The project idea is good, the service is excellent, but the time announced on the screen is incorrect.
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Location
Switch locationDornhammargatan 1, 721 33 Västerås, SE
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See what reviewers are saying
Very easy to use this service and cleaning is great. If there are vaccum cleaners are there would be great.
Company replied
After wash it smells like oil, bad smell in air conditioning is really not good at all
Company replied
Good! If your car has a cap on the tailgate it will clean only half of it…
Company replied
Company details
Written by the company
Wash World erbjuder enkla, innovativa och miljövänliga biltvättar till marknadens bästa priser, oavsett om du besöker oss ofta eller sällan. Den första tvätthallen öppnade i Roskilde 2013 och den första i Sverige öppnades i Nybro 2018. Norrmännen fick lära känna Wash World i början av 2020 när vi öppnade i Sarpsborg. Wash World var först i Norden med att införa “obegränsad biltvätt”, betala från bilen och automatisk nummerskyltsavläsning. I slutet av 2020 introducerade vi Tvätta själv på ett antal av våra anläggningar och vi är nu den största aktören på den kommersiella Tvätta själv-marknaden i Danmark. Wash World har för närvarande fler än 50 anställda inom administration och drift. Våra anläggningar är obemannade, men vi har ett team av servicetekniker och lokalvårdare som ser till att tvätthallarna fungerar och att våra anläggningar är rena. Dessutom har vi en egen helpdesk som är öppen dygnet runt med serviceinriktad personal som står redo vid telefonerna i händelse av brådskande problem med biltvätten. Wash World har ambitionen att bli ledande på den nordiska marknaden för biltvättar.
Contact info
Dornhammargatan 1, 721 33, Västerås, Sweden
3.2
Average
191 reviews
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Reply from WashWorld SE - Västerås - Dornhammargatan
Hej Chadi,
Tusen tack för recensionen och stjärnorna! Det är verkligen bra att höra att du har haft en bra upplevelse hos oss.
Jag önskar dig en trevlig helg!
Vänliga hälsningar,
Lana
To always be the best
The project idea is good, the service is excellent, but the time announced on the screen is incorrect.
April 21, 2024
Reply from WashWorld SE - Västerås - Dornhammargatan
Hello Al-Jazar,
Thank you for your four-star review and for sharing your feedback.
I'm glad to hear that you appreciate the project idea and found our service excellent.
However, I apologize for the discrepancy with the timing displayed on the screen.
We strive for accuracy in all aspects of our service and your feedback helps us improve.
Please feel free to contact our customer service through the 'Help' section on our website if you have further details to share or need assistance.
We are committed to ensuring a more reliable experience in the future.
Best regards,
Cathrine🚗
Very easy to use this service and…
Very easy to use this service and cleaning is great. If there are vaccum cleaners are there would be great.
March 9, 2024
Reply from WashWorld SE - Västerås - Dornhammargatan
Hello Rajinikar,
A thousand thanks for the five great stars. It's wonderful to see that you are satisfied with our car wash and concept.
Regarding vacuum cleaners, you can reach out to our customer service.
Wishing you a fantastic day :-)
Best regards,
Jasmin.
Reply from WashWorld SE - Västerås - Dornhammargatan
Hej Magnus.
Tacka för som 4 stjärnor.
Så skall dett klart inte vara när du tvätter hos os. Om du har tid, får du jätte gärna skicka info till vor kundservice: washworld.se/hjälp och skicka med bilde av bilen efter du har tvättat den. Så vill for kundservice behandla och svara dig så snappt som möjligt.
Jag önskar dig en trevlig dag.
Dom bästa hälsnar
Kirsten Wash World 🚗
After wash it smells like oil
After wash it smells like oil, bad smell in air conditioning is really not good at all
November 8, 2023
Reply from WashWorld SE - Västerås - Dornhammargatan
Hej Zaki,
Thank you for sharing your experience with us.
We're sorry to hear about the lingering smell after your car wash.
You are welcome to reach out to customer service https://washworld.se/hjalp regarding your experience, and they will take a closer look at your case.
Best regards,
Cathrine 🚗
Good washing car
August 24, 2023
Reply from WashWorld SE - Västerås - Dornhammargatan
Hi there,
Thank you for an amazing review here on Trustpilot.
We look forward to wash your car again soon.
Have a fantastic day!
Regards,
Marius
Wash World
I have a monthly subscription…
I think that solving the problem by terminating my subscription is something funny, evading responsibility and disrespecting professionalism, and with this behavior you are losing a lot of customers and not trying to solve the problem with better efforts and solutions than terminating customers’ subscriptions, and this is something, unfortunately, shameful.
August 23, 2023
Reply from WashWorld SE - Västerås - Dornhammargatan
Dear Ahmed,
We have addressed your matter through our customer service, and we hope that this resolution will lead you to consider adjusting your rating here on Trustpilot. We look forward to the possibility of serving you again in the near future.
Best regards,
Marius
Wash World
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