This is a scam company
This is a scam company. Took my $800 and disappeared. Site doesn’t work and they only have the front page working as a facade.
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Watch Them Live helps you to turn every visitor into a customer. We’re a Team of Savvy Marketers, Passionate about Helping Online Businesses Grow. We offer tools, heatmaps, and session replay that make it easy for eCommerce websites to understand user behaviors just by a glance. We believe in representing data in a simpler but more effective way. UX designers, product managers, and marketers can use WTL to create a smooth customer journey throughout their website.
Toronto, Canada
This is a scam company. Took my $800 and disappeared. Site doesn’t work and they only have the front page working as a facade.
Watch Them Live is a great tool. It integrates with most platforms besides WordPress.We use Watchthem.live daily for both product development insights and support.we can observe new behaviors after we release new versions in real-time. It’s amazing!
We use Watchthem.live to monitor user sessions to identify any usability challenges that our customers might be facing. These challenges could be related to bugs or confusing design. Through these sessions, we are able to find out where customers are getting stuck and test and build improvements to streamline problematic parts of our site.
Watchthem.live is being used for session recording and heatmaps to understand how people are using our website. Analysts and product managers use the tool to get a deeper understanding of the more quantitative results from web analytics. By understanding how people are navigating the site, it gives more insight into what content is useful and what content is not. Polls enable us to send questions directly to customers and quickly get answers to questions we're interested in.
We received an abusive message from this company out of the blue. No idea why they contacted us, we had never contacted them or had any dealings with them.
They sent us an unsolicited email us telling us our site was 'not very good' and we didn't know what we were doing (I can't repeat the exact langauge they used), and then proceeded to tell us they could help.
A very strange and aggressive message. We actually already use a similar (and better) service to theirs. I'm not sure if one of their staff was just having a bad day and purposely trying to damage the comapny reputation, or whether this was some poorly thought out marketing strategy, either way, I'd definitely mark this as a company to avoid.

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