Griffin Gaming  Reviews 

269
TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

I tried to trade in some bulk the other day and be turned me away even though he'd just agreed a deal with someone else, I think it is because he rips people off and I wasn't going to take his lowball... See more

Company replied

Rated 1 out of 5 stars

Honestly not happy im writing this on the 5th of June and ive yet to receive my order that I placed on the 29th of April ive also yet to hear from them inaddition ive tried to message and call to no... See more

Rated 1 out of 5 stars

Can only assume this site is a scam. Took my money. Over a month and have not shipped. They do not reply to emails. They do not answer the phone or reply to voicemail messages. Have tried to cancel, b... See more

Rated 5 out of 5 stars

Just a quick response, I had reservations about using this website but they had good prices and had availability for a GW item I was struggling to source elsewhere. I had no need to worry, next workin... See more

Company replied

Company details

  1. Model Shop

Written by the company

We provide a large range of Games Workshop products and if we don't have what you need, just ask and we will get it in.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.7

All reviews

(269)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Quick, good value and with a personal touch, will be using again and recommending - great team!

March 11, 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

Thank you Callum! 😄

Rated 5 out of 5 stars

The best above the rest!

Me and my Dad are big into Warhammer fantasy and whenever we need supplies, Warhammer iRepairs (now known as Griffin Gaming) is the place to go! The family ran store is super friendly to customers and we always feel appreciated whenever we order from them (thanks for the haribo packets, me and me Dad always end up fighting over them 😂). Honestly, in my 7 years of doing this hobby, I can honestly say that these guys are the best out of the rest! Quick delivery, super friendly, great prices and of course, a family ran business; Griffin Gaming is the shop to go to and thank you!

February 12, 2021
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Reply from Griffin Gaming

Thank you Ben!! We are glad you appreciate the service we provide. Maybe next time I should add more sweets in for you both ;)

Rated 5 out of 5 stars

Great retailer

Great retailer. Fast and efficient. We got a message thanking us for our order and the communication was great. I did ask to add to the order. At one point I was told it would happen but it didn’t but I’m not holding that against them at all. Postage was maybe a pound more expensive as other retailers are beating them but again that’s nothing to alter my score as it’s all about customer service and they delivered the goods. Xxx

February 12, 2021
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Reply from Griffin Gaming

We are very sorry we missed adding to your order, we have been rebranding at the moment so your email must've fallen through the gaps. We appreciate you still providing us with 5 stars and we hope that we can provide a better service next time! Thank you and stay safe 😊

Rated 5 out of 5 stars

Yet again Warhammer Irepair have pulled…

Yet again Warhammer Irepair have pulled out all the stops to ensure the items I have ordered, are in perfect condition when arrived and keep me updated all the way. Thank you all.

February 10, 2021
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Reply from Griffin Gaming

Glad to see such a happy customer! Thank you for your kind review Clive :)

Rated 5 out of 5 stars

Fantastic service all round!

Really great, friendly service! Quick delivery time and well packed items. I’m already making my next order! Thanks.

February 9, 2021
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Reply from Griffin Gaming

Nice to hear you appreciate our service! Let us know if there is anything you want that we don't have in 😊

Rated 5 out of 5 stars

This is now my go-to place for…

This is now my go-to place for Warhammer supplies. They are always incredibly efficient and helpful. I love the personalised email follow up and even got a phone call just to check I had received the message that my order was ready!

February 8, 2021
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Reply from Griffin Gaming

Glad we can be your one stop shop for Warhammer! Let us know if there is anything we can do to make your experience with us even better 😇

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery. Products well packaged and as advertised. Will be shopping here again Great work. 👍

February 8, 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

Thank you for taking the time to leave us a review and giving us 5⭐

Rated 5 out of 5 stars

Great company

Great company, lovely service I always get a personal email thanking me after which is nice. Best pricing around and quick delivery

February 8, 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

We need to make our customers feel special as we appreciate every customer who chooses us for their Warhammer needs 😀

Rated 5 out of 5 stars

Excellent service

Excellent service. Order received within two days and about 20% cheaper than buying from Games workshop.

February 8, 2021
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Reply from Griffin Gaming

Many thanks for your kind review :) It's always great to hear that our customers appreciate the service we provide!!!

Rated 5 out of 5 stars

Top quality service

The pricing, ease of purchase, the communication throughout and the speed of delivery were faultless. Thanks again

February 8, 2021
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Reply from Griffin Gaming

No worries! Hope we can provide you with more GW products in the future :)

Rated 5 out of 5 stars

Excellent

Speedy delivery, friendly helpful staff, great company highly recommend.

Keep up the good work.

February 7, 2021
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Reply from Griffin Gaming

Thank you for supporting us Jordan! 🎲

Rated 5 out of 5 stars

Friendly people

Quick dispatch and delivery, very friendly communication, unexpected small gift in the order, would definitely recommend

February 6, 2021
Unprompted review
Griffin Gaming  logo

Reply from Griffin Gaming

The unexpected gift goes a long way! Thanks 👋

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, got exactly what I ordered and a small gift with my order

February 6, 2021
Griffin Gaming  logo

Reply from Griffin Gaming

Thank you kindly for the 5 stars Justin!!!

Rated 5 out of 5 stars

The perfect online store

The perfect online store. Well priced products, swift delivery and top notch communication. All in all highly recommended.

February 6, 2021
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Reply from Griffin Gaming

Thank you so much Jason. Let us know if there is anyway we could improve in the future 😁

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