Waltonbridge Ltd Reviews 220

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I recieved a letter from HMRC they told me they sent my refund to Waltonbridge! I haven't recieved any written correspondence to date. I think I dont need this type of problem when Im unwell and full... See more

Rated 5 out of 5 stars

Recieved a letter 2 weeks ago from HMRC telling me I had a PPI tax rebate that was sent to Waltonbribge, this morning I spoke to a very helpful lady who assured me my payment would be in my bank by 4p... See more

Rated 5 out of 5 stars

My wife filled in the application form on line and then forgot about it. We were not expecting her application to be successful as we had been told previously that she was not entitled. We were so thr... See more

Company replied

Rated 3 out of 5 stars

Only concern is a lack of phone number, but once in communication with you they do respond, they have advised they have sent my cheque, so will it or will in not arrive …. By reading reviews below I a... See more

Company details

Written by the company

We at Waltonbridge are a private limited service, who specialise in providing support for all taxpayers. We have simplified the claim process by creating a user-friendly platform so you can receive the maximum refund you are entitled to, in the shortest possible time


Contact info

3.7

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Just got into my tax accounts and have…

Just got into my tax accounts and have seen they been getting my refunds for few years somehow and not been passing these on hopefully get a reply why before report them

July 12, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Barry. According to our records, we have issued and received two cheques from your refund. Both have been cashed dates are provided in the email we sent.

We have not received any further refunds.

Rated 5 out of 5 stars

Waltonbridge got me my tax refund on…

Waltonbridge got me my tax refund on time for the 2nd year running, like they said they would.

July 2, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Richard, thank you for leaving us a review. I'm pleased to hear that you had an easy time with us. Take care, Liam.

Rated 5 out of 5 stars

Great service one you have handed all …

Great service one you have handed all you paper work in it is straight forward very helpful staff.

June 29, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Peter, thank you for your review. Brilliant sums up your experience and that's fantastic to read. Kind regards, Liam.

Rated 5 out of 5 stars

Very fast at easy

Very fast at easy. Got me a larger refund than i thought possible amd was stress free.

June 27, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Matthew, thank you for your review. Brilliant sums up your experience and that's fantastic to read. Kind regards, Susan.

Rated 5 out of 5 stars

Kieran from your refund department was…

Kieran from your refund department was very helpful. Good at his job and made my life a lot easier. Thanks again!

June 23, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Laura, thank you for your 5 star review of our services, we are happy we have been able to assist you. I will ensure your kind words about Kieran are passed over to him and his line manager as it will make his day. Kind regards, Liam.

Rated 5 out of 5 stars

Excellent service very knowledgeable…

Excellent service very knowledgeable about all aspects of tax etc and very quick in getting my tax refund back 100%

June 21, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Matthew, thank you for leaving us a review. I'm pleased to hear you have been happy with our service and we look forward to working with you again. Kind regards, Liam.

Rated 5 out of 5 stars

Very helpful and also kept up to date…

Very helpful and also kept up to date on how my claim was progressing.

June 26, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Tracy, thank you for leaving us a review. I'm pleased to hear you have been happy with our service and we look forward to working with you again. Kind regards, Liam.

Rated 1 out of 5 stars

Yet again I have not heard back…

Yet again I have not heard back anything and my money is not been sent to me, I'm disgusted at the lies and misinformation given, I have sent you an email and not been sent any replies, I'm so angry with this so called service that Robs people of there money. Someone needs to get hold of me asap because I shall be going to the financial ombudsman.

December 6, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Jean, thank you for taking the time to leave us a review. I'm sorry you haven't been happy with our service on this occasion. I understand we have been in contact with you and a resolution has been reached, but I am assessing what has happened in this case. Kind regards, Liam.

Rated 5 out of 5 stars

Really quick and easy

Really quick and easy, just need a few documents and your all set to get your tax return. Highly recommended.

July 3, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Good morning Iliesa, thank you for the 5 star review! This is brilliant feedback and we appreciate the comments. Please don't forget with the fee that we charge it includes an after care service so we are always on hand to help. Enjoy the refund! - Susan

Rated 5 out of 5 stars

Was recommended this company by a…

Was recommended this company by a friend, who has been using them for years. It's clear to see why. They handled everything it couldn't have been made any easier. I would recommend them to anyone.

June 19, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hello Rose, thank you so much for your 5 star review! This is amazing to hear and we look forward to helping you claim again soon! - Susan :)

Rated 5 out of 5 stars

Faultless service always helpful and…

Faultless service always helpful and polite from the start thankyou so much for everything will 100% recommend to friends and family.

June 28, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hello Joanie, thank you so much for your 5 star review! This is amazing to hear and we look forward to helping you claim again soon! - Susan :)

Rated 5 out of 5 stars

They are a good team

They are a good team. They know how best to help you with you tax claims.

July 1, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hello Emma, thank you so much for your 5 star review! This is amazing to hear and we look forward to helping you claim again soon! - Susan :)

Rated 5 out of 5 stars

Thank you so much

Thank you so much, they were really helpful.

June 17, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

This is amazing! Glad we could help and enjoy your refund.

Rated 5 out of 5 stars

Highly reccomend Great service…

Highly reccomend Great service provided. Very happy with results that they achieved. Nice amount received. Thanks guys.

July 5, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Thank you Gemma, we look forward to helping you again next year

Rated 5 out of 5 stars

Very easy

Very easy, got my money back and only had to provide basic information. Worth it if you're in the Forces or ex-forces.

July 3, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Thank you for a cracking five star review, all of our staff here take great pleasure and pride in delighting our customers with good service. We're happy this is the case with yourself and can't wait to see you for the next one!

Rated 5 out of 5 stars

This is the 3rd time I have used…

This is the 3rd time I have used Waltonbridge and have never had one complaint always kept me informed right up to the settlement.

June 28, 2024
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Thank you for leaving a five star review, we take great pride in quality of service and communication. Can't wait to see you for the next refund!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look