Watamuoutdoors Reviews 

52
TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I want happy with the quality of the hoody. I'd ordered hoodies previously and they were much thicker material. I emailed in and didn't get a repsonse. So not very happy with the experience as someone... See more

Rated 5 out of 5 stars

I recently bought shirts and a jacket from Watamu Outdoors, and I couldn’t be happier with the products. The quality is excellent—durable fabrics, comfortable fit, and attention to detail that reall... See more

Rated 5 out of 5 stars

I ordered a shirt that was out of stock. Was contacted telephonically on Thursday ,and given options . Order confirmed. In less than 20 hours my order was delivered. Great customer experience, 😃... See more

Rated 5 out of 5 stars

Really easy and efficient process from ordering to paying and having my order delivered. Great quality products at very reasonable prices. Service was outstanding!

Company details

  1. Men's Clothing Store

Written by the company

At Watamu Outdoord we are passionate about delivering high-quality fishing apparel and casual clothing designed for comfort, durability, and style. Whether you're out on the water chasing the perfect catch or enjoying a laid-back day onshore, our gear ensures you stay protected and comfortable. Built for anglers and outdoor enthusiasts, our clothing combines performance-driven features with modern designs, making it the perfect choice for both serious fishermen and everyday wear.


Contact info

4.1

Great

TrustScore 4 out of 5

52 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.1

All reviews

(52)

26 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor service

All the long sleeve shirts are to big. I sent an email on 29 November requesting an exchange as the website says "free and easy returns". To date no feedback received. I phoned today and was told i have to courier the items back at my expense and pay to have it sent back to me. So much for "Free and Easy Exchange". First and definitely my last purchase.

December 2, 2025
Rated 5 out of 5 stars

Long shirts

Got my order within 1 day, excellent service.
Quality of shirts are very good, and really comfortable and light. Would definitely recommend.

September 10, 2025
Rated 5 out of 5 stars

Trouser order

Ordered two sets of trousers and was quite nervous ordering clothing without ever seeing the items.

Delivered promptly, excellent quality and good alue for money. I am ordering more.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Best Trousers

Wow, what a brand. We are next to the water 24/7. The pants or trousers as they call it is amazing. By far the best in the business. Kind regards, Papgooi Of Niks

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

If there was a 0 out of 10 they will be…

If there was a 0 out of 10 they will be getting it from me. Placed an order on Monday by Wednesday nothing was shipped. I had to call to find out that item ordered was out of stock, and changed my order. Was told delivery would take place by Friday. Nothing. Saturday morning when I enquired my order was shipped off to another address and pin phone number who it was delivered to was different. Then they came back and told me that I need to sort this out with the courier. I was then told that the order will arrive the following Wednesday after Father's Day. Rather buy Penn or Kway where you are assured that you will get your products delivered in time. Zero customer service exists from this "company".

June 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent fishing pants

Excellent fishing pants, thank you. Please stop sending me requests for reviews now, it’s the second time I have completed one for the same delivery. Thank you

April 8, 2025

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