Watchdistribution.co.uk - Wholesale Watches UK Reviews 25

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

The catalogue is comprehensive and placing orders is simple. The customer care is very good. I’d recommend using Watch Distribution as your wholesale supplier.

Rated 4 out of 5 stars

Beautiful and authentic watches. Very happy with the service. My two issues are that they didn't send my watches 'signed for', so if they get delivered elsewhere by mistake, I'll have a massive heada... See more

Rated 5 out of 5 stars

The customer service I received was excellent, every question asked was answered with a speedy response. I dealt with Linda who just excels in her position and made everything quick and easy. A very... See more

Rated 5 out of 5 stars

Recently, I made an order through watchdistribution.co.uk which was delivered to me within the time frame stated on the website. Unfortunately soon after delivery I encountered an unexpected financial... See more

Company details

  1. Wholesaler

Written by the company

#1 Wholesale Fashion Brand Watches Supplier - B2B Solutions


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

trustworthy

The customer service is good, the prices are good, they are nice and friendly, professional and trustworthy.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

I received my first order of 3 Tissot…

I received my first order of 3 Tissot watches. In the parcel was 2 EMPTY Tissot boxes and no watches at all!!! I am expecting them to blame Royal Mail, either way I want my refund, until this happens I will write a new negative review DAILY

October 10, 2024
Unprompted review
Watchdistribution.co.uk - Wholesale Watches UK logo

Reply from Watchdistribution.co.uk - Wholesale Watches UK

Thank you for sharing your experience! While it’s unfortunate to hear about situations like this, we appreciate the opportunity to make things right.
Our records show that the full order was successfully dispatched, but to ensure customer satisfaction, we immediately prepared and shipped a replacement order at our own cost. The new items were delivered swiftly so that the matter could be resolved as quickly as possible.
Situations like this are rare, and we handle them with the utmost care and urgency. We’re here to help whenever needed!

Best Regards,
WatchDistribution.co.uk Team

Rated 4 out of 5 stars

Beautiful and authentic watches

Beautiful and authentic watches. Very happy with the service. My two issues are that they didn't send my watches 'signed for', so if they get delivered elsewhere by mistake, I'll have a massive headache to deal with. Also, if they don't have something in stock, you don't get a refund back to your bank account, you get store credit. Will definitely buy from them again though.

August 13, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish. Placed a very very large order with them and was kept aware of the process the whole time. Fantastic value watches and all genuine. Can't recommend them enough. Superb!

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Recommend

It’s really good quality product and quick dispatch service I got my product in uk with in15 days

March 14, 2024
Unprompted review
Rated 1 out of 5 stars

Tissot Watches Found to be Counterfeit

Tissot branded watches sold through this company have been found to be counterfeit. Purchased watches were sent to Tissot Head Office in the UK and reports confirm they were fake. Refunds are in the process of being obtained. Watches come via Latvia and Far East and will need careful inspection/verification if you buy from this company. UK traders please be careful !!

March 21, 2024
Unprompted review
Watchdistribution.co.uk - Wholesale Watches UK logo

Reply from Watchdistribution.co.uk - Wholesale Watches UK

We take great care to offer only authentic watches. Verifying the authenticity of your Tissot watch is easy—simply visit the official Tissot website and enter its serial number.
For added peace of mind, we offer free returns for any reason. You have 14 days to decide, making your purchase completely risk-free.
As a platform that connects buyers and suppliers, our customer service team is always here to assist you. If you have any questions or concerns, feel free to reach out to us at sales@watchdistribution.co.uk.

Rated 5 out of 5 stars

Very good service all round

Very good service all round! Linda, Eva and Alice have all been very helpful. Even the couple of small problems I have had, have been sorted out very quickly.
Watches come well packed and in very good order.
The only little negative is the shipping takes a while, so order early.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Support

Recently, I made an order through watchdistribution.co.uk which was delivered to me within the time frame stated on the website. Unfortunately soon after delivery I encountered an unexpected financial crisis, so I decided to return the shipment I had just received and ask for a refund. I reached out to the customer service of watchdistribution.co.uk through email and I was served by Linda who was extremely professional and helpful. She tolerated all my lengthy email messages and addressed all the points I had raised tirelessly one by one. She guided me all the way through the return process as well as the refund procedure. She communicated with me almost every working day until I got a full refund into my bank account. It was a lengthy process but Linda never lost patience or interest. It is by far the best customer support I ever had. So, doing business with watchdistribution.co.uk is a wise thing to consider knowing that you will get an excellent support and customer care in case you ever needed it.

June 6, 2023
Unprompted review
Rated 5 out of 5 stars

Exemplary

I’ve now used WatchDistribution several times and each time my I’ve experienced nothing but exemplary service. I highly recommend them.

June 13, 2023
Unprompted review
Rated 5 out of 5 stars

The customer service I received was…

The customer service I received was excellent, every question asked was answered with a speedy response.
I dealt with Linda who just excels in her position and made everything quick and easy. A very happy experience thank you.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Amazingly Brilliant

Great communication and really helpful throughout. Linda, made the whole process easy going and I would highly recommend.

April 4, 2023
Unprompted review

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