WaterAid Reviews 79

TrustScore 2 out of 5

2.1

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Rated 2 out of 5 stars

The advert is ridiculous, what will improve viewers thoughts and support is if we see an updated advert. Not one saying about installing pumps and taps and sh. Make an advert showing thhe people actua... See more

Rated 1 out of 5 stars

Water aid advert is insulting and deeply patronising. It is inaccurate. No parent will their child water that it is known can kill. We collect rain water, we boil and sieve contaminated water before u... See more

Rated 5 out of 5 stars

it not about the work but i just met one of their employees in buckinghamshire and he was so sweet, I needed a taxi desperately because I was lost and it was raining. He immediately agreed, put a jack... See more

Rated 1 out of 5 stars

Having visited several countries in Africa in person, I have never seen a child drink dirty water as seen on your TV adverts.. African mothers wouldn’t allow this, you people have no idea, don’t fo... See more

Company details

  1. Charity

Written by the company

WaterAid's history stretches back to 1981, when on 21 July we were officially established as a charitable trust. In the last 30 years, we have gone from strength to strength to become one of the most respected organisations dealing solely with water, sanitation and hygiene issues. Your money and support has also helped us to influence policy and practice to ensure that the vital role of water, hygiene and sanitation in reducing poverty is recognised globally.


Contact info

2.1

Poor

TrustScore 2 out of 5

79 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Ethics

Would somebody like to comment on the ethics of the television companies accepting money to run these ads?

December 30, 2025
Unprompted review
Rated 1 out of 5 stars

Tv Avert

The tv advert with the teacher and her pupils is unconvincing. What water does she drink?

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Patronising wateraid Ad

Wateraid's latest advert uses an unrealistic, stereotyped image of a girl bringing filthy water to school, which misrepresents and patronizes communities who already understand water safety and have their own filtration and boiling practices. While clean-water access is a real issue, portraying people this way is crass, inaccurate, and undermines their dignity

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t trust this charity seem to be…

I don’t trust this charity seem to be housed in the most expensive offices in London. The advert although there is a need is boring and unconvincing especially the guy in the glasses reading from a prompt, and now this new one “what on earth is it about or what is it trying achieve” absolutely rubbish. Why not actually publish the successes which will aid viewers to what has actually been achieved where and when.

September 25, 2025
Unprompted review
Rated 2 out of 5 stars

Why is a charity that is exhorting us…

Why is a charity that is exhorting us to give them money based in some of the most expensive accommodation in London? Surely they could save a considerable amount of the money that is donated by renting less lavish accommodation.
There is plenty of excellent and much less expensive accommodation available in the provinces.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

Having visited several countries in…

Having visited several countries in Africa in person, I have never seen a child drink dirty water as seen on your TV adverts..
African mothers wouldn’t allow this, you people have no idea, don’t formulate lies and pluck on heart strings of those not able to visit my home country (Rhodesia) Zimbabwe..

STOP THE LIES!

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

I saw the TV ad asking for £2 a month…

I saw the TV ad asking for £2 a month to help provide clean water for children in certain countries. I rang the number and tried to give £5 a month via direct debit. The female staff member tried to guilt trip me into donating £10 a month as this would also stop people dying in other countries. If I trusted it would reach them, I would. I cut the call immediately . Shameful .

August 3, 2025
Unprompted review
Rated 1 out of 5 stars

It’s a complete scam

It’s a complete scam, very unlikely they have ever been to Africa, Tim Wainwright (CEO) gets £134.067.00 from your donations for working with a few admin staff in a small office on Canada Square in London. Their ads spew complete lies with dying children at around 1,000 a day from dirty water, a number the Government's in Africa were not even aware of. In my opinion it’s all complete rubbish (feel free to prove us wrong)

July 28, 2025
Unprompted review
Rated 1 out of 5 stars

Their advert is obscene

Their advert is obscene, the children are healthy, well nourished, and collecting clean water. The management are ripping off donations for admin and self fulfilment. Don't give to this rip off bunch of self fulfilling management.

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

Water aid advert is insulting and…

Water aid advert is insulting and deeply patronising. It is inaccurate. No parent will their child water that it is known can kill. We collect rain water, we boil and sieve contaminated water before usage. The advert portrays stupidity and as if no sense or care is taken into consideration and just drink water that can kill. Yes clean pipe water is needed by don’t use the advert for donations. It is grossly offensive.

July 9, 2025
Unprompted review
Rated 2 out of 5 stars

The advert is ridiculous

The advert is ridiculous, what will improve viewers thoughts and support is if we see an updated advert. Not one saying about installing pumps and taps and sh. Make an advert showing thhe people actually having pumps and taps and say thank you for continued support and show gratitude. Stop begging and pleading with the same waterside advert on channels like more4. Omg

June 29, 2025
Unprompted review
Rated 5 out of 5 stars

Caring employees

it not about the work but i just met one of their employees in buckinghamshire and he was so sweet, I needed a taxi desperately because I was lost and it was raining. He immediately agreed, put a jacker on me and let me charge my phone and he called me a taxi and waited for it to arrive.

June 5, 2025
Unprompted review
Rated 1 out of 5 stars

Despite telling Wateraid several times…

Despite telling Wateraid several times that they are sending mail to our address which is for the previous owner they still persist in sending more! Don’t waste your money donating to this lot as they just throw it away sending mail to folk who are not remotely interested!!

May 31, 2025
Unprompted review
Rated 1 out of 5 stars

£2 a month wasted

Wateraid along with many other so called charity organisations that advertise for your hard earned contributions that a lot of people can ill afford.
£2 a month or £24 a year needs over 7000 people to sign up just to pay the CEO salary and advertising costs. Whilst I appreciate that organisations need a business structure why not recruit from wealthy people who could do the work for nothing on a voluntary basis.

March 19, 2025
Unprompted review
Rated 1 out of 5 stars

What a load of rubbish

I am so tired of seeing all these type of adverts, celebrities who have more cash than I can even count asking people who cannot afford to eat or have the heating on during the winter to donate.
If you care so much give them your money.
How many years do we have to put up with this, the amount of monies given to causes like this they should all be drowned by the amount of water we ve given them over the last 50 years.
I wish I could get water for £2 a month.
Start thinking about people in poverty in the UK, people on the breadline who are working until they are 70 and continually contributing to the system but getting nothing for it.

March 18, 2025
Unprompted review
Rated 1 out of 5 stars

Stop your lying adds!

Stop your lying adds!
Back up the data you state but we all know you can't. Provide clear evidence of projects you helped on and provide clear evidence that it's a fact that over 350,000 children die each year because of water/lack of sanitation. You can't and you know that. Do you really think people fall for this? Get real, nobody is buying it any longer.

February 17, 2025
Unprompted review

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