Water Babies - Norfolk Reviews 

48
TrustScore 5 out of 5

4.8

Water Babies Office, NR7 0HF Norwich, Norfolk, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have been swimming with waterbabies since our son was 3 weeks old. He is now 4 and transitioning to swimvincibles in September. He has achieved so much in his 4 years swimming and that has been ach... See more

Company replied

Rated 5 out of 5 stars

We’ve put two children through the water babies program and have loved the journey. At 6 & 4 both kids are hugely confident in the water and coming on so well with their strokes. We’ve experie... See more

Company replied

Rated 5 out of 5 stars

We love waterbabies so much. Started at 4 months and still going. Her absolute favourite part of her week. Teachers have all been amazing. The classes have good structure and we feel so at ease that t... See more

Company replied

Rated 4 out of 5 stars

My daughter has been swimming with Water Babies since she was 4 months old- she’s now nearly 5. We love our swim group and our instructor. Would be good to have a clear focus each term as I find it... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies - Norfolk

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, NR7 0HF, Norwich, Norfolk, United Kingdom

  • 01603 851 880

4.8

Excellent

TrustScore 5 out of 5

48 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(48)

943 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really happy

Really happy, very supportive and favourite activity of the week for her.
Cant thank enough.

November 3, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We are so happy to hear that it is a supportive and your favourite activity! We truly appreciate your kind words and thank you so much.

Water Babies Norfolk

Rated 5 out of 5 stars

Highly recommend

Love our Water Babies lessons, well organised and really focus on growing your baby's confidence in the water. They have recently introduced a brilliant token system that allows you to book a catch up lesson if you need to miss a class, really helps when life gets hectic or illness strikes!

September 28, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that you and your baby love our lessons! We're glad our focus on building water confidence resonates with you. Thank you for appreciating the new token system; we designed it to help with scheduling challenges.

Water Babies Norfolk

Rated 5 out of 5 stars

Swim

Great teacher keeps up the enthusiasm all through lesson

October 19, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that the teacher's enthusiasm enhanced your lesson! Thank you for your positive feedback; we really appreciate it.

Water Babies Norfolk

Rated 5 out of 5 stars

Best in the business

Everyone involved is amazing, helpful ans friendly!

October 12, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We are so happy to hear that everyone is helpful and friendly! Thank you for your wonderful feedback; we appreciate it a lot.

Water Babies Norfolk

Rated 5 out of 5 stars

Top quality swimming for all ages

The teachers at WB Norfolk are fabulous! They bring energy and enthusiasm which brings the children on the journey with them.
The swimnvincible lessons are great fun - full of games and challenges so the children forget they are in a swimming lesson. The scheme is based around skills for a variety of water sports so builds confidence and develops the children in all areas.

September 28, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that the teachers' energy and enthusiasm resonated with you. It's great to know the swimnvincible lessons, with their games and challenges, are so well-received and build confidence in various water sports. Thank you so much for your positive feedback!

Water Babies Norfolk

Rated 5 out of 5 stars

So pleased we went with water babies!

The communication is great in terms of organising the lessons, we have Georgina who is amazing! The lessons themselves are well planned and run so well. I can already see that my son is gaining confidence in the water and he’s only 6 months old! Best decision we made was signing up with water babies!

September 14, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're so happy to hear that the lesson organization works well for you. It's great to know your son is gaining confidence in the water. Thank you for sharing your positive experience with us and your lovely feedback for Georgina !

Water Babies Norfolk

Rated 5 out of 5 stars

Our family absolutely love water…

Our family absolutely love water babies! We have been taking our little girl to lessons for just over a year, starting her at 12 weeks and she is now a year and a half and still loves her lessons! Every teacher we have had has been absolutely fantastic with her, so friendly and knowledgable and she has developed her skills so well due to this. We can’t wait to continue our journey and see what else she can learn!

August 23, 2025
Unprompted review
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're so happy to hear that your family loves the lessons! It's wonderful knowing your little one enjoys them and is developing her skills with our friendly and knowledgeable teachers. We appreciate your kind words and look forward to continuing this journey with you!

Water Babies Norfolk

Rated 5 out of 5 stars

Amazing experience ☺️

My son is just shy of 7 months at the moment and because of water babies his confidence is mindblowing! He is already kicking and reaching out in the water and takes going underwater much better than he did at the start, his first few weeks he hated going under and would cry inconsolably but now he is so much happier and I can’t put into words how impressed I am with how quickly he is taking to to. Big thank you to his teacher Aime who is helping him flourish 💕 we also thoroughly enjoyed splashathon and loved his special one off celebratory lesson where we could dress up too 😆

July 6, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

Thank you for your lovely feedback. It's great to hear how much progress your son is making already. We're so pleased you enjoyed the Splashathon charity week.

Thank you. Water Babies Norfolk

Rated 5 out of 5 stars

Great time

Great time. Great teacher

July 28, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're glad you had a great time and that you appreciated the teacher; thank you for your feedback.

Water Babies Norfolk

Rated 5 out of 5 stars

Amazing for babies! 🌟

Absolutely love water babies it’s the best thing we’ve done for our little boy he really enjoys each lesson and has become so confident in the water especially as he’s only 6 months old, also it’s made me feel more comfortable around water 👍🌟

July 28, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that your little boy enjoys the lessons and has become confident in the water. It's wonderful that you feel more comfortable too. Thank you for sharing your positive experience!

Water Babies Norfolk

Rated 5 out of 5 stars

Must have for all babies

My daughter has a rare genetic condition and Becky has adapted the lessons well to suite her. The lessons have really helped her build her strength too as she was born with low tone. She now loves splashing in the water! On top of all that, she’s learning vital water safety skills. Could recommend taking your baby here enough.

July 17, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're so happy to hear that the lessons are beneficial and adapted to your daughter's needs. It's wonderful she's gaining strength, enjoying the water, and learning essential safety skills. Thank you for your lovely feedback we really appreciate it.

Water Babies Norfolk

Rated 5 out of 5 stars

We have thoroughly enjoyed our…

We have thoroughly enjoyed our waterbabies experience. Gillian is wonderful!

July 17, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're so happy to hear that you enjoyed your Waterbabies experience! We appreciate you letting us know about your positive experience. thank you for the lovely feedback for Gillian.

Water Babies Norfolk

Rated 5 out of 5 stars

Fantastic learning and life skills

We love Waterbabies, I (dad) do this every Sat AM with our daughter Flossie.....the progression in her swimming development is fab to see and it's also great dad/daughter bonding time too

July 17, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that you and your daughter enjoy Waterbabies so much! It's wonderful to know you're seeing great progress and creating special memories together. Thanks for sharing!

Water Babies

Rated 5 out of 5 stars

My baby loves her water babies lessons…

My baby loves her water babies lessons she’s always smiling and so am I seeing her happy makes me happy

July 21, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're so happy to hear that your baby enjoys our water babies lessons! It makes us happy knowing that you both are having a wonderful time.

Water Babies

Rated 5 out of 5 stars

Thank you!

Our son did water babies for years until 7, and now our daughter is enjoying it too. The groups have always been so friendly and child focused.

We’ve really enjoyed swimming at city academy. The changing rooms are warm and clean, and the pool is perfect for younger kids.

July 7, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that your children have enjoyed our Water Babies program and swimming at City Academy! It's great to know that you appreciate our child-focused approach, warm changing rooms, and perfect pool for younger kids. Thank you for your positive feedback.

Water Babies

Rated 5 out of 5 stars

Pirate theme session

Water babies consistently offer fun, lively and imaginative swimming lessons, which is teaching water safety skills for children while they have the BEST time.
Stanley (3yrs) is still talking about his Saturday morning lesson with Gillian “the brilliant pirate”- he loved hunting for treasure and diving for gold coins.

July 7, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We're happy to hear that your child enjoys our imaginative swimming lessons and is learning water safety skills while having fun. We appreciate you sharing your positive experience. It's great to know the treasure hunt was a hit!

Water Babies

Rated 5 out of 5 stars

Great, interactive and fun classes

Great instructor
Reliable communication
Really fun and packed classes
Quite expensive only downside but willing to pay because it's really good

April 7, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

Thank you for your kind words! We're thrilled to hear you enjoyed the instructor, communication, and the fun, packed classes. We appreciate your feedback and understand that cost can be a factor. We strive to provide the best possible experience for our swimmers.

Rated 3 out of 5 stars

Teacher is great but the water is…

Teacher is great but the water is getting colder sessions by session. To start whit was nice and worm for baby but not anymore.

March 31, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

Thank you for leaving us a review and for your feedback on the water temperature as no one else has reported this to us so its really helpful to know - thank you. I will contact the caretaker so we can get this resolved.

Rated 5 out of 5 stars

Swimila

Mila is enjoying her lessons with her new swimming friends . Her teacher is great and we are really seeing progress whilst having fun.

March 24, 2025
Water Babies - Norfolk logo

Reply from Water Babies - Norfolk

We are so happy to hear that you and Mila are enjoying her swimming lessons. It's wonderful to know that she is making progress while having fun with her new friends. We appreciate your kind words about her teacher.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look