Wanapart Reviews 

106
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

They send faulty products such as struts or shock absorbers, that have been rejected upon quality inspection. That's how they offer them at such low prices.

Rated 5 out of 5 stars

I've ordered parts from wanapart about 4-5 times now. First it was because they were so much cheaper, now a year later I've become a faithful customer because their customer service is Superb. The sa... See more

Rated 5 out of 5 stars

Found what I wanted easily with part numbers, good to have quality Sachs parts to choose from rather than the usual Chinese Internet junk. Surprised to find prices lower than their competitors. Custom... See more

Rated 5 out of 5 stars

When I required a clutch for a race car urgently, wanapart stepped up. When their suplliers let them down they were very quicly on the case and got a superior part quickly and at a fantastic price... See more

Company details

  1. Auto Parts Store

Information provided by various external sources

Welcome to Wanapart Ltd. We have over 25 years of experience in the aftermarket industry. We currently have over a million car parts available to you through our website We were founded in 2009 for two main reasons:- The first and most important one was to save you money and the second, was because we noticed a large increase in the online sales market. You will be assured and have peace of mind that any parts you purchase from us will always be new or re-conditioned and will come with a 12 month warranty. Our products are either QMP (Quality Manufactured Parts) or OE Spec (Original Equipment). We do not supply second hand or used parts. We are based in North London, UK and we have the facility to ship parts all over the world. We have many happy customers that are based outside of the UK. Please navigate through our website to find what you are looking for. Alternatively, you can contact us and we will find the parts for you. We go to great lengths to provide an excellent level of customer service and have built up a large number of repeat customers in a short space of time. We are very proud to have received many excellent reviews. We go the extra mile to assist you, so your vehicle can too... - See more at: http://www.wanapart.co.uk/content/about-us#sthash.tGTG2nsF.dpuf


Contact info

3.6

Average

TrustScore 3.5 out of 5

106 reviews

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3.6

All reviews

(106)

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Rated 5 out of 5 stars

Excellent Service!!

After leaving my phone number when I could not get through to anyone at Wanapart by telephone ( phone lines were super busy), I really did not expect anyone to call me back.To my surprise Scott Exler did and since then, his customer service has been brilliant.

I have since purchased a master cylinder and brake booster now on 2 separate occasions. All this was done quite easily via emails with Scott , who dealt with my enquiries in a quick and professional manner. We did price comparison checks and product suitability checks to ensure I had the right product at the best price.

For a girl who does not know much about vans, it's such a big relief to have a company you're confident they'll give you the best and trustworthy service.

Thank you Scott!!!
Wanapart definitely had me at hello :-)

January 22, 2012
Unprompted review
Rated 5 out of 5 stars

Just Perfect

Definitely the place to buy car parts. Fast delivery, extremely flexible and really good prices.

I ordered an oil cooler from Greece and although there was a difference in delivery cost they didn't charge it.

Keep Up with the good work

January 19, 2012
Unprompted review
Rated 5 out of 5 stars

Fast, reliable all round brilliant service!

Thanks very much - a thorough, personal service given by Kevin at wanapart.co.uk.

I initially ordered a front fog light replacement for my mk6 VW Golf which turned out to be the wrong side (my fault). I contacted wanapart.co.uk via email to arrange a return and Kevin kindly offered to collect it the next day and also send out a replacement part in time for me to still do the work.

I would highly recommend using this company for parts and will definitely be using the site again in the future!

January 18, 2012
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Having some trouble with a pulley, scott, a sales person for Wanapart replied within 24 hours to my questions on the parts I needed. I ordered a day after and he kept me informed of what was happening with my order. Like a personal assistant.

At first, I was not so sure to order from their site, but after speaking to him, easy order and payment system, I will never shop elsewhere. Unbeatable prices, super fast delivery and a personal assistant sales advisor. Can't think of any other company who has provided such great service.

Going to be recommended to friends and family.

Thank you Wanapart and Scott Exler

January 13, 2012
Unprompted review
Rated 5 out of 5 stars

Simply Superb World Class Service!

Thanks a mill Kevin! I live here in Jamaica and have searched far and wide for parts (disc pads) to fit my car and could not find them any where and when I saw a sample on your website, I was really wondering if its the actual parts.
The responses to my questions were so prompt, at one point I was wondering if we were living in the same time zone.

I wont even mention delivery! the entire experience was synonymous to buying over-the-shelf and receiving the product instantly.

Simply perfect A+++++++++++++++++++++++++++

January 13, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic personal service

Following some initial email and phone contact about whether a part was actually the correct one I ordered it from Wanapart and it was very promptly despatched and arrived quickly. Unfortunately it did turn out to be the wrong part but Wanapart's subsequent customer service both on the phone and via email to remedy the situation and arrange a refund was superb. Unlike with a lot of other outfits there was a very rapid and helpful tunraround to get the part returned and then to process the refund. I would have no hesitation in using Wanapart again because of both their excellant service and I would have no fear of being left with a part I could not use - this is the way to build a successful business.

January 11, 2012
Unprompted review
Rated 5 out of 5 stars

Simply superb!

Having used Wanapart on more than one occasion to source parts for my Ford Scorpio in Africa I have been extremely impressed with the expertise of the sales team, the speed and absolute reliability of the service and the competitive pricing of the parts supplied.

I will never go elsewhere.

Anne Marie
Gambia, West Africa

January 7, 2012
Unprompted review
Rated 5 out of 5 stars

Incredible service!

I needed a new interior fan/blower unit for my 18yr. old BMW. Ordered it Tuesday morning, it arrived here in Cornwall from the Hella factory in Germany the next day, Wednesday. Brilliant service which could not be bettered. Compare this with the 7 weeks that I have been waiting for a new drawer front for my 'British' fridge/freezer !

David
Truro, GB

November 16, 2011
Unprompted review
Rated 5 out of 5 stars

Great prices and Personal Service

Kevin, the guy who runs Wanapart, actually answers emails himself, and provides a great personal service. So you get the best prices, quick delivery, and can be secure in the knowledge that if anything goes wrong you won't be left in the lurch,
I'll definitely be using Wanapart again, and I'd recommend them to anyone.

October 12, 2011
Unprompted review
Rated 5 out of 5 stars

FAST AND RELIABLE SERVICE

I found a cooling fan for my Mercedes CL500 to a very favourable price at Wanapart.
Some questions before ordering was fast and reliable answered in a e-mail communication.
I recieved the fan well packed and just in time as predicted.
Perfect handling!

Bruno, Sweden

September 26, 2011
Unprompted review
Rated 5 out of 5 stars

Great advive, great products

Nothing was to much trouble in getting the right standard exhaust system for my escort rs turbo. Kevin was especially good and made the transaction a pleasant one. I have no hesitation in recommending wanapart and I'll be back for sure.

September 16, 2011
Unprompted review
Rated 5 out of 5 stars

Fantastic service

When I required a clutch for a race car urgently, wanapart stepped up. When their suplliers let them down they were very quicly on the case and got a superior part quickly and at a fantastic price.

Top marks for communication, they phoned me at least 3 times with updates on my order progress.

Can't thank them enough for their outstanding customer service. Will definitely be using them again.

September 7, 2011
Unprompted review
Rated 4 out of 5 stars

THANKS

Ordered parts from Sweden. The package never arrived ... But Kevin arranged to send a new packet. Have ordered before and it was no problem + + + +

August 16, 2011
Unprompted review
Rated 5 out of 5 stars

Superb Service

I am pleased to be able to rate this company. 5 star on every level, Great prices, fantastic customer service...friendly, helpful, prompt and next day delivery on shock absorbers and water pump...to the Isle of Wight...for for a van that is 27 years old.

Thank you Sam and thank you Kevin

Kim :-)

August 15, 2011
Unprompted review
Rated 5 out of 5 stars

Super Fast Delivery

Despite the part not being on the shelf and them having to get it in from a supplier it still only took 2 days from ordering to arriving (not bad for an oil pump for a 23 year old car!). Really helpful guy on the phone and kind enough to ring to say it was going to be an extra day.

I hold accounts with 4 motor factors, non of which could supply this part and non of which can match wanaparts service either!

August 7, 2011
Unprompted review
Rated 5 out of 5 stars

Great service!

I ordered some engine parts to my Golf as Wanaparts prices where the best in the market. The communication with kevin was great and the shipping was very fast. I sure want to buy from Wanapart in the future!

Tor Helge

Kabelvåg Norway

August 3, 2011
Unprompted review
Rated 5 out of 5 stars

Excellent, reliable service!

I ordered an A/C blower for my Citroen Xsara from Wanapart as found their prices were the best in the market.

Communication with customer service was timely, accurate and highly attentive to my needs.

As I live in Brazil, Kevin went the extra mile to find the best shipping rate available. Even though I had already paid for shipping, Kevin was able to find an even better rate and credited my account with the substantial difference.

I strongly recommend Wanapart and will definitely be using their services again in the future. Thanks Kevin!

August 3, 2011
Unprompted review

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