Water Babies - Scotland East & West Reviews 

48
TrustScore 4.5 out of 5

4.6

Water Babies Office, G66 3WA Glasgow, Scotland East & West, GB


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Rated 5 out of 5 stars

My 5 year old has been attending Water Babies since he was 9 months. We’ve found it an incredibly bonding experience. This year he has moved to the next stage in his swimming lessons- Swimvincibles. I... See more

Company replied

Rated 5 out of 5 stars

Water babies are so gentle and patient with our babies each week. Giving us the confidence to be in the pool with our babies but also teaching them basic skills which are so important. I’ve loved watc... See more

Company replied

Rated 5 out of 5 stars

We've been with waterbabies since our 2 year old son was 3 months old, it's a fab flexible team, happy to work around my schedules in coming back to work and shift changes ect and make sure my wee guy... See more

Company replied

Rated 4 out of 5 stars

Kerry and Mhairi were absolutely brilliant! The reason for 4 out of 5 is the cost. I understand it’s a life saving skill, but a lot of mums are on maternity leave that employers don’t give full pay an... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies - Scotland East & West

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, G66 3WA, Glasgow, Scotland East & West, United Kingdom

  • 0131 554 6682

4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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4.6

All reviews

(48)

950 reviews in the last 12 months

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Rated 5 out of 5 stars

The classes have made not only Zach

The classes have made not only Zach, but myself so much more confident in the water! Kerrie is an amazing teacher and makes you feel so much at ease

November 3, 2025
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Reply from Water Babies - Scotland East & West

Thank you so much for your kind feedback. We are so happy to hear that you and Zach are now much more confident in the water! We do agree that Kerrie is amazing and its lovely to hear how much she has made you feel at ease.

Water Babies x

Rated 4 out of 5 stars

Underwater photoshoot

Our underwater photoshoot was great! Very very well organised and knew where you were to be and what to do at all times. The staff knew when it was too much for the babies and knew what to do to make them more comfortable.

The changing rooms at this location were slightly cold and the pool was quite noisy but not overly busy.

October 24, 2025
Unprompted review
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Reply from Water Babies - Scotland East & West

We are so glad you enjoyed your underwater photoshoot and that our team made the babies comfortable. The team do try their best to make sure that it is well organised and is a good experience for all of our parents and swimmers. We do appreciate your feedback regarding the changing rooms and we will look into this.

Thank you!
Water Babies x

Rated 5 out of 5 stars

Loving our swimming lessons so far

Loving our swimming lessons so far. Our wee one is 4 and had never been to swimming lessons so far. In only a couple of sessions, his confidence in the water grew so much!

I love that you go in with your child and they learn skills without armbands. It's all through strategic holding of the child and pool noodles. Can't wait to see him progress!

October 12, 2025
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Reply from Water Babies - Scotland East & West

We are so happy to hear that you are loving your lessons with us and that your little one's confidence has grown so much in just a couple of lessons! It's wonderful knowing our approach is helping him learn valuable skills. We appreciate you sharing your positive experience and look forward to seeing his continued progress.

Water Babies x

Rated 5 out of 5 stars

We love Water Babies

We love coming to classes and building confidence in the water. Paul is a great teacher each week and on the days your wee one is not so keen! He’s always reassuring and keeps us included x

August 25, 2025
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Reply from Water Babies - Scotland East & West

Thank you for your lovely feedback. We are so happy to hear that you love coming to classes and that your little one is building confidence in the water. We do have the best teachers here at Water Babies and they do work so hard to make sure that lessons are a wonderful experience for all, even on the not so good days. We appreciate your kind words and are so glad you feel included and reassured.

Thank you for sharing and we will see you at the pool!

Water Babies x

Rated 5 out of 5 stars

Teachers are fab. Highly recommend

This is my 3rd time completing waterbabies. Teachers have all been excellent. Facilities in Dalkeith are great with plenty room for changing and nice warm training pool (after initially being in the hydro pool).

November 11, 2024
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Reply from Water Babies - Scotland East & West

Thank you so much for your wonderful review. We are so happy to hear that you and your little one are enjoying your Water Babies lessons! And thank you for coming back for a third time! We appreciate your kind words regarding our teachers and the facilities at Dalkeith and we are glad that it has been a smooth transition from the Hydro pool to the training pool. We look forward to seeing your little one continue their journey with us.

Water Babies x

Water Babies

Rated 5 out of 5 stars

We’re both water confident!

Teacher Louise & Teacher Jen have been amazing in Rory’s first year of swimming. He has gained so much confidence in the water and loves to kick and splash! He enjoys holding on to the side and trying to climb out too! As a parent, I now also have the confidence to take Rory into a pool even if i’m on my own.

July 17, 2025
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Reply from Water Babies - Scotland East & West

We are so happy that Rory's first year of swimming has been amazing! It's wonderful to hear how much confidence he has gained and how much he enjoys the water. It really is amazing how much the little ones take in and you can really see the progression as they go through the weeks. We're also glad you now feel confident taking Rory swimming by yourself. It is always good to hear about the added benefits of our lessons for parents and carers. Thank you so much for your positive feedback. We look forward to seeing Rory continue his swimming journey with us.
Water Babies x

Rated 4 out of 5 stars

The lessons are brilliant + so is our…

The lessons are brilliant + so is our teacher. My second little one to swim with WB. Only thing that stops it being 5* is the facilities changing rooms. They are freezing + not cleaned enough.

July 17, 2025
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Reply from Water Babies - Scotland East & West

We are so happy to hear that you find our lessons and teacher brilliant and that you now have 2 little ones swimming with us! We do appreciate your feedback regarding the changing room facilities and we will address this with the venue. We cant wait to see you all back at the pool after the summer break. Water Babies x

Water Babies

Rated 5 out of 5 stars

We love our swimming class

We love our swimming class, Stephania our instructor is incredible and such a good teacher who is brilliant with the wee ones. My son is gaining confidence and safety skills in the water and having lots of fun at the same time.

July 7, 2025
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Reply from Water Babies - Scotland East & West

Thank you for your lovely feedback! We are so happy to hear that your son is gaining confidence and safety skills in the water whilst also having lots of fun! Our teachers do work hard to make sure that it is a wonderful experience for all of our little swimmers. Teacher Stefania is awesome and we are so lucky to have the best teachers. Thank you for sharing. Water Babies x

Water Babies

Rated 4 out of 5 stars

Really fun & safe way to teach kids swimming

The instructors really engages with the kids, class size not too big and allows some 1-2-1 teaching.
The class is both fun and active, this is one of the highlights to the week filled with excitement.
Most important aspect, it teaches water safety for the kids.

June 30, 2025
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Reply from Water Babies - Scotland East & West

Thank you for your lovely review. We are so happy to hear that you find that our teachers engage well with the kids, and the class size is allowing for some 1-2-1 teaching. It's also great to hear that your little one is having fun in class as well as learning those vital water safety skills. Thank you for your positive feedback! Water Babies x

Water Babies

Rated 4 out of 5 stars

Good and flexible.

June 30, 2025
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Reply from Water Babies - Scotland East & West

We are so glad to hear that you find our classes good. We do work hard to make sure that lessons are a wonderful experience for both little ones and their parents and carer. We also strive to be as flexible as we can be so we are pleased to hear that you have had a good experience with our flexibility. Water Babies x

Rated 4 out of 5 stars

Lots of fun while learning

We love all the games, songs and activities included in the experience to help build crucial water safety skills and build confidence in swimming.

June 30, 2025
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Reply from Water Babies - Scotland East & West

Thank you for taking the time to leave a review. We are so happy to hear that you love all of the the games, songs, and activities in class and how they have helped with water safety skills and confidence! Thank you for sharing. Water Babies x

Water Babies

Rated 5 out of 5 stars

Fun lessons

My lb has always loved water babies, he did have the 1year wobble but we kept going and just did what he wanted to do. Now all he wants to do is be u see the water.

May 5, 2025
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Reply from Water Babies - Scotland East & West

It's wonderful to hear that your little one has found such joy in his Water Babies lessons! We understand the challenges of the "1-year wobble" and how hard it can be so we are so glad you persevered. It's heart-warming to know that your little one is now thriving in the water and we cannot wait to see him progress on his journey.

Water Babies x

Rated 3 out of 5 stars

Great for babies, less so for toddlers

Water babies had been great when my son was a baby. But as he's got older I've been less impressed. The teachers are all fabulous and are so lovely and great with the kids, but the class sizes are just too big and it really negatively impacts the lesson. Now that he's 3 I think we might be moving on.

March 31, 2025
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Reply from Water Babies - Scotland East & West

We appreciate you taking the time to share your feedback. We understand your concerns about the class sizes and how they may affect the learning experience. We do keep class numbers as small as we can to be able to continue running them. We strive to provide a positive and enriching environment for all our students and will take your feedback into consideration.
If you would like to have a chat about your concerns or possibly look at alternative classes, please do get in touch with us at the office.

Water Babies x

Rated 5 out of 5 stars

Friendly reassuring and very accommodating

We have been taking our little one to water babies for the last few months since she was 4 months old. Due to commitments we also ended up changing days and a couple of times we were unable to make it, and water babies has been terrific and extremely accomodating, and they don't just give you a blanket "no, you have paid for it and if you miss it you miss it", they have always given us options on terms of catch up or refunds - they are definitely not the cheapest option, esp the photo shoot and the price of photos is definitely very expensive, however I will still give them 5 stars as they were definitely not pushy for sales and it's just emails which I find extremely easy to deal with. All the staff are very friendly and brilliant and we love going to the sessions.

March 31, 2025
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Reply from Water Babies - Scotland East & West

We truly appreciate your kind words and feedback. It's wonderful to hear how much you are both loving your lessons and that you and your little one have had such a positive experience in your classes and with all of our team. We understand the challenges of juggling commitments and appreciate your feedback on our flexibility. We truly do care about all of our swimmers and we strive to create a supportive and accommodating environment for all our families.

Water Babies x

Rated 5 out of 5 stars

Excellent classes

Excellent classes

March 24, 2025
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Reply from Water Babies - Scotland East & West

We are so glad to hear that you find our classes excellent. Our teachers do work hard to make sure that lessons are a wonderful experience for both little ones and their parents and carer.

Water Babies x

Rated 4 out of 5 stars

I really enjoy the lessons progressing…

I really enjoy the lessons progressing and changing each week, allowing me to see my little one learn new skills. The instructors all have been lovely and informative. With a great focus on safety. Elise, who we normally have, has been great, she is patient and takes time to explain new skills, and the babies respond well to her. My little girl loves her lessons.
Only down side has been a few lessons being cancelled, including fairly last minute cancellations. Thankfully these are made up for and their website is easy to use to track the lessons and skills we’re working on. It’s also slightly more expensive than other options for swimming lessons around, but has a great focus on using repetitive and clear instructions (I.e. name, are you ready… go!) to help you little ones know what to do if they ever fell in a pool.

March 24, 2025
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Reply from Water Babies - Scotland East & West

Thank you for your kind words about our instructors and lessons. We are so happy to hear that you're enjoying the lessons and that your little one is learning so many new skills. We strive to create a safe and positive environment for our students, and we're glad that Elise has been such a positive influence.

We understand that cancellations can be frustrating, especially when they happen last minute due to issues out with our control. We do appreciate your understanding and your positive feedback about our website and the safety focus of our lessons.

Water Babies x

Rated 5 out of 5 stars

Amazing I love the water confidence my…

Amazing I love the water confidence my daughter is getting and she absolutely loves her class

March 31, 2025
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Reply from Water Babies - Scotland East & West

We're thrilled to hear about your daughter's progress and her enjoyment of her lessons. It's wonderful to see her growing confidence in the water. Thank you for sharing your positive experience!

Water Babies x

Rated 5 out of 5 stars

Best to learn how to swim

Professional amazing beautiful experience. Safety on the first place. Emma is swimming with Water babies since she was 4 months old. Today is her 2nd birthday and her excitement never changed! Strongly recommend 🌸

March 24, 2025
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Reply from Water Babies - Scotland East & West

Happy Birthday Emma!🎉
Thank you for your kind words! We are so pleased to hear that you and your little one have had such a positive experience with us. It's wonderful to know that Emma has been enjoying her swimming lessons since she was a baby and that her excitement continues to grow.

Water Babies x

Rated 5 out of 5 stars

Charlie is loving his swimming lesns…

Charlie is loving his swimming lessons with water babies ,was off ill for 2 weeks and since going back the smiles and excitement in his face speaks for itself ,
Swimming experience all made so much fun ,so happy we choose water babies.

March 31, 2025
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Reply from Water Babies - Scotland East & West

We are so happy to hear that Charlie is enjoying his swimming lessons with Water Babies! It's wonderful to know that he's back to his usual happy self and that the lessons are making swimming fun for him. We appreciate you choosing us for his swimming journey.

Water Babies x

Rated 5 out of 5 stars

Excellent swimming lessons

Water Babies swimming classes are excellent. Louise the instructor is attentive and always makes sure that both babies and parents are comfortable. Well structured classes are fun and we have seen a big change in our little one. I would highly recommend.

March 24, 2025
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Reply from Water Babies - Scotland East & West

Thank you for taking the time to leave such a lovely review! We are thrilled to hear that you and your little one are enjoying your lessons and it's wonderful to know that Louise is making such a difference. We appreciate your recommendation and look forward to seeing you in class again soon.

Water Babies x

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