Hi , I recently got in touch with Watch Collecting , I was assigned to Marcus Von Sydow , I am a small watch collector , and I wanted to reduce my collection . Max was extremely helpful , and helpe... See more
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Review summary
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What people talk about most
Based on these reviews
Mark was very helpful and super professional from start to finish. He arranged photography of my watch at their offices in London, and made sure I was kept informed throughout the process of when the... See more
The Watch Collecting team were totally awesome in helping my find and win my watch. I have been looking for specific watch for a while. When it arrived on their platform they advised me and thankfully... See more
Seamless experience buying and selling with Watch Collecting. Mark Fell was very knowledgeable and provided excellent support throughout. I received a better price for my watch than I expected. I used... See more
Company details
About Watch Collecting
Written by the company
WHAT IS WATCH COLLECTING?
Watch Collecting is a global online auction platform devoted to prestige and luxury watches of all eras.
We are open for bids 24/7 with new auctions going live every day.
We have rapidly become a global leader in the market and continue breaking records around the world!
Our platform may be 100% online but behind the scenes we are a passionate team of enthusiasts who work around the clock to get your watch in front of the most eyes.
ARE YOU A BUYER?
Our platform has been trusted by thousands of buyers from around the world to find them their next watch.
Bidders can view in-depth images of each auction and can read our detailed descriptions outlining the exact condition of the watch. We charge a 10% + VAT buyer's premium (minimum of £500 below a winning bid of £5,000) to a successful auction winner.
REGISTER TO BID
ARE YOU A SELLER?
List for FREE.
Sell for FREE.
Hassle FREE.
We don't charge anything to sell with us and you receive 100% of the winning bid.
Speak to one of our consignment specialists today to discuss how we can help you get the most money for your watch.
SELL WITH US
Watch Collecting is a global online auction platform devoted to prestige and luxury watches of all eras.
We are open for bids 24/7 with new auctions going live every day.
We have rapidly become a global leader in the market and continue breaking records around the world!
Our platform may be 100% online but behind the scenes we are a passionate team of enthusiasts who work around the clock to get your watch in front of the most eyes.
ARE YOU A BUYER?
Our platform has been trusted by thousands of buyers from around the world to find them their next watch.
Bidders can view in-depth images of each auction and can read our detailed descriptions outlining the exact condition of the watch. We charge a 10% + VAT buyer's premium (minimum of £500 below a winning bid of £5,000) to a successful auction winner.
ARE YOU A SELLER?
List for FREE.
Sell for FREE.
Hassle FREE.
We don't charge anything to sell with us and you receive 100% of the winning bid.
Speak to one of our consignment specialists today to discuss how we can help you get the most money for your watch.
Contact info
London, United Kingdom
- info@watchcollecting.com
- watchcollecting.com
4.5
Excellent
395 reviews
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service by Watch Collecting
Great service from beginning to end. Nothing was too much trouble and responses professional and thoughtful. Jamie Edmonston was readily available to ensure complete satisfaction and went above and beyond.
April 15, 2026
Unprompted review
Reply from Watch Collecting
Hi Lee,
Thank you for sharing your fantastic experience with us! We are thrilled to hear that Jamie went above and beyond to ensure your complete satisfaction, and we will certainly pass your kind words on to him.
The Watch Collecting Team
Mark was fantastic
Mark was fantastic. I highly recommend the managed process and undoubtedly will use watch collecting and the managed service again.
April 8, 2026
Unprompted review
Reply from Watch Collecting
Hi there,
Thank you for the fantastic recommendation and for choosing our Managed Service! We are thrilled that Mark provided such a great experience, and we eagerly look forward to assisting you again in the future.
The Watch Collecting Team
Nervous? Me too but I would def. recommend!
I have to admit I was slightly nervous about using WatchCollecting but my fears soon disappeared after speaking with Fleur. The managed service made a huge difference and the sale price was higher than expected! Thinking of selling a watch? Use watchcollecting.com
April 1, 2026
Reply from Watch Collecting
Hello Andrew,
Thank you so much for the glowing recommendation and for trusting Watch Collecting! We are delighted that Fleur helped put your mind at ease and that our Managed Service delivered a fantastic result for you!
The Watch Collecting Team
Knowledgable & friendly service
I was very happy with the knowledgeable and friendly service from Marcus and the CW team, who successfully sold my somewhat niche watch for a good price. I’d highly recommend the managed service option which took away much of the hassle from a seller’s perspective and I’d certainly use them again.
March 30, 2026
Unprompted review
Reply from Watch Collecting
Hello John,
Thank you for trusting our Managed Service and for your wonderful recommendation! We are thrilled that Marcus and the team provided a hassle free, successful sale for your watch, and we look forward to working with you again in the future.
The Watch Collecting Team
Perfect service & seamless from auction to sale
I had a great experience with Watch Collecting. Marcus took all of the stress away with managing the auction, sale and delivery of the watch. I would highly recommend!
March 24, 2026
Unprompted review
Reply from Watch Collecting
Hi Charlotte,
Thank you for choosing Watch Collecting! We are thrilled to hear that you had a great experience and that Marcus provided a stress free experience from the auction all the way through to delivery. We will be sure to share your kind words with him.
The Watch Collecting Team
I never received the watch I bought and I lost 19’000. - GBP
I bought a Rolex Daytona on watchcollecting.
Lot:#80517 for the sum of 18,000 GBP six months ago and to this day I still have not received the watch. No one knows where the watch is, lost package? Stolen watch? Scam?
Despite the excellent contact I had with the watchcollecting customer service, their response is that they are unable to conduct the investigations to find the watch.
My observation is simple, I lost 19,000 GBP in this matter.
March 31, 2026
Unprompted review
Reply from Watch Collecting
Hello Cyril,
Thank you for your review and the kind words regarding our customer service team. We are incredibly sorry that your watch remains missing and completely understand your deep frustration over this situation.
To clarify, while we offer managed shipping, you opted to arrange the courier independently. We securely packed the watch and your courier successfully scanned it upon collection from us. Unfortunately, tracking indicates that FedEx subsequently misplaced the package.
As this was arranged by yourself directly with FedEx, they will only discuss the investigation with you as the account holder. Despite our repeated attempts to intervene and trace the item on your behalf, FedEx has restricted our access to the case.
We sincerely hope FedEx resolves your claim quickly, and we remain fully available to provide any documentation or proof of collection you need to support your case with them.
The Watch Collecting Team
Just got a watch and everything went…
Just got a watch and everything went well. I had to deal with Fleur from the watch collecting team and she was very helpful, quick with answering and dealing with the after sale.
Definitely a good experience
March 19, 2026
Reply from Watch Collecting
Hello Marc,
Thank you for the wonderful review and for choosing Watch Collecting! We are so glad your purchase went smoothly, and we will certainly pass your kind compliments regarding the quick and helpful service directly on to Fleur.
The Watch Collecting Team
Sale of Rolex
From the outset, the service provided was of the highest quality with excellent communications and guidance. The feedback and attention to detail is exemplary.
March 18, 2026
Unprompted review
Reply from Watch Collecting
Hi Perry,
Thank you for your feedback! We take great pride in offering exemplary guidance from day one, and we are so glad you felt well supported throughout the sale of your watch.
The Watch Collecting Team
Watch arrived completely broken and…
Watch arrived completely broken and watch collecting have avoided and refused any accountability. They also admit they provide no checks on authenticity and even if the watch is working. Have been a nightmare to deal with. Not sure why you’d risk buying from them.
March 11, 2026
Unprompted review
Reply from Watch Collecting
Hello Marcus. Thank you for your review.
We want to address the inaccuracies in your statement to provide a clear and factual picture of this transaction.
As stated in our terms and on all listings, any watch presented without an in-date service warranty or receipt is expected to require a service. Your purchase was a 1960s watch-only item, meaning a routine service was always to be expected.
You also claim the watch arrived broken and that we have refused accountability. However, we have been in continuous communication with you and have provided clear video evidence showing the watch functioning properly at the exact moment it was securely packed for dispatch.
Since you opted for shipping, transit insurance was applied to protect against damage en route. We guided you through opening a damage claim with our shipping partner, which you successfully initiated and as of the time of this review, is currently being processed.
The Watch Collecting Team
Another great experience with the Watch…
Another great experience with the Watch Collecting team.
March 12, 2026
Unprompted review
Reply from Watch Collecting
Hello,
Thank you for returning to Watch Collecting and for sharing such positive feedback! We truly appreciate your continued support and look forward to assisting you again in the future.
The Watch Collecting Team
Delighted with my sale
From my very first approach, Mark explained each step of the Managed Service and assured me that there would be interest in my Rolex. He knew the market very well and the watch was beautifully presented on the website. I was delighted with the sale price achieved and the money was transferred promptly and without issue.
February 3, 2026
Unprompted review
Reply from Watch Collecting
Hi Nichola,
Thank you so much for your review! We are thrilled that you were happy with the service and final price, and we will be sure to pass your kind words directly on to Mark.
The Watch Collecting Team
Both seller et buyer at Watch Collecting
Hugo was really helpful throughout the sell-side process. The outcome was better than anticipated. I have now been both a seller and a buyer with Watch Collecting, and hopefully many more transactions lie ahead.
February 23, 2026
Unprompted review
Reply from Watch Collecting
Hi there,
Thank you for your continued trust in Watch Collecting as both a buyer and a seller! We are thrilled Hugo helped you achieve such a great result, and we look forward to many more successful transactions together.
The Watch Collecting Team
Reply from Watch Collecting
Hi Tony,
Thank you for your continued loyalty and for returning to us for another purchase! We're delighted to hear that you experienced another efficient and seamless process with us.
The Watch Collecting Team
fantastic experience selling my watch…
fantastic experience selling my watch through watchCollecting - faultless from beginning to end
February 25, 2026
Reply from Watch Collecting
Hi Peter,
Thank you for the fantastic review and for choosing Watch Collecting to sell your timepiece! We are thrilled to hear that our team provided a great experience from start to finish for you.
The Watch Collecting Team
Great
Great, friendly service, honest advice about market value and easy process.
January 29, 2026
Unprompted review
Awesome watch at a great price with…
Awesome watch at a great price with excellent service to boot! Highly recommended!
February 2, 2026
Unprompted review
The auction itself was fine
The auction itself was fine, very clear and once it had finished I did get a bit worried that it would be a hassle. The seller email didn’t work and after a little panic I spoke to the guys at Watch collecting and they put me at ease and the rest was seamless. We also had a great chat about the whole process that has made it very likely I will buy more watches.
February 1, 2026
Unprompted review
Hi Watch Collecting .
Hi , I recently got in touch with Watch Collecting , I was assigned to Marcus Von Sydow , I am a small watch collector , and I wanted to reduce my collection .
Max was extremely helpful , and helped and arranged everything on my behalf with the information I had provided .
Highly recommended them , and thank you Max for all your assistance and guidance . Thanks Faheem .
February 2, 2026
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