Waste Removal USAReviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from representatives. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with prompt delivery and pickup. However, some customers also noted issues with delivery scheduling, with dumpsters arriving late or not being picked up as expected. A few other people also felt that pricing could be misleading due to surcharges for extra weight or incorrect information provided by sales staff regarding dumpster size.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising specific team members for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness, courtesy, and ease of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and timely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied

Rated 5 out of 5 stars

Amber was such a huge help with getting me a rental delivered to job site and was able to do that within 24 hours. Thank you so much for making sure we can got our canister in a timely manner. Very th... See more

Company replied

Rated 5 out of 5 stars

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahea... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

152 reviews in the last 12 months

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Rated 5 out of 5 stars

Jeremiah's Customer Service

Jeremiah was great. Easy to work by creating an environment of customer service. Answered questions and anticipated next steps. Thanks!

May 28, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for leaving a 5-star review based on your recent experience with Jeremiah! Reviews like yours mean a lot to us, as our primary focus is making sure our customers receive the best care possible. If you have any questions about your roll-off dumpster, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Great!

Would do it again

May 21, 2026
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Reply from Waste Removal USA

Derrick - thank you for taking the time to leave a 5-star review for our team! We appreciate the opportunity to earn your business, and please reach out to us if you have any questions about your roll-off dumpster. - WRUSA Team

Rated 1 out of 5 stars

I rented a 30 yd dumpster for Tuesday…

I rented a 30 yd dumpster for Tuesday with a pickup the same day. I called on that Tuesday to say that the dumpster was ready for pickup at 3:30 pm after your 8:30 am delivery. I also called on Thursday to remind you to come pick up. Today, a week later, the dumpster has still not been picked up. You have caused a considerable problem in my driveway, especially on a holiday weekend with guests.

May 18, 2026
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Reply from Waste Removal USA

Patti,

Thank you for bringing this to our attention. We sincerely apologize for the delay in removing your dumpster and understand the disruption this caused.

During a high-volume holiday week, we fell short of the service standards we strive to provide, and we take full responsibility for that. As soon as we became aware of the issue, we worked to get this resolved quickly. Your pickup has been scheduled for today.

We appreciate your patience and the opportunity to correct the issue. Feedback like this helps us improve our communication and service moving forward.

If you would like to discuss this further, please contact our office at 844-762-8449.

Rated 5 out of 5 stars

Excellent Experience

Excellent Experience! Travis in Customer Service was thorough, polite, and patient with all my questions. Drop off and pick up were exactly on time. A few limbs were knocked off the tree above where the container was, and the pick-up driver even picked those up to clean out my drive-way. I have zero complaints about anything. Will definitely recommend!

May 10, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a wonderful 5-star review based on your recent experience with Travis! Our company's focus is on providing unbeatable customer service, and we are happy to hear that you felt completely satisfied with your rental. We truly appreciate you recommending our services to others, and please know that we are here if you need another dumpster. We are grateful for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

We have some very good conversations

We have some very good conversations. Best service 👍👍👍

May 21, 2026
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Reply from Waste Removal USA

Hi! Thank you for your amazing 5-star review of our dumpster rental services! We always strive to be the very best, so reviews like yours mean the world to our team. Please do not hesitate to reach out if you have questions or need anything at all. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

First time I use the company and the…

First time I use the company and the person who help me was super nice and Helpful explaining very good .

May 20, 2026
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Reply from Waste Removal USA

Hi! Thank you for your fantastic, 5-star review of our dumpster rental services! We are so glad to hear that we were able to help. If you have any concerns or questions, please do not wait to contact us, and we will be more than happy to help you. - WRUSA Team

Rated 4 out of 5 stars

Helpful service

May 20, 2026
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Reply from Waste Removal USA

Hi! Thank you for your great review of our dumpster rental services. Please do not hesitate to reach out if you need anything at all, and we truly appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Travis Brown was great

Travis Brown was great! He was knowledgeable and helpful.

May 20, 2026
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Reply from Waste Removal USA

Hi! We appreciate you taking the time to leave a fantastic 5-star review based on your recent experience with Travis! We are so glad that we were able to help you find the right dumpster rental for your specific needs. If you need anything else, please do not hesitate to reach out to Travis or one of our team members, and we will happily assist you. - WRUSA Team

Rated 5 out of 5 stars

Heather was efficent in getting me a…

Heather was efficent in getting me a dumpster on such short notice

May 13, 2026
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Reply from Waste Removal USA

Jimmy - thank you for taking the time to leave a 5-star review based on your recent experience with Heather! We are so glad that we were able to help on short notice. If you have questions or need anything at all, please do not wait to contact Heather or one of our team members, and we will be more than happy to help! - WRUSA Team

Rated 5 out of 5 stars

Had a great experience with Waste…

Had a great experience with Waste Removal USA. Excellent customer service. Delivery and pickup of a container I rented was on time, with no issues. Highly recommend the company.

May 13, 2026
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Reply from Waste Removal USA

Hi, Scott - thank you for leaving a 5-star review for our team! Reviews like yours mean a lot to us, as we strive to provide the very best customer service in the roll-off dumpster industry. We truly appreciate your recommendation of our services, and if you need anything at all, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Waste Removal worked with me on putting…

Waste Removal worked with me on putting the dumpster exactly where I needed it. Great people to work with.

May 4, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for your incredible, 5-star review! We are so glad to know that you loved your dumpster rental service with our team. If you need anything at all or have any questions, please know that one of our team members is just a phone call away, ready to assist you. - WRUSA Team

Rated 5 out of 5 stars

Waste removal was very professional…

Waste removal was very professional from the time that I made a reservation to delivery and pick up . I would highly recommend there service!!

May 12, 2026
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Reply from Waste Removal USA

William - thank you for your excellent review of our dumpster rental services! We are so glad to know that you loved your experience with Waste Removal USA from beginning to end, and we greatly appreciate your recommendation. If you need anything at all, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Travis did a great job

Travis did a great job. Easy to work with and he made sure everything was clear.

May 18, 2026
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Reply from Waste Removal USA

Randall - thank you for taking the time to leave a fantastic review based on your recent interaction with Travis! We are so glad that you had an easy dumpster rental experience with our team at Waste Removal USA and that everything was explained clearly. Please do not hesitate to reach out if you have questions, and we are truly grateful for the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Good customer service and promptly…

Good customer service and promptly delivered container

May 14, 2026
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Reply from Waste Removal USA

Jimmie - thank you so much for your 5-star review of our dumpster rental services! We are so glad to know that we were able to provide the level of service you deserve. If you have any questions or need anything at all, please do not hesitate to reach out, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Great company

Great company. No issues with delivery or pickup.

April 29, 2026
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Reply from Waste Removal USA

Antwan - thank you for taking the time to leave a 5-star review for our team! We are so glad that you had a seamless dumpster rental experience with Waste Removal USA. If you need anything at all, please do not hesitate to contact us, and we will be more than happy to assist you. - WRUSA Team

Rated 5 out of 5 stars

Had a great experience getting the…

Had a great experience getting the right dumpster for my project.

May 12, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad to know that you had a great dumpster rental experience with Waste Removal USA. If you have additional questions or need any assistance, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Easy to work with Team and get…

Easy to work with Team and get dumpsters scheduled for delivery.

May 11, 2026
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Reply from Waste Removal USA

Jesse - thank you so much for your amazing, 5-star review! We are so glad that you felt our team was easy to work with and that scheduling was a breeze. If you need anything at all, please know that one of our team members is just a phone call away. - WRUSA Team

Rated 5 out of 5 stars

Easy and honest

May 4, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review for our team! We are so glad to hear that you felt our service was easy and honest, and we appreciate the opportunity to earn your business. If you have any questions or concerns about your dumpster rental, please do not hesitate to reach out to us, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Customer service is awesome

Customer service is awesome! They take care of me every time I need them. Thank you Garrett and Alex!

May 1, 2026
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Reply from Waste Removal USA

Chris - thank you so much for your 5-star review! Reviews like yours mean a lot to us as we strive to provide the absolute best customer service in the roll-off rental industry. If you need anything at all, please do not hesitate to reach out to Garrett or Alex. We truly appreciate your partnership. - WRUSA Team

Rated 5 out of 5 stars

Very easy to work with over the phone …

Very easy to work with over the phone very helpful

May 7, 2026
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Reply from Waste Removal USA

Timothy - thank you for leaving a 5-star review for our team! We are so glad that you felt helped and that we were able to provide what you needed. We appreciate the opportunity to earn your business, and please reach out if you have questions or need assistance with your dumpster rental. We are always standing by to help. - WRUSA Team

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