The order was quickly fulfilled and despatched. I was surprised how fast it was delivered, and the tracking service was great. The watch is very easy to read, comfortable to wear, and most enjoyable f... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The watch I wanted at an amazing price. If Auspost hadn’t have stuffed up the delivery it would have been a flawless purchase - no reflection on Watch Direct’s service! Loving my Turtle!
I was really impressed with Watch Direct Australia - they have a great selection of watches to choose from and they are competitive on their prices. I bought a beautiful Citizen Attesa Satellite Wave... See more
I visited the showroom. Everyone was amazing. I chose 10 watches to look at and chose 2 as gifts for my partner. Whilst I waited, they took links out of each strap based upon a photo I showed them... See more
Company details
- Watch Store
- also in
- Clothing Store
Contact info
Sydney, Australia
- 1300725644
- support@watchdirect.com.au
- watchdirect.com.au
4.5
Excellent
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Watch is great service was easy and…
Watch is great service was easy and delivered promptly what more could you ask for thank you
February 1, 2021
Product was despatched and received…
Product was despatched and received very quickly - thank you.
January 4, 2021
Will shop here again.
Awesome. Next day delivery in Sydney in mid December rush.
Watch was on sale and my son loves it.
The G-Shock watch box was not all wrapped in plastic but was definitely brand new. Also looks 100% genuine and not a knock off so all good.
January 3, 2021
Fabulous service and such a perfect…
Fabulous service and such a perfect speedy delivery —- very happy. Beautiful watch — I love all Anna Klein watch designs. Thank you.
January 1, 2021
Super fast delivery
Super fast delivery, easy to navigate website with good descriptions and photos. Watch is as promised. Very happy.
December 3, 2020
Best prices by far...
Best prices by far. Australia Post is useless but Andrew got on to them straight away.
December 1, 2020
Great value
Needed the watch delivered to my father in law at an aged care facility. It was delivered on time despite my ordering it late. He loves it, the price was very reasonable, will use them again.
December 1, 2020
beware the warranty
I bought an Indiglo Timex watch in 2019. Worked fine for 13 months when the watch erratically stopped telling the time . A jeweler checked that the battery was fine. One month out of warranty and Watch Direct refused to look at it.
November 23, 2020
Unprompted review
Ordered a new Seiko from Watch Direct…
Ordered a new Seiko from Watch Direct because they had stock and were a great price. Aus Post took a while to deliver, but that is normal due to Covid.
November 7, 2020
Great service great products.
November 2, 2020
Great service on a great watch.
Great service on a great watch, prompt delivery and well packaged, will definately use Watch direct again.
November 2, 2020
I am very happy and satisfied with the…
I am very happy and satisfied with the product and service from watch direct.
Thanks a lot.
November 2, 2020
The service is very accurate
October 2, 2020
Unprompted review
Excellent website which is easy to use
Excellent website which is easy to navigate with lots of good watches to choose from. Delivery was received in just a few days after ordering.
October 2, 2020
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.