Watchroom Reviews 12

TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

12 reviews

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1-star

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Rated 5 out of 5 stars

Genuine Versace watch seller

I have many doubts upon initially reading the reviews in this cite that the company sells fake. However, upon placing the order and having received the product myself, I have come to accept that the product is real. I brought a versace watch from the site before checking for the review. They immediately shipped the watch, so I don't have the chance to cancel the order. When the watch arrived, I was able to verified the CLG code, thus proving the watch is in real. Therefore, I am without a doubt believed the site sells genuine versace watches.

ps. I was also lucky enough that UK custom does not charge me import duty fees, which is a plus.

January 10, 2022
Unprompted review
Rated 1 out of 5 stars

Stay away if purchasing for the UK

Ordered a watch and paid for the item. They then sent a letter saying I need to pay for custom charges that were not in the bill that I paid for.

Unhelpful customer service team.

Stay away.

August 31, 2021
Unprompted review
Rated 1 out of 5 stars

Horrendous

Horrendous. Returned the watch with tracked and signed delivery, the company claimed not to have recieved it and gave no further advice. Now I am out of pocked £120.

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

After searching for a very long time online I'd found this website.

After searching for a very long time online I'd found this website. At first I was afraid of ordering because of the bad reviews. But because of the prices and easy return I still gave it a go.

Paying with PayPal took also the fear away.

Good service. Excellent quality
I would highly recommend this website to everyone. The watches are from good quality and very reasonable priced.

Bought it as a gift for my partner and he just loved it. Delivery came the next day.

Thank you Watchroom.

February 26, 2021
Unprompted review
Rated 1 out of 5 stars

I ordered a watch supposedly emporian …

I ordered a watch supposedly emporian Armani as a gift for my friend. Looked lovely when it arrived. Within a couple of weeks the metal strap broke, I've frequently messaged watchroom with no reply, which leaves me to believe this company is not legit. The watches are obviously fake. 0leaders do not buy from this site. They should be exposed for the criminals they are.

February 6, 2021
Unprompted review
Rated 4 out of 5 stars

Great service & products

Please let me start by saying this is a legitimate review as I’m always so sceptical about people writing their own reviews lol..
I ordered x2 watched from this company and I immediately panicked for some reason I emailed them to check it was legit they replied within the hour !
I then read these reviews & I panicked even more I emailed them again asking for a refund anyway they said they would issue refund once items returned ...
I have just this morning received my watches and they are absolutely perfect !! Absolutely NO issues with the watches what so ever !
I even emailed the to apologise and thank them for their speedy service , I’m sorry others have had such a poor experience but I’ve had a really great one !
Thankyou for my watches .

February 4, 2021
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS!!!

Awful service, customer service dept dont answer phones or respond to emails. Watch didnt work upon arrival & its taken lots of threatening emails & 3 weeks to get a partial refund but still no replacement. Avoid this company at all costs as they are rogue traders.......

January 15, 2021
Unprompted review
Rated 1 out of 5 stars

These watches are fake! Avoid!

These watches are fake! Buyer beware. My own fault for not checking reviews, there are none on the internet! Bit of a warning sign. The website is littered with spelling mistakes and the pictures of the watches on the home screen not clear, no reviews on the website either. I had doubts as soon as I got the watch, I won't be returning it as I doubt I'd get a refund. Avoid!

January 7, 2021
Unprompted review

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