Warboar Games Reviews 167

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Warboar has a huge selection of games to play in store and a good selection of games and hobby accessories to buy. The new menu and drink selection is much improved. The staff are welcoming a... See more

Rated 4 out of 5 stars

Originally asked for a refund, as product or of stock. EDIT - 7/1/19 - After a long time working out what had happened, it turned out that the issues were out of their control. During this time,... See more

Company replied

Rated 5 out of 5 stars

Staff are friendly, helpful and engaging. Rarely had an issue with service, or products and when I have they have sorted it out quickly. Always having great events and offers great support to their ga... See more

Rated 5 out of 5 stars

I love visiting warboar, they always give the best customer service and good knowledge about any games we have questions about, rulings etc! The old food menu was better than the new "mille... See more

Company details

  1. Hobby Store

Information provided by various external sources

Europes largest board game cafe and one of the biggest UK gaming centres based in south London. We also specialize in unique gaming products and discount board games as well as stocking a huge variety of ranges. Next day delivery and world wide shipping.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

167 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

fun times

cheap, fun day out. only fault is very cold in the winter

September 5, 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

Pre-ordered The Battle of Pelennor Field with them and it was with me the morning of release at a much discounted price. Would not hesitate to recommend them and will certainly be paying the store a visit next time I find myself in London

September 5, 2018
Unprompted review
Rated 4 out of 5 stars

Excellent prices, minor inconvenience

Minor inconvenience having to check stock manually over the phone (apparently stock doesn't match on website, hope that's been fixed).

Would do business again at competitive prices.

September 3, 2018
Unprompted review
Warboar Games logo

Reply from Warboar Games

Hello Craig, We are glad you enjoy our competitive prices and service.

Just to let you know the only reason we check stock in store is due to shop lifting reasons, unfortunately this is a common problem in High Street locations.

Our stock control software would be 100% accurate would it not be for shoplifting and sometimes the odd staffing error... but who can help that :)

Rated 5 out of 5 stars

Warboar Visit

Friendly, knowledgeable staff. Large space upstairs to play comfortably. Food very good and reasonably priced. Would recommend anyone interested in games to visit. Great experience.

August 31, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly, well stocked and great value

Offering both great pre-order discounts and a fantastic place to play board and tabletop games, Warboar and Paradice Cafe is welcoming and friendly. The staff are very knowledgeable about the games you can play and serve great food and drinks!

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Helpful, knowledgeable staff, great location and facilities. Good menu, great selection of games, really wish I could spend more time there!

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic shop for board and card…

Fantastic shop for board and card games. Great space for tables for d and d. They organise tournaments and have a cafe that's reasonably priced. Staff were very helpful and friendly.

August 30, 2018
Unprompted review
Rated 5 out of 5 stars

Great service & range of games

I have shopped online and subsequently in store and the contact with staff is always great. Goods have always been as described and prompt. Great source for table top games.

August 30, 2018
Unprompted review
Rated 1 out of 5 stars

Why?

I pre-ordered the tooth & claw set for a birthday present selected "collect in store" went all the way down there only to find there was a mix up and it was being sent to my home address 4 days late this paired with little to no feedback from staff means I will NOT be using the online service again

August 29, 2018
Unprompted review
Warboar Games logo

Reply from Warboar Games

Hello Dan, We are so sorry about this mistake on our part. We had a huge amount of orders and one slipped through the net to your door instead of it being ready for you to pick up, Unfortunately we are all human and with low staffing for the bank holiday weekend these things happen. We offered you a discount on future orders and a huge apology and next time you are down I will buy you a beer :)

Rated 1 out of 5 stars

I never received an email to state it…

I never received an email to state it was awaiting fulfilment and still have not received an email regarding the status of my delivery. They have still taken my money however.

Completely unacceptable

August 29, 2018
Unprompted review
Warboar Games logo

Reply from Warboar Games

Hello John,

We are really sorry that this has happened, if you would like to contact us we would be happy to deal with your order on 0203 659 3738 or info@warboar.co.uk

The awaiting fulfillment emails are sent out automatically by computer, so you may have accidentally typed in your email address wrong by mistake.

However you have not contacted us yet and we cannot find an order on our system by just the name "John"

Please give us a call and we would be happy to help :)

Kind regards
The Warboar team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look