The order was quickly fulfilled and despatched. I was surprised how fast it was delivered, and the tracking service was great. The watch is very easy to read, comfortable to wear, and most enjoyable f... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The watch I wanted at an amazing price. If Auspost hadn’t have stuffed up the delivery it would have been a flawless purchase - no reflection on Watch Direct’s service! Loving my Turtle!
I was really impressed with Watch Direct Australia - they have a great selection of watches to choose from and they are competitive on their prices. I bought a beautiful Citizen Attesa Satellite Wave... See more
I visited the showroom. Everyone was amazing. I chose 10 watches to look at and chose 2 as gifts for my partner. Whilst I waited, they took links out of each strap based upon a photo I showed them... See more
Company details
- Watch Store
- also in
- Clothing Store
Contact info
Sydney, Australia
- 1300725644
- support@watchdirect.com.au
- watchdirect.com.au
4.5
Excellent
249 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 77% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Definitely the lowest price
Definitely the lowest price, quick postage and excellent correspondence. Easy to shop website and all the great brands. Would highly recommend and would definitely shop here again.
November 24, 2023
This was a great and seamless…
This was a great and seamless experience, from choice, purchase delivery and followup.
Impressive
November 24, 2023
Bought on line from Auckland and…
Bought on line from Auckland and followed the tracker from Sydney. 3 days later it arrived and was exactly what the13 year old boy dreamed it would be. He has done well this year, so this was the perfect birthday present.
November 24, 2023
great price
great price, quality watch, arrived via post right on time , good deal all around
November 24, 2023
Efficient service from you guys
Efficient service from you guys. Aussie Post has some explaining to do as I was not at home when it was delivered...my watch was left at the steps at my front door. 😶
November 24, 2023
Wonderful Company to deal with
The website was easy to navigate and delivery arrived earlier than expected. Customer Service team was very helpful in rectifying a small error on my part with my order.
November 24, 2023
Received product quickly.
October 27, 2023
All was satisfactory
All was satisfactory. Good watch at a discounted price delivered on time.
October 26, 2023
Great service and communication…
Great service and communication together with great packaging and quick dispatch.
October 26, 2023
Practical elegance
A beautiful piece that is elegant and practical. I have a larger wrist and still have a comfortable amount of room for my watch to fit so even on hot days when my wrist swells a bit more, I can still wear my watch happily .
October 26, 2023
Great customer service
Great customer service. Timely delivery of purchase. Very happy with the overall experience. Will shop here again for sure.
October 27, 2023
Unprompted review
Fast service, Great product
I received my order very swiftly and it was exactly what I ordered
October 25, 2023
Great place to buy a watch
The sales person was very helpful made my purchase to go smooth.
October 12, 2023
Excellent Service
The watch was purchased at a great price. The staff are very friendly and accommodating. Watch Direct were a pleasure to deal with
October 9, 2023
Unprompted review
Watch Direct sent me a scratched watch
Watch Direct sent me a scratched watch. They refused a return and refund. I took matter to VCAT in Victoria. VCAT ruled against Watch Direct. VCAT issued an Order to Watch Direct to refund my money. This must be paid immediately under Victorian law. Watch Direct have not paid this. I am now going through the enforcement of an Order procedures. Watch Direct's 30 day hassle free guarantee is not worth the paper it is written on. Alex the Director of Watch Direct writes sarcastic and ludicrous emails to me and to VCAT. Buyer beware.
October 6, 2023
Unprompted review
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