Waste Removal USA - Jacksonville, FL Reviews 7

TrustScore 4 out of 5

3.9

4500 Appleton Ave, 32210 Jacksonville, FL, US


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See what reviewers are saying

Rated 5 out of 5 stars

Quick and fast response, I told the company what it would be used for (household Junk items and Furniture) and they got me scheduled fight away to drop off the 15 yard dumpster on 1/16.

Company replied

Rated 5 out of 5 stars

Lauren she was really helpful and nice I would definitely use this place again.

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA - Jacksonville, FL

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

  • 4500 Appleton Ave, 32210, Jacksonville, FL, United States

  • 9046482121

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Lauren she was really helpful and nice…

Lauren she was really helpful and nice I would definitely use this place again.

February 11, 2026
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Hi, Raz - thank you for taking the time to leave an excellent review based on your recent experience with Lauren! We are thrilled to know that you felt you received top-notch dumpster rental services from our team at Waste Removal USA. Please reach out if you need anything at all, and we look forward to earning your business again. - WRUSA Team

Rated 5 out of 5 stars

My first experience renting a dumpster.

Quick and fast response, I told the company what it would be used for (household Junk items and Furniture) and they got me scheduled fight away to drop off the 15 yard dumpster on 1/16.

January 9, 2026
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Hi! Thank you for taking the time to leave a wonderful, 5-star review for our team! We are so glad to learn that you loved your dumpster rental experience with Waste Removal USA. If you need assistance or have any additional questions, please do not hesitate to reach out. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 1 out of 5 stars

I was given a delivery date of Monday…

I was given a delivery date of Monday May 5th and.now I am being told Tuesday. In addition due to no fault of my own if I need to cancel it will be a 6 percent charge which amounts to $37.00. At no time during my reservation process was I told I would be charged a fee to cancel if it was not same day. In addition this is an issue on ypur companies end and nothing I did so being penalized for ypur logistics error is unacceptable.

May 2, 2025
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Hi, Geoffrey - Our CEO informed us that you just got off the phone with him, and you are glad that the dumpster was already on site.

Thank you so much for understanding our training opportunity, and we are thrilled that you are going to change your review to reflect the experience you received.

Please do not hesitate to reach out if you have any questions at all.

- WRUSA Team

Rated 5 out of 5 stars

Phillips

Application Phillips house

November 26, 2024
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Hi, Michael - thank you for your 5-star review! We appreciate the opportunity to earn your business. If you have any questions about your roll-off dumpster, then please do not hesitate to contact us. - WRUSA Team

Rated 1 out of 5 stars

I wish I could give a negative star…

I wish I could give a negative star value to this company. Worst company EVER! Stephanie took my order and scheduled the delivery of the dumpster for Friday. She never sent me the contract or the receipt for the transaction. So I called her back and that is when she switch the story saying they had a issue with their truck and that they were not going to be able to get me the dumpster on Friday and that they switched for first thing Monday morning. I wasted my whole morning waiting and having my workers waiting on a dumpster that only showed up half way through the day (more wasted time waiting) The owner of our company was there and he spoke with the driver that told him the dumpster was liking oil. He was able to see it and the piece of junk they sent was completely unacceptable! There was oil liking fro it and they offer no protection (plywood or anything) to protect the driveway. This is a new construction property with brand new pavers. There was no way we could’ve accept that, since they take no ownership of any issues after. So I called them to cancel and was told that they were going to keep $250 as their cancellation fee!!!! What a joke!!!! This company is horrible and that is how they make money…taking advantage of people! They took our money prior to providing us a copy of the contract which was then altered to reflect Monday’s date for the delivery and their equipment is definitely a joke! Now they are keeping our money and they are refusing to return it! Horrible service! Low quality product. If you are looking for a responsible, reliable and honorable company, please stay way from them!!!

October 30, 2023
Unprompted review
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Hi Gislane,

We listened to the calls, and you had wanted the dumpster Monday, which is what we attempted to accomplish. The driver arrived at 9:30AM, and was rejected because he did not have plywood with him.

As per our terms, we do not carry plywood on the trucks, as this is the responsibility of the homeowner. In addition, oil is a restricted item and is not transported in the dumpsters. We are not sure what you saw, but it could not have been oil, as landfills also do not accept this type of material.

We offered to redeliver a dumpster out tomorrow, but you said you wanted to cancel your rental. As per the terms and the receipt, we do normally charge a cancellation fee as fuel, driver time, etc... are not free.

We did reduce the cancellation fee to try and help further.

Rated 5 out of 5 stars
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Thank you for your 5-star review based on your fantastic experience with Amber! We appreciate you choosing Waste Removal USA as your roll-off dumpster provider. Please feel free to reach out to Amber or the team if you need anything and we will be happy to assist. - WRUSA Team

Rated 1 out of 5 stars

Waste Removal USA no show no call

Waste Removal USA scheduled my dumpster, never showed up, didn’t call and sent me an email saying they were picking up the dumpster that never showed up. No apology or ownership. Use anyone else

May 18, 2023
Unprompted review
Waste Removal USA - Jacksonville, FL logo

Reply from Waste Removal USA - Jacksonville, FL

Dear Mike,

We do apologize that we were not able to deliver the dumpster on Friday as planned. As discussed on the phone, we were trying to deliver the dumpster Monday morning, and apologized for not being able to deliver your dumpster on time. As you requested, we cancelled the delivery and issued you a full refund Monday.

Again, we truly apologize for the mistake and hope that you will give us an opportunity to work with you in the future, so we can show you what we can do.

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