Wantable Reviews 2,142

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the clothing and the excellent variety of styles offered. Many people appreciate that the company helps them discover new styles and provides items that fit well and are comfortable. The customer service is frequently highlighted as impressive, with many consumers noting the helpfulness and responsiveness of the team. However, some people mentioned that the products can be quite expensive, and a few customers experienced issues with missing items or incorrect charges. There were also occasional reports of difficulties reaching customer service and dissatisfaction with the quality of certain items, describing them as cheap or not worth the price.

What people talk about most

Product

Consumers find product quality and selection to be ambiguous. Many reviewers praise the high quality, good... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the items... See more

Price

Reviewers highlight negative aspects of price, with many expressing dissatisfaction over high costs and... See more

Customer service

People report ambiguous experiences with customer service. Many customers express frustration with a lack of... See more

Staff

Customers consistently note ambiguous experiences with staff. While many reviewers praise their stylists for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Sleazy dirtballs. Claimed I ordered goods that I never did and were even sent to some other address. Refused to refund money they withdrew from my account without my knowledge. Can't even get a liv... See more

Company replied

Rated 4 out of 5 stars

I wasn't happy with their new discount structure but then they sent a text to me with a special percent off like their old discounts. I decided to give them another chance and I'm glad I did. The bo... See more

Company replied

Rated 4 out of 5 stars

Their styling was fantastic, perfect fit and great colors. I was tempted to keep everything but for my budget, I ended up choosing just my very favorite pieces

Rated 4 out of 5 stars

Beautiful pieces. Definitely expensive, but so far worth it. Helping me step up my wardrobe,


Company details

  1. Clothing Store
  2. Women's Clothing Store

Written by the company

Wantable is a next-generation fashion brand giving customers access to high-quality products created and curated by our team of expert merchants and stylists. We deliver unrivaled customer experiences through our proprietary technology and platforms that allow customers to shop on their own or with the help of a stylist, and to try before they buy from the comfort of their own homes. Wantable was founded in 2012 with the belief that when you look good, you feel good, and has been fueling self-confidence in customers ever since.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Outstanding Company!

Wantable is an amazing company because they have outstanding customer service, super cute affordable clothes and accessories and their shipping is fast! I highly recommend them to anyone looking to boost their wardrobe!

September 26, 2024
Unprompted review
Rated 5 out of 5 stars

ordering wantable for more than a year

I’ve been ordering wantable for more than a year and am still excited every time I get a box! They do a great job and it’s so fun and easy to have everything sent. Customer service is very responsive and they have helped quickly any time there was a small issue. I love using this service!

September 22, 2024
Unprompted review
Rated 5 out of 5 stars

Don’t delay- order a box today!

The quality of clothes is fantastic and customer service aims to please. I’ve been a consistent customer for 2+ years and highly recommend it. If you’re thinking of ordering a box, don’t delay. You’ll be thrilled!

September 8, 2024
Unprompted review
Rated 5 out of 5 stars

10 out of 10!

Everything fit so well, and it was a great mix of pieces that I would pick for myself and pieces that pushed my boundaries a little. I absolutely loved what was picked, and I'm looking forward to cooler temperatures so I can wear these fall layers!

August 24, 2024
Unprompted review
Rated 4 out of 5 stars

Wantable is my favorite style box

Some of the items were overpriced or not within my requested color palette, but overall they were very good picks and I love the styles. Wantable is definitely my favorite style box by far.

July 24, 2024
Unprompted review
Rated 4 out of 5 stars

I love the convenience of using…

I love the convenience of using Wantable. The clothes are great too, and usually fit me very well. I would’ve given 5 stars, but most of the clothes I have received for summer are a little warmer than I really need for living in the south, where it is very hot and humid. If they would take climate into account, especially since I have made this known, before choosing the outfits, it would be a perfect service!

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

It was fun getting a box of who knows…

It was fun getting a box of who knows what! If price were no object I would have probably kept 4 or 5 pieces. I wound up keeping 3 of my favorites. One I had to exchange for a different size and it arrived quickly. The exchange still didn't fit so they refunded my money in a timely manner. I can't wait for my next box to arrive.

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

Wantable.com are scammers!!

Wantable.com are scammers!!! I did a fashion quiz only to see what type of clothing suits me, and I did NOT sign up for monthly boxes. They sent me a box anyway! I didn’t even open it. I jumped on the site and made sure I had it canceled and I had. That didn’t stop them. After immediately returning their clothing, I got charged $395.08!!!! I emailed them a “nice” message and they sent me the autogenerated email that included their phone number. So of course I called right then. I was very nice to the lady that answered my call and explained what had happened. She reassured me that the clothing had been scanned back in at their warehouse and that she’d issue a prompt refund. I received it in the bank about three days later. Not the end of my nightmare with them! Oh no! This morning, exactly a week later from the first charge…they sent the $395.08 through again!!! This time, overdrawing me!!! I found that email that had their number and called again…this time not so nice. The lady reassured me that it wasn’t from them and that I needed to speak with PayPal. Looked through my PayPal and it doesn’t show on my recents, so I then called my bank. End of story, I have to visit my branch today and file a stop payment asap. Taking that damn quiz has been haunting me. End of rant. Screw Wantable.com!

June 3, 2024
Unprompted review
Wantable logo

Reply from Wantable

Hi, Tracey. We're so sorry for any miscommunication with your order. You were only charged when we did not receive your returns, but you were issued a refund back to your original form of payment. Our system did not attempt to bill you for any other transactions, so this is something you will need to take up with Paypal or your bank. Our customer service team is always available if you have any questions regarding your account or order.

Rated 1 out of 5 stars

I sent all items back in provided…

I sent all items back in provided package. Nothing fit right or was my style. Now I suddenly have a collection on my credit report for $92. I payed 3 months for styling without keeping a thing. Customer service seems nice on the phone, but failed to do anything to correct this and repair my good credit. I work hard to pay all my bills. I will fight this until the charge is removed.

May 10, 2024
Unprompted review
Wantable logo

Reply from Wantable

Hi, Lorri. We're so sorry for any miscommunication. When we did not receive all of your items back and were attempting to bill you, we sent multiple emails to the email address you have on file. When we didn't hear back from you after a few months, your order was sent to collections. For any questions or concerns, please reach out to the collection agency so they can assist!

Rated 4 out of 5 stars

Great experience. Little pricey.

I received my box in the mail. I loved everything that was in it. It all fit perfectly! I ended up keeping a couple tank tops that came in the order. I love how many things you get per shipment. It was just a little pricey.

May 1, 2024
Unprompted review

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