warmool.com Reviews 187

I received my heater and attempted to turn it on and the plug did not work at all.....
I am an 80 year old pensioner and was so disappointed as every dollar counts.
Do not be tempted to buy this heater.

I just received the warmool heater, was excited to turn it on and have a little heat while I did some pilates. Firstly couldn't turn it on, held the button down and it finally started working then lifted it to make sure it turned off and now can not torn it on. Useless, I should have known, I feel like an idiot. Did anyone get their money back? I will definitely read check this site out before I purchase anything again. Thanks

This product nearly burnt our house down! Adaptor plug melted and tripped our electricity within a few minutes! Nasty, dangerous product. Company offered me a replacement product but no refund! Complete waste of over $90. Very disappointed! Don't buy this cheap, nasty heater. I thought I had done my research because this product gets such rave reviews. Wish I had checked Trustpilot first!!

DANGEROUS. Terrible. Melted plug. It could not possibly be Australian compliant. 3hrs of use and had to throw them out. Yes, I bought 3, 2 of them melted the plugs and the prongs are stuck in the power outlet. The third I didn't bother to try out. What a rip off. DANGEROUS.

So glad I read these reviews. It sounded like an impossible feat and sounds like it’s a dodgy cheaply made dangerous product not made for the Australian consumer and power

the adaptive plug is loose and the heater conked off after a few days use. Affected our house electricity too! Luckily, the house circuit popped out.
I'd noticed in Maintenance Regulation no.3 says: This product is only suitable for consumption in Chinese mainland. We are in Australia and the Warmool ad was in Australia news!! Bought online May 02,2023 and arrived 3 weeks after.

The heater cooked the power plug adapter within its 2nd use. Very dangerous. Does not live up to its hype. I didn’t realise this product was shipped from O/S so difficult to return etc

Thank you trust pilot. Was looking for a desk heater & after reading all these seriously negative reviews, I have avoided purchasing for a dodgy cam operation selling an inferior and dangerous product. Can see this product causing house fires in the future

1. The adaptor for Australian power outlets is so loose it keeps falling out of the socket;
2. the heat they claim it capable of is greatly exaggerated and does not warrant the price, even when supposedly 'discounted'. It is a tiny machine with very little power to project the small amount of heat it produces;
3. It stopped working after approximately 4 times I used it, for about 10mins. When it stopped it ended with a disturbing electrical burn smell.
4. In reporting the fault and requesting a refund 'customer support' then insisted I email them a video to show them the 'defect' so that they could 'help' me. I think this is a strategy to make people give up so they can avoid refunds.
I don't think this product meets Australian safety standards. It should be banned.

Don't buy this appliance!!! It is a very dangerous heater. Plug melted into outlet breaking one prong and power outlet is ruined. Have sent manufacturers my grievances...along with pictures to prove what occurred..no help at all. $89 AUS for a dangerous piece of crap appliance!!!!

Terrible. Do not buy. Cheap and flimsy. Broke after three uses and would not refund even though after sending a video they confirmed was defective. Also, the wattage isn't that low so extremely expensive for what you are paying for

The crapest scammer on the internet, thieves, someone should report it to consumer affairs, disgraceful 😡

It’s not silent. It doesn’t warn at all. The reviews are made up. The plug doesn’t work properly.

Well,I would just like to say thanks to everyone who wrote reviews on this marvellous heater NOT! I was just about to order one,when I couldn’t find any energy rating,so I decided to look at reviews on trustpilot and luckily I did,I definitely won’t be ordering a heater off these scammers!

I was given this as a present and it’s great heat’s my room very quickly saves me money so what more can I ask for .

Oh my gosh - be careful!!! Never leave the room when this is running. I received my order 2 weeks ago after reading so many magnificent reviews. I had it on my desk today and it just stopped working. I looked to see why and the plug had melted and one prong was stuck in the lead. Excessively hot to touch and melted. I would love to add photos but there is no option. PLEASE BE CAREFUL. They have bit taken my concerns seriously.

Do not buy as I did. This has just caused my electrics to blow.

Not as good as the hype. Does not heat the room. May be allright for a closset .Should have read the reviews before being succered by their ads.

This product is marketed as energy efficient and saving a lot of money.
Well it's not true. I've tested it using energy consumption meter and found it more expensive than oil filled radiator. Additionally it doesn't have any thermostat and running time may be controlled manually only. Also it is quite loud while operating.
I can only suggest - do not buy it. It's a waste of your money.

The unit worked for less that 3 months of occasional use.
Contacted customer service, email taken from invoice due to there being no other way of contacting.
They have limited report options for you to choose from so I chose Factory Fault, only one that fitted my situation.
Response was until I can prove it is a factory fault then they can do nothing.
Sent a video, as requested, showing it doesn't work but apparently it doesn't prove that it is a factory fault.
Customer service USELESS.