Waste Removal USAReviews 

1,217
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, appreciating the personalized and understanding approach from representatives. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, especially with prompt delivery and pickup. However, some customers also noted issues with delivery scheduling, with dumpsters arriving late or not being picked up as expected. A few other people also felt that pricing could be misleading due to surcharges for extra weight or incorrect information provided by sales staff regarding dumpster size.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising specific team members for their... See more

Service

Consumers find service to be positive, with many reviewers highlighting the promptness, courtesy, and ease of... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and timely... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding the pricing fair, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

For starters they probably have some of the most competitive prices around and Amber is simply the greatest all around (congrats on promotion) Mr. Jackson is the male version of Amber he's easy to wor... See more

Company replied

Rated 5 out of 5 stars

Waste Removal USA is redefining this industry. The level of care that their account executives take to ensure a smooth process is amazing. Currently working on a home remodel I had the pleasure of w... See more

Company replied

Rated 5 out of 5 stars

Amber was such a huge help with getting me a rental delivered to job site and was able to do that within 24 hours. Thank you so much for making sure we can got our canister in a timely manner. Very th... See more

Company replied

Rated 5 out of 5 stars

The office management was courteous and it was easy to schedule a dumpster when needed. Delivery was on time and pick-up also on stated day. It would help if the truck driver would actually call ahea... See more

Company replied


Company details

  1. Waste Management Service
  2. Construction Equipment Supplier
  3. Equipment Supplier

About Waste Removal USA

Written by the company


At Waste Removal USA our focus is you. We feel that by doing this you can focus on receiving the best customer service possible. This model has allowed us to rent thousands of dumpsters and roll-off containers to happy customers just like you. We can have your dumpster delivered and picked up on your schedule so you can finish your project on time. Why chance something with the rest when you can deal with the best!

Dumpster Types

Residential
Construction
Yard Waste
Concrete
Roofing

Waste Removal USA offers roll-off dumpsters that make any residential & commercial renovation, cleaning, and demolition jobs easy. We make it fast and simple to rent a roll-off dumpster for your home or business for any size project. Dumpsters can be delivered the same or the next day if needed. Waste Removal USA offers service in many parts of the United States, so make sure to check our local service areas.

Dumpster Sizes

10 Yard
15 Yard
20 Yard
30 Yard
40 Yard

When you call one of our specialists, they will take the time to listen to your needs and help guide you to the right container for your job. Our goal is to ensure a pleasant experience from beginning to end. As a result, we also have longer rental periods so you do not have to rush to get your project completed. Many of our weekend warriors choose us to provide a dumpster for their project and they feel more comfortable knowing that we are putting them first.

Some common jobs for dumpster rentals include, but are not limited to, basement/garage cleanup, tree debris, driveway replacement, roof replacement, flooring replacement, pool building, fencing, retaining walls, home renovations, and new construction.

Regardless of how small or large your project is, we are here to help. We have multiple dumpster sizes available to rent. Give us a call or get a quote online today – our team of customer service specialists are standing by to serve you!

Waste Removal USA

Written by the company

Customer-First Dumpster Rentals
We provide temporary dumpster rentals across the United States for commercial and residential waste removal projects. Our team delivers roll-off dumpsters the same day and the next day for construction clean up, home clutter clean up, and other types of trash removal projects. We offer dumpster rentals in a variety of sizes to fit your specific needs. Whether you need a large dumpster to keep your construction site clean or you just need a small dumpster rental for spring cleaning, we've got you covered. When you rent a dumpster from Waste Removal USA, you get professional service, fast delivery, and the most affordable rental rates on the market.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,217)

152 reviews in the last 12 months

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Rated 2 out of 5 stars

Company did not timely remove its dumpster!

This company left their dumpster on my property for an entire extra week. When I called to insist they come get it, they agreed to give me a $50 refund but they never did. Then they actually charged me for overage even though I could not control whether passersby placed items in the dumpster after they failed to come get it in a timely manner. When I called to request the promised $50 refund and reversal of the overage (less than $20), they said they would investigate and call back but never did and never provided the refund.

November 29, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi Kim! We appreciate your candid feedback and thank you so much for taking a few minutes to speak with Ben today to get this resolved.

Once we verified everything with the other phone number you had used, we are now issuing the refund, and a check will be in the main to compensate you for the inconvenience as discussed previously.

Thank you for the opportunity to earn your business and please feel free to reach out with anything further. - WRUSA Team

Rated 1 out of 5 stars

BEWARE

BEWARE! DO NO USE THIS COMPANY! THEY ARE A 3RD PARTY. The call around and negotiate rates with the locals that don't have the resources to market. They take there price and mark it up. You are better off just googling for the area that you are in. When you get a Quote they have reduced the weight that you can load in it to get you a price knowing that you cant utilize the entire size of the container to get the business. Later to find out you have been charged extra for over the weight! without authorizing with you first. This has happen twice on different projects with Aubrey Wall with no accountability from him or management.

January 1, 2026
Unprompted review
Waste Removal USA logo

Reply from Waste Removal USA

Koran,

Thank you for taking the time to share your feedback and for speaking with Garrett today so we could address this promptly.

After reviewing the Pensacola order and your account history, we confirmed the details and have issued the refund. You should see it reflected in your account within 5–7 business days.

We appreciate your patience while this was resolved and the opportunity to make things right. We value your business and look forward to supporting your future needs in the Gainesville and Ocala areas. Please don’t hesitate to reach out if there’s anything else we can help with.

Update:

Hey Koran,

We’re glad we were able to assist with your Gainesville location and appreciate the opportunity to work with you again!

We look forward to continuing to support your team and helping with the upcoming Ocala project as well.

- WRUSA Team

Rated 5 out of 5 stars

Ricardo was great

Ricardo was great. He listened to my story and then proceeded to help me understand what I needed. It was easy and done in a timely manner. Thank you Ricardo.

January 23, 2026
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Reply from Waste Removal USA

Hi, Jim - thank you for taking the time to leave a wonderful, 5-star review based on your recent interaction with Ricardo! We are so glad to hear that we were able to help you find the right dumpser for the job. If you have any questions or need further assistance, please do not hesitate to reach out to Ricardo or one of our team members, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

friendly fast service

Heather was very friendly and informative , pleasure to talk to and thorough at explaining the restrictions . All that with no snarky attitude!

January 29, 2026
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Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review based on your recent experience with Heather! We are so glad to know that you felt fully informed throughout the dumpster rental process and that you were satisfied with your customer service from Waste Removal USA. We appreciate the opportunity to earn your business, and please contact us if you require assistance or have any questions. - WRUSA Team

Rated 5 out of 5 stars

Aubrey was great.

Aubrey was great.

January 22, 2026
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Reply from Waste Removal USA

Hi! Thank you for your excellent review based on your recent experience with Aubrey! We appreciate the opportunity to earn your business, and please do not hesitate to reach out if you have any questions regarding your roll-off dumpster. - WRUSA Team

Rated 5 out of 5 stars

Easy-Peasy

Booking, delivery, and pickup was super easy! I got an 11 yard residential dumpster for a rental property. The representative was very helpful in determining the best size for my needs, and worked with my schedule.
I am very satisfied, recommend them, and will use them again!

January 13, 2026
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Reply from Waste Removal USA

Hi, Susan - we appreciate you taking the time to leave a wonderful, 5-star review based on your recent dumpster rental experience with us! We are so glad to know that you felt the process was easy and that we were able to help you find the right size for the job. Thank you for recommending our services to others. If you need assistance or have any questions, please do not hesitate to reach out, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

Outstanding Service from Aubrey at Waste Removal USA!

Aubrey has been reaching out to us for quite some time, and although we didn’t have an immediate need, he always remained professional and courteous. When the time finally came that our office needed a dumpster, he was the first person I thought of—and I’m so glad I reached out to him.
I have little to no experience with dumpsters, but Aubrey patiently answered all of my questions and walked me through the entire process with ease. He was extremely knowledgeable, responsive, and genuinely helpful. His customer service made the decision simple, and I felt confident moving forward because of how well he explained everything.
If you’re looking for someone who is reliable, informative, and truly cares about helping their customers, I highly recommend Aubrey at Waste Removal USA.

January 14, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Holly -

Thank you so much for taking the time to leave an excellent review based on your recent experience with Aubrey. We truly appreciate your feedback and kind words.

We’re glad to hear that Aubrey was able to answer your questions clearly and provide helpful support throughout the process. Providing responsive, professional service is something we strive for, and it’s great to know your experience reflected that. Thank you for choosing Waste Removal USA, and we look forward to working with you again in the future.

- WRUSA Team

Rated 5 out of 5 stars

Good

Good, decent price and reliable service. That's all I can ask for in a business.

P.S. Friendly staff

January 7, 2026
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review! We are so glad that you loved the dumpster rental service you received from our team. If you need anything at all, please do not hesitate to reach out. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

Wonderful Service!

Wonderful Service!
Determining the size dumpster we needed, as well as setting up the delivery, went very smoothly. The actual delivery went flawlessly, with the delivery man being both careful and exact in where the dumpster was placed. It helped make our entire job easier! Thank you for your service!

January 6, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi, Susan - thank you for taking the time to leave a fantastic, 5-star review! We are so glad to know that you loved your dumpster rental service with Waste Removal USA. If you have questions or require any assistance at all, please know that one of our team members is just a phone call away. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

My first experience renting a dumpster.

Quick and fast response, I told the company what it would be used for (household Junk items and Furniture) and they got me scheduled fight away to drop off the 15 yard dumpster on 1/16.

January 9, 2026
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a wonderful, 5-star review for our team! We are so glad to learn that you loved your dumpster rental experience with Waste Removal USA. If you need assistance or have any additional questions, please do not hesitate to reach out. We appreciate the opportunity to earn your business. - WRUSA Team

Rated 5 out of 5 stars

We received good service.

December 30, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you so much for your 5-star review! We are so glad to know that you enjoyed your dumpster rental service with Waste Removal USA. If you require assistance or have any questions at all, please do not hesitate to contact us, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Mason was my sales rep and he was…

Mason was my sales rep and he was professional, friendly, helpful and patient. I appreciate his level of customer service provided and would recommend enthusiastically.

December 29, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave an excellent, 5-star review based on your recent experience with Mason! Reviews like yours mean a lot to our team, as we have built our company on providing the most exceptional customer service in the roll-off dumpster space. We truly appreciate the opportunity to earn your business and for your recommendation. Please do not hesitate to contact Mason if you have any questions at all. - WRUSA Team

Rated 5 out of 5 stars

Satisfied customer

Service was quick and employees courteous. Dumpster was delivered within 2 hour of placing the order

December 19, 2025
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Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your recent experience with Waste Removal USA! We are so glad to know that you felt completely satisfied with your dumpster rental service. If you have questions or need anything at all, please do not hesitate to reach out, and we will be more than happy to help. - WRUSA Team

Rated 5 out of 5 stars

Satisfactory experiene with this company

The trash bin was delivered on the morning of the day expected just where we had asked. It was also picked up in a timely fashion. There was a small amount of trash still in the bin when it was delivered however.

December 16, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for taking the time to leave a 5-star review based on your recent experience with our team! We are so glad to know that you felt completely satisfied with the delivery, placement, and pick up of your dumpster. We appreciate the opportunity to earn your business, and please contact us if you need anything at all. - WRUSA Team

Rated 5 out of 5 stars

Aubrey was very helpful from the canton…

Aubrey was very helpful from the canton ga office.

December 11, 2025
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Reply from Waste Removal USA

Hi, Greg - thank you for leaving a 5-star review based on your recent experience with Aubrey! We appreciate the opportunity to earn your business, and please reach out if you have questions or need any assistance. - WRUSA Team

Rated 5 out of 5 stars

Best I have used

Best I have used. Affordable and very prompt

April 29, 2025
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Reply from Waste Removal USA

Hi! Thank you for your fantastic, 5-star review of our dumpster rental services! We are so glad that you loved your service with Waste Removal USA. If you have any questions or need anything at all, please do not hesitate to contact us, and we will be more than happy to help you. - WRUSA Team

Rated 5 out of 5 stars

My first dumpster rental experience

This was my first experience renting a dumpster. I needed it in Liberty, SC. The process was very easy and delivery was quick. The sales person was very nice and knowledgeable. I called for the dumpster the Tuesday before Thanksgiving after 5pm and it was on site Wednesday. The rental period offered was more than enough time and pickup was prompt when I called. If I ever need a dumpster again, I won't hesitate to call Waste Removal USA.

November 25, 2025
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Reply from Waste Removal USA

Hi! Thank you so much for taking the time to leave a wonderful, 5-star review based on your recent dumpster rental experience with our team! We are so glad to know that you felt completely satisfied with your service from delivery to pickup. We appreciate the opportunity to earn your business, and we look forward to serving you again in the future. - WRUSA Team

Rated 5 out of 5 stars

Great experience!!!

Amber M was extremely courteous and helpful with setting up delivery and pickup of our dumpster!!

November 3, 2025
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Reply from Waste Removal USA

Hi, John - thank you for taking the time to leave a wonderful, 5-star review based on your recent experience with Amber! We are so glad to know that you had all your questions answered and that we were able to help you get the perfect dumpster for the job. If you need anything at all, please know that Amber or one of our team members is standing by, ready to help when you need us. - WRUSA Team

Rated 5 out of 5 stars

Aubrey was very knowledgeable and…

Aubrey was very knowledgeable and helpful. He actually cared about getting our dumpster arranged. I called 2 other companies before calling Waste Removal USA and was given no help. It was as if they couldn’t be bothered. Will definitely recommend your company to others.

December 2, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Manuel - thank you for taking the time to leave a fantastic, 5-star review based on your recent experience with Aubrey! We have built our company on providing unmatched customer service, so we are so glad to know that you felt cared for and helped throughout the dumpster rental process. We truly appreciate your recommendation, and if you need anything at all, please do not hesitate to contact Aubrey. Thank you again for the opportunity to earn your business. - WRUSA Team

Rated 4 out of 5 stars

Delivery

Brought it right on time. No problems with delivery.

November 17, 2025
Waste Removal USA logo

Reply from Waste Removal USA

Hi! Thank you for your positive review of our dumpster rental services. Please contact us if you require any assistance at all. We appreciate the opportunity to earn your business. - WRUSA Team

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