Water Babies - Bucks & Beds Reviews 

35
TrustScore 4.5 out of 5

4.4

Water Babies Office, OX16 3QH Oxon, Bucks & Beds, GB


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Rated 4 out of 5 stars

The lessons are absolutely brilliant. It's both enjoyable and fun. Really great instructor. Only reason its not a 5 star is due to the facility. 70% of the time the water is so cold that my little o... See more

Company replied

Rated 5 out of 5 stars

Claire, our instructor, is amazing. She is wonderful with my twins and takes the time to ensure every child and parent have understood the task etc

Company replied

Rated 5 out of 5 stars

We started all 3 of our children at water babies, to learn this basic life skill which could save their lives as babies with our first at 15 weeks! The eldest are still swimming and have so much conf... See more

Company replied

Rated 5 out of 5 stars

Karen who takes the session/brilliant. Lucca has not always enjoyed the sessions mostly because she hasn't been very well this term. One cold after another but Karen has always been flexible and helpe... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies - Bucks & Beds

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, OX16 3QH, Oxon, Bucks & Beds, United Kingdom

  • 01295 709 221

4.4

Excellent

TrustScore 4.5 out of 5

35 reviews

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4.4

All reviews

(35)

928 reviews in the last 12 months

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Rated 5 out of 5 stars

Communication is excellent

Communication is excellent.
The lessons are well structured and the teacher is patient and encouraging, ensuring that the babies are happy in the water and changing activities if necessary.

June 21, 2026
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Reply from Water Babies - Bucks & Beds

We are so happy to hear you appreciate our excellent communication and well-structured lessons. We are glad our teacher's patience made a difference!

Water Babies

Rated 5 out of 5 stars

Great classes

Claire, our instructor, is amazing. She is wonderful with my twins and takes the time to ensure every child and parent have understood the task etc

June 14, 2026
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Reply from Water Babies - Bucks & Beds

We're so glad to hear your instructor is wonderful with your twins and ensures everyone understands. Thank you for your kind words!

Water Babies

Rated 4 out of 5 stars

absolutely brilliant

The lessons are absolutely brilliant. It's both enjoyable and fun. Really great instructor. Only reason its not a 5 star is due to the facility. 70% of the time the water is so cold that my little one is shivering, which sometimes changes her mood and become less enjoyable. If the water temperature is a little warmer it would be perfect. 0

May 24, 2026
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Reply from Water Babies - Bucks & Beds

We're so glad you find the lessons brilliant and fun! We appreciate your feedback regarding the water temperature and will raise this with the facility.

Water Babies

Rated 5 out of 5 stars

H was a very nervous 12month baby

H was a very nervous 12month baby. She was the oldest in the baby class. It took a few lessons for her to relax but Claire our swim teacher was amazing. H loves her swimming lessons.
The Pilgrims pool is lovely and not too deep to stand in. The shower are nice.
The changing rooms have a travel cot which I have to use to put H in while I change in a cubicle. The other ladies talk to her and she's happy and safe.
The only thing is the floor can be dirty and waterlogged some days.

May 3, 2026
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Reply from Water Babies - Bucks & Beds

We're glad H now loves swimming lessons! It's great to know the pool and showers are suitable. We appreciate your feedback regarding the changing room floor and will see if this can be addressed to ensure a cleaner environment.

Best wishes,
Water Babies

Rated 3 out of 5 stars

Good teacher, difficult changing for babies

The pool has nowhere to change and I really like our usual teacher but the company sends loads of selling emails.

April 24, 2026
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Reply from Water Babies - Bucks & Beds

Hi Hannah, thank you so much for your feedback. The MS Centre sadly does not have individual changing rooms, but is a fantastic facility with the option of shared changing.
If you would like to update your marketing preferences please do email us chasetheball@waterbabies.co.uk or call the office so we can look into this for you.
Best wishes,
Water Babies

Rated 5 out of 5 stars

My son loves Water Babies

My son loves Water Babies - good staff and lots of fun on the lessons.

April 5, 2026
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Reply from Water Babies - Bucks & Beds

We're so happy your son loves his Water Babies lessons! Thank you for you so much for your feedback.

Water Babies

Rated 5 out of 5 stars

We love Water Babies!

We started all 3 of our children at water babies, to learn this basic life skill which could save their lives as babies with our first at 15 weeks! The eldest are still swimming and have so much confidence in the water, our baby is currently being taught by Claire at Pilgrims in Bedford. She absolutely loves it and we have seen huge leaps in her confidence in the water in just 3 months and it’s all down to her fantastic teacher. Claire also taught our 2 boys and we could not recommend her enough, her energy and enthusiasm in the water is really admirable and contagious. We love water babies!

March 22, 2026
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Reply from Water Babies - Bucks & Beds

We're happy to hear that your children have gained confidence through our program. It's wonderful to know that your baby is thriving and that you appreciate the instructor's energy and enthusiasm. We appreciate your fantastic feedback!

Water Babies

Rated 5 out of 5 stars

Nikki and Jess make the whole…

Nikki and Jess make the whole experience worth while, all my children love being in the water and the skills they learn through the courses are incredible.

December 21, 2025
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Reply from Water Babies - Bucks & Beds

We appreciate your wonderful feedback, and will pass this along to Nic and Jess! We are so happy to hear that your children love being in the water and are developing incredible skills through our courses.

Water Babies

Rated 4 out of 5 stars

It’s great, but…

The company as a whole, is great. The children learn through play in the water, and the teachers make it age appropriate in the language they use to make it more understandable.
My child has learnt so much in the time he has been with them, and is always beaming happy after each lesson. The teachers are personable and friendly.
I find that lessons are slightly over priced, and will be out of a lot of people’s budgets, especially when they are learning a life saving skill. Some of the pools we have swum in have been actually quite cold on the odd occasion, and the one we’re at currently does have cold spots, and the overall temperature is not warm but the room it is in, is uncomfortably warm.

January 25, 2026
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Reply from Water Babies - Bucks & Beds

We appreciate your feedback. We're happy your child is learning and enjoys the lessons. We'll consider your comments about the pricing and pool temperature as we continually evaluate our services. If you can reach out to us directly chasetheball@waterbabies.co.uk, so we know which pool etc Thank you for your review.

Water Babies

Rated 5 out of 5 stars

We have always had a great experience…

We have always had a great experience with Water Babies, from booking on to then attending lessons. The pool was warm and facilities clean, plus our teacher is fantastic.
If you have not swam with your little one before, I couldn't recommend Water Babies more. Seeing them learn and grow in confidence, but most importantly doing so safely.

December 14, 2025
Unprompted review
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Reply from Water Babies - Bucks & Beds

We're happy to hear that you've consistently had a great experience with us! It's wonderful knowing the warm pool, clean facilities, and fantastic teacher contributed to your little one's learning, growth, and confidence in the water. Thank you for your recommendation!

Water Babies

Rated 5 out of 5 stars

JJ loves his swimming lessons

JJ loves his swimming lessons. Very nice small classes.

December 14, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that JJ enjoys his swimming lessons and the small class sizes. Thank you for your positive feedback; it means a lot to us.

Water Babies

Rated 5 out of 5 stars

A very good instructor

Karen who takes the session/brilliant. Lucca has not always enjoyed the sessions mostly because she hasn't been very well this term. One cold after another but Karen has always been flexible and helped me to make the most of whatever we are doing. I have stopped at the moment to give her time to recover and will start again after Christmas

November 30, 2025
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Reply from Water Babies - Bucks & Beds

We appreciate your positive feedback and are so glad the sessions have been helpful. We are grateful for your kind words and will pass this on to Karen. We look forward to seeing you after Christmas!

Water Babies

Rated 5 out of 5 stars

Teacher was amazing

Teacher was amazing. Water babies help child to improve their development.It is like a therapy for additional need children.

November 30, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that the teacher and program helped your child's development! It's wonderful to know it was therapeutic for your child. Thank you!

Water Babies

Rated 2 out of 5 stars

Asked to leave the lesson! Wouldn't recommend!

We've had a wonderful 7 months with Water Babies. Katie is a fantastic instructor and our daughter absolutely loved her lessons. Despite it not being the official line, neither the venue staff or our instructors ever had any issue with a couple of parents watching from the side whilst the other was in the pool. The classes were so small that there was only ever one or two of us watching. It meant we could assist if our babies were in distress or just smile and help them develop a love for being in the water.
However in our last class we had a new, stand-in teacher, Kat, who very rudely asked us to leave. We were two Mums causing absolutely no issue, watching from the sidelines with only 4 babies in the pool with their Dad's. So there was absolutely no need for that. I'd understand if there were more of us or if we were causing problems, or if the venue had an issue but none of these things were true. Another local baby swim organisation uses the same pool and allows spectators.

Our lessons have also been cancelled last minute multiple times in the past which hasn't been a great experience.

It's with deep regret we've decided to cancel our lessons as we don't want a repeat experience. Our daughter didn't enjoy the lesson as a result and came out distressed whereas normally this is her favorite baby class.

Hopefully another organisation will be more empathetic to a parent wanting to watch her little one swim

November 22, 2025
Unprompted review
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Reply from Water Babies - Bucks & Beds

Thank you for your feedback, and for your kind words about your instructor and your daughter’s experience over the past months.

I’m sorry that your final visit was disappointing. The hydrotherapy pool at Milton Keynes Hospital has very limited space, and as part of our risk assessment we run back-to-back lessons. This means at changeover there could be up to 16 parents, 16 babies, and additional spectators — making poolside viewing unsafe. For this reason, spectators are not permitted at this venue. None of the classes that day had spectators on poolside.

I explained this politely at the time and apologised, as I appreciate it may not have been clearly reinforced by your regular teacher. However, it is included both in the booking process and in your welcome email dated 14/04/25, which states: “It is not possible to poolside view at the hospital because of limited space, but your partner is very welcome to wait at Costa Coffee outside the physio department. Our aim is to create a focused and calm environment for both parents and babies.”

I’m glad the children were able to enjoy a calm and focused lesson, and I regret that this experience affected your decision to leave.

Thank you again for being part of our Water Babies journey, and I wish your family all the best in your swimming adventures ahead.

Rated 5 out of 5 stars

We LOVE our waterbabies lessons

We absolutely love our waterbabies lessons, Katy is a fab teacher and my son has come on so well in the 3 years he has been swimming. It is worth every penny and we wouldn't want to swim anywhere else. He is 4 now and can swim a length unaided, he is bursting with pride after each class. The classes are structured but fun for the little ones. Best investment in our eyes ensuring our little boy can swim.

November 16, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that your son has thrived in our classes! It's wonderful to know he's gained confidence and skill over the past three years. We appreciate you sharing your positive experience with our program.

Water Babies

Rated 5 out of 5 stars

Superb lessons

Superb lessons! We love our sessions every week and can’t believe the confidence growth in our little one. So well organised and carefully structured.

November 16, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that the carefully structured lessons are boosting your little one's confidence! It's great to know you love our sessions every week. Thanks for your feedback.

Water Babies

Rated 5 out of 5 stars

Claire is such a brilliant teacher

Claire is such a brilliant teacher, there is the perfect amount of getting the children comfortable in the water and teaching them skills.

November 9, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that the balance between comfort and skill-building resonated well. Thank you for sharing your positive experience with us!

Water Babies

Rated 5 out of 5 stars

We love our instructor Claire!

We love our water babies lessons, our instructor Claire is amazing, she makes the lessons so much fun, super engaging for babies and parents. She's always very informative, takes the time to make sure we understand each activity, safety and babies reactions.

October 19, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that you and your baby love the lessons! It's great to know that the engaging activities and informative guidance are appreciated. Thank you for sharing your positive experience.

Water Babies

Rated 2 out of 5 stars

Have been with water baby’s for almost…

Have been with water baby’s for almost 2 years , initially the service was very good however this soon changed . Our first instructor went on maternity leave and water baby's clearly was not able to appropriately organise cover as we had at-least one session per month cancelled due to staffing or lack of . Moved venue and the same concerns with staffing were present . Not what you expect of a company of this magnitude and expense . Quality admin and forward planning leaves a lot to be desired. Some locations I believe are lovely the two locations we went to in Milton Keynes often left the pool cold , strong smell of urine in the toilets and lack of hygiene more often than not . Not ideal for young babys who can not yet regulate their temperature . Though this is also a venue difficulty water baby’s are responsible for ensuring the venues they work with are suitable and up to standard. Unfortunately would not recommend due to the inconsistency and value for money .

September 8, 2025
Unprompted review
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Reply from Water Babies - Bucks & Beds

We appreciate you sharing your experiences over the past two years. We're sorry to hear about the inconsistencies you encountered. We take your comments seriously and will address these issues. Thank you for your feedback.

Water Babies

Rated 5 out of 5 stars

Absolutely love taking my children to…

Absolutely love taking my children to water babies, Nick is incredible and she taught my daughter from 7 months old until almost 5. My son is now swimming with Nick and is equally loving it! Highly recommend Water Babies, it’s so worth the money.

July 17, 2025
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Reply from Water Babies - Bucks & Beds

We're happy to hear that your children love swimming with us! It's wonderful to know that your daughter enjoyed lessons for so long and that your son is also having a great time. We appreciate your recommendation!

Water Babies

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