WatchWarehouse.com Reviews 443

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 168 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and the wide selection of products available, often finding items they couldn't locate elsewhere. Many people are delighted with the quality of the products, noting that items arrive brand new, authentic, and exactly as described, often exceeding expectations. The ordering process is consistently described as easy and seamless, with many reviewers appreciating the fast and reliable delivery service. However, some customers experienced longer delivery times than advertised, occasionally due to issues with the shipping carrier or the requirement for a signature. A few other people also felt that the watch they received was not authentic or had discrepancies from the product description, such as incorrect hand colors or sizing issues requiring additional adjustments.

What people talk about most

Product

Reviewers mention positive feedback about product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the fast shipping, with many... See more

Price

Customers consistently note positive experiences with price, often finding the prices to be the best... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Order

People report positive experiences with the ordering process, often describing it as easy and smooth, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I saw this watch on a friend’s wrist and knew that I had to have one. After a thorough online search, I discovered it at WatchWarehouse, complete with a detailed description and specifics, availabilit... See more

Rated 5 out of 5 stars

I noticed this watch on the wrist of someone I know and became completely obsessed with owning one just like it. After perusing numerous online websites, I found what I was in search of and at an exce... See more

Rated 5 out of 5 stars

Watchwarehouse provides the latest luxury watches at the best prices! Best value for your money. I received my purchase via Fedex without any issues. I will purchase from WW again in the future wit... See more

Rated 5 out of 5 stars

Ordered a new Breitling Navitimer that I've had my eye on. The entire process was as smooth as silk. Ordering was brainless; received the watch in 2 days as advertised, and it was absolutely flawles... See more


Company details

  1. Watch Store

Written by the company

Shop WatchWarehouse.com for Top Name Brand Authentic Watches on SALE & at the best discount prices anywhere Online Guaranteed!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

443 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

I ordered an item this pastWednesday…

I ordered an item this pastWednesday afternoon. I ordered it primarily because of the two day (weekday) free shipping. It is now Sunday and FedEx site indicates that it has been received and labeled. BUT NOT YET SHIPPED.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

It was very simple to place my order

It was very simple to place my order, it shipped quickly and arrived in 2 days. The packaging was sufficient and ensured that my beautiful timepiece did not get damaged during transit. I will definitely be ordering from Watch Warehouse again and again in the future! Bravo on a job well done.

April 18, 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed I bought a Longines watch…

Disappointed I bought a Longines watch as a gift for my wife. Less than a month into using it, the watch stopped working properly. I sent it back for repair, and after multiple attempts to get an update on the issue or a timeline, I received no clear answers. They initially promised a repair within 2 weeks. Two months later, the watch was finally returned — and unbelievably, it still wasn't working right out of the box. I called again, and they promised to replace the movement and send it back within a week. I made it very clear that I was flying out of the country and couldn't wait any longer. Today is the promised day — no watch, no call, no email. Total silence. Save your time, money, and frustration — don't risk it.

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Had a question regarding a watch band and they got back to quickly. Definitely would buy another watch from them in the future.

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

WatchWarehouse.com not only had the…

WatchWarehouse.com not only had the exact watch I was looking for, but it was at a great price. There was an issue with a shipper and the customer service was beyond excellent! I talked to a real person who was very willing to work out a plan to make us both happy. Thanks again!

April 9, 2025
Unprompted review
Rated 4 out of 5 stars

Good so far

Keep their word, package arrived in timely manner and good packaging.

April 3, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Thanks so much for choosing to do business with Watch Warehouse, and we're glad to hear you had such a positive experience! Let us know if you need anything at all, and we look forward to doing business again in the future.

Rated 5 out of 5 stars

We already started shopping for more pieces

This watch was the best price I could find. Beautifully, securely packaged. And a fair warranty. We'll definitely be back soon.

April 1, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Glad to hear you had a positive experience. We're here if you need anything!

Rated 5 out of 5 stars

Beautiful watch got it very fast and in…

Beautiful watch got it very fast and in great shape.
Thanks, will buy from them again.

March 28, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

We appreciate your business, and look forward to working with you again in the future. Thank you for the review!

Rated 5 out of 5 stars

Great Experience!

Watch arrived one day after I ordered it, and was brand new, plastic protective film included, exactly as advertised.

March 28, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

So glad to hear that you had such a positive experience with Watch Warehouse! Remember you're covered under warranty for 2 years, so if you ever have any issues at all please reach out and we'll be sure to take care of the problem.

Rated 5 out of 5 stars

Overall great experience the delivery…

Overall great experience the delivery was quick packaged nicely and the Tag Heur Chronograph Formula One was perfect just as advertised..Thank You Watch Connection

March 19, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Hey Randall, thank you for choosing to do business with Watch Warehouse - let us know if we can help, and we look forward to doing business again in the future.

Rated 5 out of 5 stars

Great service!!!!

A beautiful watch, in a brand new condition as mentioned, great price and a super quick delivery!

March 23, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Enjoy the new watch! We're glad we could hit the mark for you on this purchase and hope you'll consider us again in the future for watches, pens, glasses & more!

Rated 5 out of 5 stars

Great follow up

Great follow up! Called to confirm shipping address. Watch was as described, new, never worn, original box with warranty card and registration. Excellent price also.

David

March 24, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Thanks for taking the time to write a review, and we're glad to hear you had such a positive experience! Enjoy your new watch and let us know if you need anything at all

Rated 5 out of 5 stars

The Real Deal

1) I had a question for customer service. WatchW answered the telephone without a wait and quickly handled my call. 2) Watch delivered as promised. 3) Watch is authentic, unopened, with original packaging. 4) FedEx tracking number for order provided. 5) Price could not be beat!

March 6, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

We're glad you had such a positive experience from beginning to end. Please let us know if there's anything else we can assist with -- we hope you enjoy your new watch!

Rated 5 out of 5 stars

Amazing watch!!

Amazing watch!!

March 6, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Amazing! Thank you for your business and enjoy your new timepiece

Rated 5 out of 5 stars

Charles was a big help

Charles was a big help! Made my first purchase there awesome !!!

March 3, 2025
Unprompted review
WatchWarehouse.com logo

Reply from WatchWarehouse.com

Thanks so much for your business. It was a pleasure working with you! -Charles

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