Waltonbridge Ltd Reviews 220

TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I recieved a letter from HMRC they told me they sent my refund to Waltonbridge! I haven't recieved any written correspondence to date. I think I dont need this type of problem when Im unwell and full... See more

Rated 5 out of 5 stars

Recieved a letter 2 weeks ago from HMRC telling me I had a PPI tax rebate that was sent to Waltonbribge, this morning I spoke to a very helpful lady who assured me my payment would be in my bank by 4p... See more

Rated 5 out of 5 stars

My wife filled in the application form on line and then forgot about it. We were not expecting her application to be successful as we had been told previously that she was not entitled. We were so thr... See more

Company replied

Rated 3 out of 5 stars

Only concern is a lack of phone number, but once in communication with you they do respond, they have advised they have sent my cheque, so will it or will in not arrive …. By reading reviews below I a... See more

Company details

Written by the company

We at Waltonbridge are a private limited service, who specialise in providing support for all taxpayers. We have simplified the claim process by creating a user-friendly platform so you can receive the maximum refund you are entitled to, in the shortest possible time


Contact info

3.7

Average

TrustScore 3.5 out of 5

220 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

i recieved a letter today saying they…

i recieved a letter today saying they claimed on my behalf for savings and investments and i have never had savings or investments i also have just had a baby and on medication because of the headache these people have caused me .I have contacted trade and standards and my lawyer i am also looking for compensation from these people due to causing ill health

March 8, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi we apologise for the inconvenience caused please could you email us.

Thank you

Rated 1 out of 5 stars

SCAMMERS

Hello, I have read numerous replies on Trust Pilot and noticed that there replies are all the same. Send a email to them and they will reply. WHAT RUBBISH just a load of SCAMMERS!!!!!!!!!!!
They have left me in debt to HMRC?

March 5, 2024
Unprompted review
Rated 1 out of 5 stars

These thieves have made a request to…

These thieves have made a request to HMRC on my behalf without my knowledge, they have forged my signature and that is the scary bit. I will be calling HMRC to make a formal compliant and subsequently inform the police for fraud. This nonsense must stop , on no occasion did I engage them , have not heard of them before neither have I spoken to any agent concerning this request of tax refund and saving investment from HMRC.

March 1, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Apologise for the inconvenience could you please email us

Thank you

Rated 1 out of 5 stars

I phoned on the 12th of January and…

I phoned on the 12th of January and spoke to a young lady and was told that a cheque for me would be released that week and it wpuld be with me within 14 working days. its now February 27th and still nothing. why doen it take so long for a cheque to come.from bury to Staffordshire??
I'm beginning to think ive been scammed.

February 27, 2024
Unprompted review
Rated 1 out of 5 stars

Scam Company

Received scam letter claiming a PPI refund on my tax account.
They have tried to claim to be my tax agents and had registered their details on my account.
Luckily HMRC know about them and have stopped all progress, also have now been reported to the police via actionfraud.police

Company are known scam artists registered to someone who has been prosecuted previously for a council tax scam.

February 20, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Will

We apologise for the inconvenience caused. Could you please email us we are unable to find you on our system.

Thank you

Rated 1 out of 5 stars

They keep your Tax money

They keep your Tax money that you are due claiming it’s for admin fees,don’t answer phone calls

January 11, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Angela

We are unable to find you on our system could you please email us

Thank you

Rated 1 out of 5 stars

Fraudulently claiming on peoples behalf!!!!

Received an HMRC PPI tax rebate claim sent by them.. Never received any PPI let alone the tax. The form has been filled out on my behalf and someone forged my signature. Looking at these reviews, why the hell is this company still allowed to fraudulently do this in plain sight?????

February 7, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Julie

We apologise for the inconvenience caused. Could you please email us we are unable to find you on our system.

Thank you

Rated 1 out of 5 stars

I have had two tax rebates from these…

I have had two tax rebates from these people, I hadn’t actually agreed for anyone to put these through I was only enquiring and now I am unable to get out this or be taken off their systems as I am not able to contact anyone! I have had most of the tax rebate taken off me to go to Walton bridge how do I have this sorted if there’s no way to contact them ?!

February 23, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Leah
I apologise for the inconvenience caused. You can email us on Info@waltonbridge.co.uk

Rated 1 out of 5 stars

Scammers don't get your money as agreed…

Scammers don't get your money as agreed 'Rosie a waste of time saying the cheque has been sent an still waiting ' DON’T trust these awful company your be wasting your time , they keep fobbing me of with BS

January 8, 2024
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi, we apologise for the inconvenience caused we are unable to find you on our system. Could you please email us.

Thank you

Rated 1 out of 5 stars

Surprise surprise still

Surprise surprise still, no money, we need everyone on here to report this company contact me on Facebook we can get a group together and get how money back just look up David Gill from Bow London good luck to everyone is trying to get their money

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

This company are a complete shambles

This company are a complete and utter shambles, they promise to look into matters and fail to contact you back, (Rosie) is who I dealt with, not one single passable review can be found regarding their conduct as a business, I've been defrauded by them and they simply do not care, HMRC are a joke for allowing this to happen with so many people. Why are they allowed to get away with this???.

November 14, 2023
Unprompted review
Rated 1 out of 5 stars

Was told by hmrc that there was a…

Was told by hmrc that there was a cheque with this company for £36 well over a month again was supposed to be posted 1st November but a month on still waiting it might not be alot of money but its mine emailed enough times to ask where it is but just get excuses fed up now avoid this company at all costs

October 13, 2023
Unprompted review
Rated 1 out of 5 stars

Walton Bridge

EDIT

WALTON BRIDGE HAS ANSWERED, AND AFTER ASKING FOR MORE INFO AS NOT ON SYSTEM, NO MORE CONTACT, WILL BE TAKING IT FURTHER.
My HMRC rebate has gone to Walton Bridge LTD, but i cannot get through on the phone, there is no email and the website is some kind of clothing range, I cannot get through to anyone, does anyone have any email address for them.

Regards

November 29, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi,

I apologise for the inconvenience you have had you can email on Info@waltonbridge.co.uk

Rated 1 out of 5 stars

Lost tax refund!

On August 8th HMRC sent my tax refund to this company, I do not know them or why my refund was sent there? HMRC are not responding to my complaint, I have been trying since the end of August to no avail.
Tried to reach out to Waltonbridge with no success. I refuse to give up. Financial Ombudsman refuse to help?
Appalling situation.
Update: I have still not received my refund from HMRC? It is now 7 months since I started my journey. No one seems to care? Been a Tax payer for over 50 years but that doesn’t mean a thing?
Beyond disappointed with the system.

August 8, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi

I apologise for the inconvenience please could you email or call us regarding this.

Thank you

Rated 1 out of 5 stars

My name is Sandra Box

I have just received a letter from HMRC again saying that I've giving you permission to take my tax refund if it aint enough that I've just been scammed by nationwide ppl of hundreds pounds of my money now you from nowhere has now stepped in to claim more of my money this is not right a scam and I want my money
Sandra box

November 20, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Sandra

We are unable to find you on our system could you please email or call us.

Thank you

Rated 1 out of 5 stars

Scandalous!!

Scandalous!!! Update on last review!!! Absolutely no response from these scammers!! Avoid this so called company, the customer service is unbelievably shocking! My partner is now £784.00 out of pocket and these clowns have had her cheque from HMRC since February!! And if you are thinking of replying (which you won't) do not think she is paying the 48% fee... Scammers and cheats!!!

November 19, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi

I apologise for the inconvenience you have had could you please email or call us regarding this.

Thank you

Rated 1 out of 5 stars

I have two different tax rebates as…

I have two different tax rebates as they were from different tax years, one was £334 and the other was £402 now I have only received £209, if it was a combination of the £334 and £402 totalling £736 they have taken more than 48%. They will be hearing from my lawyer as soon as possible

November 17, 2023
Unprompted review
Waltonbridge Ltd logo

Reply from Waltonbridge Ltd

Hi Jennifer

We have emailed you regarding this you got that payment because currently we have had only one cheque.

Thank you

Rated 1 out of 5 stars

Waltonbridge ltd

Can advise me please? Due tax return off £255 and it had been automatically sent to Walton Bridge Ltd who later asked for my bank details and proof of identification so I did. They've only give me £155 as a payment. I've not signed up to this?

November 16, 2023
Unprompted review
Rated 1 out of 5 stars

First of all I never consented to…

First of all I never consented to allowing this company to act on my behalf. Then when I tried to cash the cheques, they got rejected!! Contacting this company seems like an endless task and I don’t seem to be getting anywhere.

November 15, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look