Wash Doctors Reviews 

1,282
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 631 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for their outstanding friendliness, efficiency, and exceptional attention to detail during every single job they perform. Many people note that the online booking process is completely seamless, while the high-quality services consistently leave vehicles looking brand new and wonderfully immaculate. Some reviewers were not happy with punctuality, mentioning that technicians occasionally arrived late for their scheduled appointments due to unexpected traffic delays. A few consumers also pointed out minor issues regarding specific cleaning results or communication challenges during some of the at-home visits.

What people talk about most

Service

People report positive experiences with service, highlighting professional and efficient technicians who... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently friendly,... See more

Quality

Consumers find quality to be exceptional, expressing immense satisfaction with the fantastic finish and... See more

Product

Clients share positive opinions on product quality, noting that vehicles look spotless and almost brand new... See more

Booking process

Users describe satisfaction with the booking process, finding it consistently easy and straightforward.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Although Warren couldn’t arrive at the scheduled time, he called ahead to re arrange arrival for a couple of hours later, and also kept me informed prior to arriving. He was polite and straight ont... See more

Company replied

Rated 5 out of 5 stars

Incredible transformation ! Car has x3 Dachshunds jumping around in it everyday, all surfaces covered in hair drool and worse. I don't usually drive it , but had to drive 50miles today with all 4 win... See more

Company replied

Rated 5 out of 5 stars

The booking process was easy. Hassan arrived on time and was very personable. He did a fantastic job in repairing limescale damage caused by water dripping onto our car for many months. The car looked... See more

Company replied

Rated 5 out of 5 stars

Fahim did an incredible job. This is probably the best and most meticulous valet I've seen in my 20 odd years as a motorist. The exterior paintwork looks flawless, the glass crystal, and he managed to... See more

Company replied


Company details

  1. Car Service
  2. Car Accessories Store

Written by the company

Washdoctors is a mobile car wash, valeting and smart repair service that comes to you, offering on-demand valeting and repair services in London & the UK.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,282)

622 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fabio was awesome

Fabio was awesome. Great work and cleanup after - scruffs fixed in 3 hours

August 27, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll Rahul! Thanks for trusting us with your car, and we’ll be here whenever you need us. 🚘⏳

Rated 5 out of 5 stars

Excellent communication

Excellent communication, polite guys that took a good amount of time to go over every detail, highly recommend and will regularly use now.

August 27, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear! Consistency is key, and we’re always here to keep your car looking spotless. See you next time! 🚗👍

Rated 5 out of 5 stars

Arrived within given timeframe

Arrived within given timeframe. Carried out work in professional manner. Excellent finish and service.

August 26, 2026
Unprompted review
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Reply from Wash Doctors

Punctuality and precision—that’s how we roll Jacqueline! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳

Rated 5 out of 5 stars

Very friendly man

Very friendly man, did an excellent, thorough yet efficient job! Really pleased

August 26, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Rud! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Barry was great

Barry was great. He's super nice and attentive. Thank you for doing a great job.

August 26, 2026
Unprompted review
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Reply from Wash Doctors

Thanks Helen! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

They turned up early did a great job…

They turned up early did a great job the car looks brand new thsnk you

August 25, 2026
Unprompted review
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Reply from Wash Doctors

Thanks Jade! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Fabulous job

Fabulous job you would not know there was damage to the car now I am so happy and Fabio was lovely will recommend

August 25, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll! Thanks for trusting us with your car, and we’ll be here whenever you need us. 🚘⏳

Rated 5 out of 5 stars

Great service from Danny

I originally found Danny through Wash Doctors, and I’m so glad I did. He’s genuinely the only person I trust with my car now.

He always does such a great job washing and cleaning it, and he pays attention to all the little details. My car always looks brilliant afterwards, and you can tell he takes pride in his work.

Danny is also just really pleasant to deal with and always happy to have a chat, which makes the whole experience even better. I wouldn’t hesitate to recommend him to anyone looking for someone who genuinely cares about doing a good job. I’ll definitely continue going back to him!

August 24, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear Yassi! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

I contacted wash doctors when my…

I contacted wash doctors when my drivers side door and rear bumper was in need of help after a poor spray job. I was first contacted by Pete who works behind the scenes and made the whole process of getting a quote so easy and booking in a day to have the work completed.

Fabio turned up on the day and him and his partner wasted no time with getting started on the car, I could tell instantly that they knew what they were doing from all the equipment they turned up with and the knowledge they shared. They worked endlessly to get the most professional job possible even though conditions wasn’t the best. By the end of it I ended up with a paint job better than some of the bodyshops I’ve been to. Fabio is truly the guy you need. Massive thank you to him and his team and to Peter for providing true customer satisfaction. 100% recommend.

August 24, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll! Thanks for trusting us with your car, and we’ll be here whenever you need us🚘⏳

Rated 5 out of 5 stars

Dan has done a fantastic job of my…

Dan has done a fantastic job of my bumper repair,you wouldn't know that it had been damaged.
Thanks Dan.10/10

August 24, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll Peter! Thanks for trusting us with your car, and we’ll be here whenever you need us. 🚘⏳

Rated 5 out of 5 stars

My car has never looked so good

My car has never looked so good. They are incredibly well organised - they supplied everything including water. Andre was charming and did a brilliant job.

August 24, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Danny is such extremely friendly

Danny is such extremely friendly, reliable and does and 5* job every time

August 24, 2026
Unprompted review
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Reply from Wash Doctors

That’s what we love to hear Miss Thorne! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

Easy service and great clean

Easy service and great clean. Javon was really friendly and did a brilliant job.

August 22, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

That’s what we love to hear John! A great valet is about more than just a clean car—it’s about expert care with a friendly touch. We’ll be ready whenever you need us again! 🚗✨

Rated 5 out of 5 stars

WashDoctors Signature Deep Clean

Booked the Signature Deep Clean to prepare a very
neglected car for return to lease company. Overall
experience was excellent - easy to book and update communications throughout were great. The
technician was also excellent - on time, a
pleasure to deal with and did a fantastic job on the car, which was virtually restored to showroom condition. The lease company had zero negative comments - job done! Would definitely recommend the WashDoctors service.

August 20, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll Andrew! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳

Rated 5 out of 5 stars

Great engineers and easy app that…

Great engineers and easy app that constantly keeps you updated.

August 21, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Love to hear that Jon! Car care should be simple, stress-free, and fit around your life—exactly what we’re here for.

Rated 4 out of 5 stars

Fantastic job

Fantastic job , be using again, my car was very dirty, looking brand new now ,
Thank you

August 21, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Lynn! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

Rated 5 out of 5 stars

Perfect result

Fabio arrived later than anticipated, but started the job immediately with an estimate of 90 minutes. Job completed on time and with a perfect result. 2nd time in 6 months that I called for Fabio, and would happily call him again if another similar damage occurs. Obrigado Fabio!

August 18, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Punctuality and precision—that’s how we roll Lima! Thanks for trusting us with your car, and we’ll be here whenever you need another refresh. 🚘⏳

Rated 1 out of 5 stars

Do not use for luxury cars !

Terrible experience.
Arrived late.
Left the car filthy.
And also left a visible line where the ppf was installed.
Do not trust them to look after luxury cars.

August 18, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We’re sorry to hear that the service didn’t quite meet your expectations, Philip.
Our team has been in touch with you regarding this, and we appreciate your feedback. For luxury vehicles with PPF installed, we recommend our detailing services, where selected technicians are specifically trained to care for and protect vehicles with PPF.
Our Essential Exterior service is designed as a quick wash and is not intended to provide the same level of specialist care required for vehicles with PPF.
We hope this helps clarify the difference between the services.

Rated 5 out of 5 stars

Excellent service

Excellent service, deep quality clean

August 18, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

We like to think of it as a little bit of magic… and a whole lot of expert care! So glad we could bring back that ‘new car’ feeling for you. See you next time! ✨🚗

Rated 5 out of 5 stars

Javon did a fantastic job with my car

August 18, 2026
Unprompted review
Wash Doctors logo

Reply from Wash Doctors

Thanks Mrs Nassar! Nothing beats that fresh car feeling, and we’re so glad our valeter delivered the care and attention your car deserved. We’ll be here whenever you need us—just a tap away! 🚗✨

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