We love the lessons, class size and instructor knowledge. The only reason it’s not 5* is the cost and the regular cancellations
Company replied
Water Babies Office, SY5 6AY Shrewsbury, Shropshire, Mid Wales & The Black Country, GB
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We love the lessons, class size and instructor knowledge. The only reason it’s not 5* is the cost and the regular cancellations
Company replied
So nice my child love it . The speed at which I saw children under 3 swimming completely impressed me, even though my son still doesn’t swim yet despite having started swimming lessons two months ago—... See more
Company replied
We had our usual swimming lesson this week and a catch up due to being unwell. I can't thank water babies enough for the encouragement they have given me to keep going with lessons for my little girl.... See more
Company replied
My little girl loves swimming and the Instructor is lovely. Everyone we talk to on phone will go above and beyond to help us with anything we need. The instructor is calm and so helpful and makes the... See more
Company replied
Written by the company
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Water Babies Office, SY5 6AY, Shrewsbury, Shropshire, Mid Wales & The Black Country, United Kingdom
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We love the lessons, class size and instructor knowledge. The only reason it’s not 5* is the cost and the regular cancellations

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
Nikki is a wonderful teacher , softly spoken and makes the lesson so much fun . Would highly recommend.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
I love the staff and Instructors. My only concern is that it is not suitable for my SEN son who was the major reason I registered for the swimming class. My other son was having a blast after he settled with the routine.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
So glad I started taking Paris from 3 months she has come on loads and has loads of confidence in the water.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
My little girl loves swimming and the Instructor is lovely. Everyone we talk to on phone will go above and beyond to help us with anything we need. The instructor is calm and so helpful and makes the whole experience so nice.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
Been doing waterbabies since little one was 4months old, he is now 34months.
Teachers are lovely and friendly especially Liv! Good class to get them use to the water and safety in the water.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
I do have a nice experience with the Watter Babies, either the Swimming instructor or customer service!
The Water Babie is supporting us(as parents)and my baby, during the learning process, looking close to our needs,safety and making every class enjoyable,understandable and happy!
Thank you to our Swimming instructor ,Anne-Marie and to customer service !

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
Swim sessions with Water Babies have been so enjoyable for our little one. Our 9mo now loves to be in the pool and we now feel confident to swim with him. Zahra is a great teacher!

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
I love the lessons and how my daughter is progressing, however, I feel like it is a bit inconsistent with different teachers and cancelling of lessons becoming more and more regular at the moment. I also dislike how some parents don’t care when they come into your class when they’re in the next class and how crowded it is when you’re trying to leave the poolside, I feel unsafe and it isn’t as intimate that way and my daughter sees other children go in, she wants to go back in.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
The lessons are incredibly well organised and flow well. I feel my little one is safe at all times. Our instructor Liv is brilliant. She makes it fun and put you at ease if you’re ever anxious about a new. Me and my son are really loving the swimming lessons.

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
Water Babies is a great company to start swimming lessons for your little one. I started swimming with my daughter when she was 2 months and she has loved every single lesson! She earned her first badge and I know these will be a great keepsake for her to look back on as she gets older. She is learning some great water safety skills which is the most important thing to me. Don’t be nervous to take your baby, they are in safe hands with the amazing instructors and you!

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
So nice my child love it . The speed at which I saw children under 3 swimming completely impressed me, even though my son still doesn’t swim yet despite having started swimming lessons two months ago—but I’m confident.”

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
We had our usual swimming lesson this week and a catch up due to being unwell. I can't thank water babies enough for the encouragement they have given me to keep going with lessons for my little girl. We have had the best 2 lessons with Zahra and Anne-Marie we even made it to going underwater without and fear or screaming. Thank you so much!

Reply from Water Babies - Shropshire, Mid Wales & The Black Country
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