Want Hair Reviews 

2,298
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and supportive approach, ensuring a smooth and well-informed process from initial inquiry through aftercare. The service is frequently highlighted as excellent, with many appreciating the clear communication, ease of the procedure, and the team's dedication to addressing all questions. Conversely, a small portion of people felt that the company primarily acts as an intermediary, leading to concerns about the quality of partner clinics or limited direct interaction with the surgeon. Some reviewers also reported dissatisfaction with the procedure outcomes, citing failed transplants or unsatisfactory results, and noted issues with clinic professionalism, including rushed procedures or hygiene concerns.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive, with many reviewers highlighting the exceptional care and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

User experience

Reviewers consistently express high satisfaction with their overall experience, frequently describing it as... See more

Product

Clients share positive opinions on product, with many expressing satisfaction with their hair transplant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

5 star experience so far, im 10 days post transplant. Want Hair are incredible at letting you know whats happening and keeping you informed. I had it done in Turkey and even in Turkey the communicatio... See more

Rated 5 out of 5 stars

From day one of looking into getting the hair transplant jay was very helpful and talked me through everything thoroughly. I opted for the Istanbul option as it was cheaper but the result has came... See more

Company replied

Rated 5 out of 5 stars

Want Hair are like middlemen between you and the clinics, they have several they work with. Want Hair will take the leg work out of finding a suitable clinic. They are extremely responsive with any... See more

Company replied

Rated 5 out of 5 stars

I would highly recommend Want Hair, from the start everyone has been absolutely amazing the surgeons in Istanbul were brilliant. They make the process very easy and they go through everything so you d... See more

Company replied


Company details

  1. Hair Transplantation Clinic
  2. Hair Replacement Service

Written by the company

At Want Hair, we believe restoring your hair is about more than just appearance – it’s about confidence, self-esteem, and feeling like yourself again. We specialise in FUE hair transplants across in the UK, offering honest advice, personalised treatment plans and comprehensive aftercare from start to finish. Our experienced team supports thousands of clients throughout their hair restoration journey, helping them achieve natural-looking results with a focus on quality, safety, and transparency. Whether you're just starting to explore your options or ready to take the next step, we're here to provide expert guidance and support every step of the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 1 month

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4.8

All reviews

(2,298)

289 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Had my hair transplant done recently at…

Had my hair transplant done recently at Harley street, Matthew from want hair was brilliant. Made the booking process so simple, always got back to me straight away with any questions I had. Matthew and becky have been spot on since procedure plenty of info about aftercare and been checking in regularly to make sure everything ok. Highly recommend these guys.

April 9, 2026
Unprompted review
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Reply from Want Hair

Honestly, we’re starting to think Matthew is getting too good at this - our clients just keep dropping 5-star reviews! Thanks for the love, and we’re so pleased to hear you had an awesome experience!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Want Hair ⭐️⭐️⭐️⭐️⭐️

Want Hair have been great all the way through my Hair transplant. I dealt with Grant prior to my surgery who was really helpful and honest regarding expectations. I still have a long way to go for my final results but all looking great so far. I was added to a whats app group a few days before surgery to answer any questions I had before. I then had daily chats post surgery sending pictures across each day for ten days to Becky who was also great and really helpful. Was really nervous before Surgery but had no need to be as the Harley street team was all great and made the whole experience a lot easier than anticipated.

March 19, 2026
Unprompted review
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Reply from Want Hair

If Grant had a superpower, it would 100% be delivering hair transformations. Thanks for the kind words - we’ll be sure to pass them on (and maybe get them a superhero cape).

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

6 months in

I went with want hair 6 months ago as my hair was receding thinning badly I went with want hair and to this day it’s the best money I’ve ever spent ever so happy with my results so far gave me a lot of confidence and to this day after 6 months they still keep in contact as me how the transplant is doing and keeping up to date with transformation 100% recommend to anyone who his suffering hair loss

October 14, 2025
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I cant honestly say my experience with…

I cant honestly say my experience with want hair has been great from start to finish, im 12 months post transplant and the results are fantastic not only did i get my hair line back i got my confidence back too , want hair have stayed in contact throughout the process and have helped with any concerns or questions i had , honestly if your thinking about having 1 i can recommend want hair!

April 15, 2026
Unprompted review
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Reply from Want Hair

Another Want Hair success story walking around looking 10/10. Thanks for the love - keep rocking that fresh look!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Went with Want hair

After having quite a few consultations with different companies, I decided to go with Want hair.
Want hair and one other stood out head and shoulders above the rest, but Want hair was the one I went with.

I also had a friend who had a transplant with Want hair recently and had very successful results, so this also reassured me.

Matthew was who I had my consultation with and was very patient with me on making a decision, he was also helpful the whole way through the process.
Even 7 weeks on I get a reply if I ask any questions.

I would definitely recommend Want Hair for anyone considering a hair transplant.

March 2, 2026
Unprompted review
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Reply from Want Hair

Your review just made us do a little happy dance (trust us, it wasn’t pretty). Thanks for trusting us with your transformation!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Matt was very responsive and supportive…

Matt was very responsive and supportive on WhatsApp throughout the entire process. Couldn’t fault my experience. Great service every step of the way

March 27, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Thank you for your support & fingers crossed for the results.

Nearly 3 weeks post op and happy with how things have gone so far. Thank you to Ed and Becky for their support and reassurance. Fingers crossed for the results now 👍🏻

April 10, 2026
Unprompted review
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Reply from Want Hair

Five stars? You’re officially a legend! Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Great Pre Sale Chat

I’ve yet to take the plunge, but after a really helpful and no pressure chat with Matthew K, I’m almost convinced I will do it this year. Matthew was so helpful and explained all the procedure and also aftercare. Matthew also sent me the full quote and explanation of why they use sapphire blades for the extraction (they are the best).
So 5 stars for Matthew K who was the perfect salesman because there was no pressure!
I have just read all the amazing Trust Pilot reviews that has cemented my commitment.

April 9, 2026
Unprompted review
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Reply from Want Hair

Five stars and a special shoutout for Matthew? We love to see it! We always knew they were top-tier, but it’s great to hear they worked their magic for you too. Thanks for the review!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Excellent service from start to finish

From start to finish the team have been great. Felt reassured pre and post surgery by having direct WhatsApp messages for any questions I had and for the team to check my healing.

March 18, 2026
Unprompted review
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Reply from Want Hair

Five stars? You just made our day! If good hair is a superpower, consider yourself the main character. Thanks for choosing us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

What can I say AMAZING!!!

What can I say! Wow! I had two transplants previously from a supposed top clinic and the results were rubbish both times.

I then went with Matt and Becky at Want Hair and the results are amazing. Truly life changing stuff. I would 100% recommend them to ANYONE! They have put a smile back on my face. Thanks guys xx

April 1, 2025
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

I had my hair done 2 weeks ago & im…

I had my hair done 2 weeks ago & im absolutely buzzing with the results already with how smooth things have gone. From start to finish stress free & mostly pain free. Mathew has help me the whole way thew & generally couldn’t ask for better service.

March 19, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind Regards
Want Hair Team

Rated 1 out of 5 stars

I WISH I looked elsewhere!!!

I had my hair transplant on 22nd January 2025 at the Kenton Road clinic with Want Hair, and my experience has been deeply disappointing and, at times, quite concerning.
While the WhatsApp communication from the team was generally responsive and polite, this did not reflect what I experienced on the day of the procedure or the outcome I’ve been left with.
The surgery itself felt rushed, disorganised, and far from the professional medical environment I was expecting. One of the most concerning aspects was that only one person appeared to be handling the extraction of grafts, with no clear tracking or counting process. At one point, another staff member came in, said something I didn’t understand, and the atmosphere immediately felt tense. After that, the extraction became noticeably faster and more rushed. I was even told they were short staffed that day, which only added to my concern.
There was also significant pressure to pay for PRP treatment. The doctor who assessed me brought it up at least three times, including in front of the wider team, which felt inappropriate. When I said I couldn’t afford it on the spot, the doctor appeared visibly disappointed, which made me feel uncomfortable during what should have been a patient-focused experience.
The implantation stage was equally worrying. Two assistants worked on either side of my head, but it felt rushed and poorly coordinated. There was little communication between them, and they didn’t seem to be checking each other’s work. This lack of care is now obvious in the result, both sides of my hairline look noticeably different, with poor blending, especially into the left temple.
The environment itself also felt unprofessional. I was eating a quick meal deal lunch on a stool right next to where the surgery was taking place, which didn’t feel appropriate for a medical procedure.
The results are extremely disappointing. The density is poor, the hairline looks sparse and unnatural, and the blending into my existing hair is very inconsistent. Some hairs in my temple area look so out of place that I’ve had to remove them myself. I cannot wear my hair up or style it properly because it looks unnatural, almost like doll hair.
The donor area is also visibly over-harvested in places, despite me explaining I wear my hair short and wanted grafts taken more strategically.
Another serious issue is the complete lack of transparency around graft numbers. To this day, I still have no confirmed graft count, despite being told this would be provided. Given there was no clear counting process, this raises real concerns about how the procedure was managed.
I also raised concerns early on about the hairline being uneven, but these were dismissed. Over time, the issues have only become more noticeable.
At 8 months post-op I expressed how unhappy I was and was told to wait until 12 months. That has now passed, and I have not received the proper follow-up or review that was promised.
Overall, despite polite communication early on, the rushed procedure, pressure to upsell, lack of care and precision, no graft transparency, poor results, and lack of follow-up have left me with serious regret. I genuinely wish I had looked elsewhere before going ahead.
I would STRONGLY urge anyone considering this clinic to think very carefully before proceeding.

March 30, 2025
Unprompted review
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Reply from Want Hair

Hi Bruno,

Thank you for taking the time to share your feedback.

We're sorry to hear that you remain unhappy with your experience and results.

We take all concerns seriously and always welcome the opportunity to review and discuss them with our clients. While we appreciate the points you have raised, we have not received any further communication from you for approximately six months despite previously discussing your concerns.

If you remain unhappy with your outcome, we would encourage you to contact our Client Support team so that we can review your case, assess your current results, and discuss any options that may be available to you. Unfortunately, we cannot resolve concerns or provide support if we are not given the opportunity to do so.

Our aim has always been to support our clients throughout their entire hair restoration journey, and that remains the case today.

We wish you all the best and would be happy to hear from you should you wish to discuss your concerns further.

Rated 5 out of 5 stars

Hair Transplant

I organised my hair transplant with Grant at Want Hair after 7 years of debating! I wish I had done this sooner! I’m just over 14 days post op and the results have been amazing. I opted for the Harley Street Clinic and went for 4500 grafts. The team both pre and post op were there every step of the way and offer really professional support. Would 100% recommend!

March 10, 2026
Unprompted review
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Reply from Want Hair

Five stars? You’re officially a legend! Thanks for trusting us with your hair journey - if you ever need anything, you know where to find us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

It’s been just over two weeks since I…

It’s been just over two weeks since I had my transplant and I couldn’t be happier. Big thank you to Ed and Becky who have been so helpful! Another big thank you to the surgeons and everyone at want hair who has done a brilliant job. Would highly recommend this place.

March 5, 2026
Unprompted review
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Reply from Want Hair

Hair today, even better tomorrow! Thanks for the amazing review - your support means the world to us. Wishing you the best on your follicle-filled future!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

WantHair (Turkey) Blonde hair)).

I recently had a hair transplant organised through the Wanthair team at their Istanbul clinic, and the entire experience has been exceptional. From the very first point of contact, everything was seamless - organising, booking, payment, and the procedure itself were all handled with real professionalism.

The Wanthair liaison in Istanbul was incredibly knowledgeable and supportive throughout, which made the whole process feel smooth and stress-free. I'm now a couple of weeks post-op and already extremely happy with both the service I received and the early results.

Overall, the package delivered exactly what was promised, and I genuinely feel well looked after from start to finish. I'd happily recommend Wanthair to anyone considering a transplant.

March 10, 2026
Unprompted review
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Reply from Want Hair

Another Want Hair success story walking around looking 10/10. Thanks for the love - keep rocking that fresh look!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Excellent service from Want Hair

Excellent service from Want Hair. Matthew and Becky were fantastic and were there every step of the way in getting my hair transplant! From taking the first step and getting the courage to contact them, they made me feel at ease and gave me all details and info required and answered any questions immediately.
Post op, they were still on hand making sure everything was satisfactory and checked my progress pictures along side the surgery!
I would definitely recommend Want Hair to anyone!

March 4, 2026
Unprompted review
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Reply from Want Hair

Your review just made us do a little happy dance (trust us, it wasn’t pretty). Thanks for trusting us with your transformation!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Experience with want hair has been great

Experience with want hair has been brilliant, I bit the bullet and went for my Hair transplant in London, Jay from want hair super helpful, and the surgeons and team in London were ace. I’m in recovery now, but hair looking thick and good, ready to see the outcome.

February 28, 2026
Unprompted review
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Reply from Want Hair

Five stars? You just made our day! If good hair is a superpower, consider yourself the main character. Thanks for choosing us!

Kind Regards
Want Hair Team

Rated 5 out of 5 stars

Great experience

I had a very good experience with Want Hair who have helped me a lot throughout the whole process. From the initial enquiry, to sorting out my procedure, and then the ongoing aftercare, I can’t have any complaints. Special mention to Clyde for advising me at the start and getting the ball rolling, he helped make the experience as seamless as possible. Also thanks to his other colleagues at Want hair who reached out post procedure and have offered their advice throughout the healing process.
The care/procedure at Dr Munir’s clinic was exemplary and would recommend to anyone else thinking of going down the same route. Overall, I’m very happy with the whole experience.

February 26, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

Very professional service and made you…

Very professional service and made you feel at ease

Matthew and Becky were both brilliant!

Always available for any questions I had and still are since my surgery.

February 25, 2026
Unprompted review
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Reply from Want Hair

Big shoutout to you for the 5-star love! We’re buzzing to hear you had an awesome experience. Stay fresh, stay confident, and if you ever need us - we’ve got you!

Kind regards,
The Want Hair Team

Rated 5 out of 5 stars

hair transplant

Had a great hair transplant with wanthair the day was chilled and everyone at the clinic was friendly and professional. The results are just starting to show and there are incredible.
Clyde was a great advisor, nothing was too much trouble and he talked me through every step of the procedure.
Totally recommended

February 23, 2026
Unprompted review
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Reply from Want Hair

Another 5-star review? You must have excellent taste. Thanks for trusting us!

Kind regards,
The Want Hair Team

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