Watch Gang Reviews 3,990

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and style of the watches they receive, often exceeding their expectations. Many find the subscription service to be an excellent way to build a diverse watch collection, appreciating the excitement of discovering new pieces. The service is frequently described as efficient, with good packaging and a smooth overall experience, leading many to consider future purchases. However, some people mentioned dissatisfaction with the value for money, citing instances where watches received were found to be selling for significantly less than their stated value or the subscription cost. A few other people also felt that the variety was lacking, occasionally receiving repeat designs or watches that did not meet their expectations for uniqueness, especially at higher subscription tiers.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Quality

Customers consistently note positive experiences with quality, with many expressing satisfaction with the... See more

Subscription

Consumers generally express satisfaction with their subscriptions, with many finding the watches received to... See more

Value for money

Customers had ambiguous experiences with value for money, with many expressing disappointment, feeling that... See more

Price

People report ambiguous experiences with price, with some customers finding excellent selections and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was pleasantly surprised with both watches. The subscription watch had one flaw. That would be the silicone wristband. That quality and style of watch at least required leather. Besides that I was e... See more

Rated 5 out of 5 stars

Comparable to buying a mystery box, not knowing what watch you'll get until you open it and so far each watch has been a keeper. Only downside is still hoping to win on Tag Heuer Tuesday or Rolex Frid... See more

Rated 5 out of 5 stars

Watch Gang made selecting a Tier very simple. My 1st Watch came in the time frame that that was given by Watch Gang. Very excited about growing my collection of watches. The opportunity to win a Rolex... See more

Rated 5 out of 5 stars

Fun story! A few weeks ago, I was flying home from Tampa and noticed the person sitting next to me had an incredibly cool watch on his wrist. We casually discussed it during the flight. Upon returning... See more


Company details

  1. Watch Store
  2. Art & Antiques

Written by the company

Discover the thrill of finding your next favorite timepiece. On your schedule. With Watch Gang, you get access to a world of expertly curated watches from both emerging and established brands, delivered right to your door. Whether you're a seasoned collector or just beginning your watch journey, our subscription options let you explore new styles at your own pace, without the guesswork. But it’s not just about the watches. When you join Watch Gang, you become part of the largest and most passionate watch community in the world. Connect with fellow enthusiasts, share your collection, and discover what others are wearing, all while learning more about horology and craftsmanship. Members also enjoy exclusive access to deep discounts, limited-time offers, and surprise drops you won’t find anywhere else. Plus, every active subscriber is automatically entered into weekly watch giveaways, including the chance to win a Rolex, TAG Heuer, or Seiko. (Giveaways are subject to local laws and regulations.) Join Watch Gang today and experience the excitement of discovering new watches, engaging with a vibrant community, and unlocking access to perks and giveaways you won’t find anywhere else. Your next favorite watch is waiting.

Authenticity & Value Guarantee

Authentic watches worth more than you pay. Guaranteed!

All of our watches are certified to be 100% authentic, and every watch is worth more than the cost of its respective subscription plan–guaranteed!

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 3 out of 5 stars

More Levels past 1

It would be great if Wheel Spins had a higher chance of getting past level 1

October 17, 2025
Watch Gang logo

Reply from Watch Gang

Thanks for the feedback! We appreciate you sharing your thoughts on the Wheel Spins. We’re always looking for ways to make the experience more exciting and rewarding. We’ll pass your suggestion along to the team!

Rated 5 out of 5 stars

Fantastic company!

I’ve been getting watches for months at the platinum level. So far I have not been disappointed! Great company so far!

October 21, 2025
Rated 3 out of 5 stars

I have been a Watch Gang member for…

I have been a Watch Gang member for over a year and for the most part my experience has been good. But lately the service has been poor to nonexistent. I am day 28 of making an order and the watch has not shipped and customer service keeps saying they are looking into it. They advertise 3-5 days to ship. I am definitely hurting their average on this order.

October 18, 2025
Unprompted review
Watch Gang logo

Reply from Watch Gang

Thank you for being a member for over a year. We truly appreciate your loyalty and the honest feedback. I’m very sorry to hear about the delay and the frustration it’s caused. You’re absolutely right. 28 days is far beyond our usual 3–5 day shipping timeframe, and this isn’t the level of service we aim to provide.

We've escalated this and made it a top priority.

We appreciate your patience and the chance to improve your experience. Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

I am on the quarterly plan

I am on the quarterly plan. I have been a member since 2018 and have been satisfied with with my watches, some more so than others . This quarters was exceptional.

October 8, 2025
Rated 2 out of 5 stars

Not my style...

Not my style...
This month's watch wasn't my style at all. First one I've been disappointed in.

October 6, 2025
Watch Gang logo

Reply from Watch Gang

Sorry to hear this month’s watch wasn’t your style. Please reach out to our support team so we can figure out a way to turn this around for you!

Rated 5 out of 5 stars

Took a chance.

I always assumed than I would get roped into some subscription, or get screwed out of the watch I really wanted. I took a chance on a wheel and to my surprise there were a lot of watches I wanted and I actually won the one I thought I’d be ok with if I didn’t get the grail. Happy to report the watch is great and I’m not further obligated to buy any more, but I might.

September 30, 2025
Rated 5 out of 5 stars

Amazing

I think the company's doing amazing job getting younger kids and people into the watch. Collecting is a good timepiece. Never goes out of style. My experience so far with the company has been nothing but amazing and would recommend him highly to anybody who's getting into the watch Community.

October 5, 2025
Rated 4 out of 5 stars

Stewart Dawson Voyager

I received a Stewart Dawson Voyager in military green, and it did not disappoint. It's both classy and sporty, and gives me a great option to wear with my greens and on St. Paddy's Day. I can't wait for my next shipment!

October 4, 2025
Rated 3 out of 5 stars

I am looking forward to bigger and…

I am looking forward to bigger and better things with Watch Gang, but so far the first watch that I received as part of my membership was defective. No fault of WG though. The used watch that I won as a result of a wheel spin was way too small for me. I guessing that someone removed links from it and didn't replace them when selling the watch.,

October 2, 2025
Watch Gang logo

Reply from Watch Gang

Bigger and better things to come. If you're every unhappy with an experience, please don't hesitate to reach out to our support team so we can make it right and turn things around for you!

Rated 5 out of 5 stars

I did a $70 mystery spin to see what…

I did a $70 mystery spin to see what kind of watches they were sending out, and I’m extremely happy with what they sent me. Everything from the quality of the watch to how quickly they got it to me really stood out. Highly recommend buying off of Watch Gang!!!

October 2, 2025
Rated 5 out of 5 stars

Always been a fan of a nice watch and…

Always been a fan of a nice watch and have had some over the years but always find myself picking the same type and style that it gets boring. Welp I signed up for the black tier in hopes to mix it up. Personally I think it’s given me a great mix of watches with style and types and the longer I have the membership the more I’ll get the perfect watch for the occasion.

I’ve recommended it to all my fiends who like it may like to collect watches. So far I’ve had 2 friends sign up, and both loved their first few watches.

October 1, 2025
Rated 5 out of 5 stars

Great watch

Greay watch, great deal, and fun way to come awsay with some excellent timepieces

September 30, 2025

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