I like it when it works. I don't like it when you drive all the way over there and there is an error with your systems. If it were me, I would send a notification text to customers when the bays are... See more
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Location
Switch locationBangatan 14, 722 28 Västerås, SE
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It started good but the recent months have been terrible. Wash halls continuously closed down. We have 4 halls in Västerås and 1-3 of these are always locked down. That of course creates long queues t... See more
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I have the premium subscription but the car wash left a lot of unclean spots on the car!
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Most of the time
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Wash World erbjuder enkla, innovativa och miljövänliga biltvättar till marknadens bästa priser, oavsett om du besöker oss ofta eller sällan. Den första tvätthallen öppnade i Roskilde 2013 och den första i Sverige öppnades i Nybro 2018. Norrmännen fick lära känna Wash World i början av 2020 när vi öppnade i Sarpsborg. Wash World var först i Norden med att införa “obegränsad biltvätt”, betala från bilen och automatisk nummerskyltsavläsning. I slutet av 2020 introducerade vi Tvätta själv på ett antal av våra anläggningar och vi är nu den största aktören på den kommersiella Tvätta själv-marknaden i Danmark. Wash World har för närvarande fler än 50 anställda inom administration och drift. Våra anläggningar är obemannade, men vi har ett team av servicetekniker och lokalvårdare som ser till att tvätthallarna fungerar och att våra anläggningar är rena. Dessutom har vi en egen helpdesk som är öppen dygnet runt med serviceinriktad personal som står redo vid telefonerna i händelse av brådskande problem med biltvätten. Wash World har ambitionen att bli ledande på den nordiska marknaden för biltvättar.
Contact info
Bangatan 14, 722 28, Västerås, Sweden
4.2
Great
61 reviews
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Reply from WashWorld SE - Västeräs - Bangatan
Hi Niroshan,
Thank you for your feedback.
We’re sorry the experience didn’t fully meet the quality we aim to deliver. If you need help or something didn’t go as expected, you’re welcome to contact us via our Swedish website: washworld.se under Hjälp.
Best regards
Sophie Wash World
I like it when it works
I like it when it works. I don't like it when you drive all the way over there and there is an error with your systems. If it were me, I would send a notification text to customers when the bays are down so we don't drive there and then find out. If you know I go to one or two washes, ask me if I want to be notified when 1, 2 or bays are technical failures and then inform me, this way I don't waste my time.
June 29, 2025
Reply from WashWorld SE - Västeräs - Bangatan
Hi,
Thank you for your review.
I completely understand how frustrating it is to drive to a wash only to find technical issues.
I’ll pass on your idea about notifications.
In the meantime, I recommend checking the current status of our wash locations here before heading out: https://washworld.se/hitta-biltvatt
Best regards
Sophie Wash World
Dissatisfied with the car wash performance
I have the premium subscription but the car wash left a lot of unclean spots on the car!
April 14, 2025
Reply from WashWorld SE - Västeräs - Bangatan
Hi Mikael,
Thank you for your feedback – I'm really sorry to hear that the wash didn’t meet expectations, especially with a premium subscription. That’s definitely not the experience we want to deliver.
Please feel free to reach out to our customer service team via the Help section on our website, so we can look into this further and assist you.
Best regards,
Benjamin
Continuously closed for repair
It started good but the recent months have been terrible. Wash halls continuously closed down. We have 4 halls in Västerås and 1-3 of these are always locked down. That of course creates long queues that are not acceptable.
March 21, 2025
Reply from WashWorld SE - Västeräs - Bangatan
Hej,
Vi er kede af at høre, at din oplevelse i Västerås har ændret sig til det værre – det er naturligvis ikke det serviceniveau, vi ønsker at levere.
Vi forstår fuldt ud din frustration over, at flere vaskehaller ofte er ude af drift, og at det fører til lange køer. Vi arbejder konstant på at forbedre driften og har øget vores indsats i netop Västerås med flere teknikerbesøg og fokus på stabilitet.
Du kan skrive til vores kundeservice, så vi kan se nærmere på sagen og hjælpe dig bedst muligt.
De bedste hilsner
Sophie fra Wash World
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