2 out of 3 wash tunnels are out of service most of the time resulting in long lines and unacceptable waiting time. This has been going on for almost half a year without any improvement. So I’ve ca... See more
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Location
Switch locationSpringstrup 5, 4300 Holbæk, DK
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You tell us to prewash using your buckets, water and soap. Where is the soap. (Holbaek). Lots of times the soap is also missing in the car-wash.
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Whenever I wash my car it hits my side mirrors and damaging them
Company replied
Most of the time it works good
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Company details
Written by the company
Vask så ofte du vil fra kun 139 kr./md. hos Wash World. Med ubegrænset bilvask får du fleksibiliteten til at vaske så ofte du vil, når du vil - til en fast lav pris. Vi tilbyder tre forskellige medlemskaber og mere end 140 vaskehaller rundt om i Danmark. Vores enkeltvask er perfekt til dig, der kun vasker bilen en gang imellem. Her skal du ikke registrere eller tilmelde dig som medlem, men bare betale for din bilvask ved vaskehallens terminal.
Wash World
Written by the company
- Kvalitet!
- Vi anvender markedets førende vaskemaskiner, der sikrer dig et flot vaskeresultat igen og igen. Vores vand er specielt behandlet for at undgå kalkpletter, og vores børster er specielt udviklet til at beskytte din bil!
- Ingen overflødig ventetid!
- Vi har minimeret ventetiden omkring vaskehallen, ved at effektivisere betalingsprocessen og maskinerne. Herudover har vi øget sikkerheden i hallen, så du kan blive i bilen under vask. På denne måde kommer du hurtigt igang og afsted igen!
- Ubegrænset bilvask!
- Køb medlemskab med ubegrænset bilvask fra kun 139 kr/md, og vask bilen lige så ofte du vil!
- Miljørigtig bilvask!
- Vi har markedets førende og svanemærkede biologiske vandrens. Det reducerer vandforbruget med 85%, så du kan vaske din bil med ren samvittighed.
- Billig enkeltvask
- Køb enkeltvask fra kun 59 kr. pr. vask.
Contact info
Springstrup 5, 4300, Holbæk, Denmark
3.2
Average
438 reviews
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Reply from Wash World - Holbæk - Springstrup
Thank you for your review and the 4 stars!
We’re happy to hear that things usually work well – and if you ever experience anything that could be improved, you're very welcome to reach out to us [here](https://www.washworld.dk/hjaelp). We’d love to hear from you.
Best regards
Ammar
where is the soap
You tell us to prewash using your buckets, water and soap.
Where is the soap. (Holbaek).
Lots of times the soap is also missing in the car-wash.
November 3, 2024
Unprompted review
Reply from Wash World - Holbæk - Springstrup
Hi! Anders
Thank you for your feedback. I understand the frustration if soap isn’t available for prewashing or during the wash itself. I recommend reaching out to our customer service through the "Help" section on our website, so we can address this directly and improve availability.
Best regards,
Jacob
Whenever I wash my car it hits my side…
Whenever I wash my car it hits my side mirrors and damaging them
February 10, 2024
Reply from Wash World - Holbæk - Springstrup
Hello Hüseyin,
It sounds like you've had a very frustrating experience. That's certainly not our intention when you wash with us.
I would encourage you, if you haven't already done so, to report the damage to us at https://washworld.dk/hjaelp, under "Vaskehal og reklamation". Please attach as many pictures as possible so that our external claims handler can investigate the matter.
Best regards,
Jasmin.
2 of 3 wash tunnels constantly out of service
2 out of 3 wash tunnels are out of service most of the time resulting in long lines and unacceptable waiting time. This has been going on for almost half a year without any improvement.
So I’ve cancelled my subscription. Should have done it a long time ago.
June 15, 2023
Unprompted review
Reply from Wash World - Holbæk - Springstrup
Hello Michael
We are sorry that this is the impression you have of the location. When I look at the log of the location, I can see that there definitely have not been 2-3 wash halls out of order constantly, the past half year. If that was the case, there would be no profit in keeping the location open.
We always do our best to make sure the wash halls are working as intended, and our technician and sanitary team work tirelessly to ensure that this happens. With technology however, acute issues may appear but we try to make sure that our technicians are sent out to the halls as soon as possible, if there is an issue.
Best regards
Julie
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