommend to anyone. Good price, easy to book, wi... See more
Company details
Written by the company
We’re the friendly, reliable and local one-stop shop for all of your property and garden maintenance needs in Waltham Forest and surrounding areas. Our experienced team provide trustworthy, expert and value for money services to residents and businesses, to get your job done. Services we can provide to local residents & business include: Bin Washing Caretaking Flood Prevention Gardening Services Green Home Grants Ground Maintenance Property & Garden Clearances Large Item Collection Japanese Knot Weed Pest Control Repairs & Maintenance White Goods Collection
Contact info
Forest Road, E17 4JF, Walthamstow, United Kingdom
- 0208 496 5525
- servicestore@walthamforest.gov.uk
- walthamforestservicestore.co.uk
You should know
4.7
Excellent
899 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Brilliant
Punctual, great communication, excellent job done, v careful and efficient, found the best solution and executed it smoothly and efficiently
April 9, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Pamela Collins, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
After failure to turn up on Sunday WFB…
After failure to turn up on Sunday WFB contacted me to rearrange fitting on Tuesday evening. Fitter arrived early and called me and discussed where I wanted the butt fitted. Arrived home, butt fitted as requested. Much happier
April 1, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Simon Grosvenor, Thank you for leaving a 4-star review! Apologies for the inconvenience. But we're so pleased to hear that our operative was helpful and carried out work as you required and are happy with our services. Best Wishes.
WATER BUTT
The operater came within the allocated time. Installed the water butt within 15mins
Explained how to use it. Very friendly.
April 1, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Joycelyn Amoateng, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Reply from Waltham Forest Servicestore
Hi Karin E., Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
5 star Water butt installation
Had one of the service reps come out to the house today to install a water butt. Told me exactly where it needed to be installed and was all done and dusted in 15 mins. Remarkable. Great service.
March 31, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Rob turner, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Happy customer
Extremely happy with the service I've received. Arrangements were easy and straightforward, was kept informed by email and replied to quickly. The job was carried out competently and swiftly. And I will definitely use this service again. Many thanks !
March 31, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Michelle M, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Sayed was very helpful and efficient
Sayed was very helpful and efficient. Great customer service!
March 11, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Cheryl, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Quick and helpful
March 28, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Shafic Essop, Thank you for leaving a 5-star review! We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Such friendly and helpful people
Such friendly and helpful people. I’m so happy to have my new water butt, thank you so much!
March 28, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Sally, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Really positive experience
Initial staff who set up appointment really polite and helpful. On the day delivery arrived when expected and the employee was really nice and helpful, and professional. Did an efficient job and provided helpful instructions too. Really positive experience.
March 27, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi CB, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great guy
Great guy, Great service in fitting my FREE water butt.
Quick and efficient and no mess left behind.
March 27, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Cleve Edmonston, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Water butt
Water butt was fitted today. Excellent service -professional, tidy and helpful.
March 27, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Anna Storey, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Good service and good work
Good service and good work. Thanks for water butt .
March 27, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Thuc Tran, Thank you for leaving a review! We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Great service
Really great service from Steve today. He was very knowledgeable and friendly and explained everything clearly to us. We have a much better understanding of mice and how to keep them away. The whole service so far has been really efficient, including booking the appointment and follow up visits.
November 7, 2024
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
I opted for the fitting of a Waterbutt…
I opted for the fitting of a Waterbutt to help ease water surges during heavy rain. Sayed arrived during the agreed timeslot and was charming and efficient. Excellent service. Amazing that this was all free. Thank you
January 15, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hello, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Excellent service for water butt…
Excellent service for water butt fitting. The fitter was very friendly and helpful. Highly recommend him.
March 26, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Sol Pot, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Nice job butt
Was told someone would call just after 1pm to install a water butt, gentleman arrived just before 5 pm, job was done fine.would have been 5 stars but for the wasted afternoon !
March 24, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Tony, Thank you for your feedback! We’re glad to hear you’re happy with the installation. We sincerely apologize for the delay and any inconvenience caused. We appreciate your patience. We'll work on improving our scheduling to provide a better experience next time. Thanks again for your support! Best Wishes!
Gardening Experience
Not the 1st time I am using the service store, but this is the 1st for gardening, 2 young guys visited and on time, job completed satisfactorily but they could have tidied up better, I asked for weeding and this was not done maybe because I ask them to put bark chip down so they never bothered, but the garden looks a lot better than before will use the service again but for a quick tidy up and not for big job!
March 18, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi, Thank you for your feedback! We're glad to hear that you were pleased with the improvement in your garden and that our team arrived on time and completed the job to your satisfaction. We appreciate your comments about tidying up and weeding—we'll take this on board to improve our service. Your continued support means a lot to us, and we look forward to assisting you with future gardening needs. We're so pleased to hear that our operative was helpful and carried out work as you required. Best Wishes.
Excellent service
Excellent service, did the booking on line, got a call in the afternoon and by 4pm the tank was set up.
March 24, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Lawrencia Manu, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
Happy with my Butt!
Applied for water butt through council scheme, got call next day, booked in following day when it was installed promptly and with minimum fuss and mess. Very impressed.
March 23, 2025
Unprompted review
Reply from Waltham Forest Servicestore
Hi Mr Philip Schroder, Thank you for leaving a 5-star review! We're so pleased to hear that our operative was helpful and carried out work as you required. We are happy you are pleased with Waltham Forest Servicestore and are thrilled that you were left happy with our service. Best Wishes.
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