Water Babies - Shropshire, Mid Wales & The Black Country Reviews 

13
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TrustScore 4 out of 5

4.2

Water Babies Office, SY5 6AY Shrewsbury, Shropshire, Mid Wales & The Black Country, GB

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See what reviewers are saying

Rated 4 out of 5 stars

We love the lessons, class size and instructor knowledge. The only reason it’s not 5* is the cost and the regular cancellations

Company replied

Rated 5 out of 5 stars

So nice my child love it . The speed at which I saw children under 3 swimming completely impressed me, even though my son still doesn’t swim yet despite having started swimming lessons two months ago—... See more

Company replied

Rated 5 out of 5 stars

We had our usual swimming lesson this week and a catch up due to being unwell. I can't thank water babies enough for the encouragement they have given me to keep going with lessons for my little girl.... See more

Company replied

Rated 5 out of 5 stars

My little girl loves swimming and the Instructor is lovely. Everyone we talk to on phone will go above and beyond to help us with anything we need. The instructor is calm and so helpful and makes the... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies - Shropshire, Mid Wales & The Black Country

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Water Babies Office, SY5 6AY, Shrewsbury, Shropshire, Mid Wales & The Black Country, United Kingdom

  • 01694 731 407

4.2

Great

TrustScore 4 out of 5

13 reviews

5-star
4-star
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1-star

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4.2

All reviews

(13)

971 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

We love the lessons

We love the lessons, class size and instructor knowledge. The only reason it’s not 5* is the cost and the regular cancellations

May 17, 2026
Water Babies - Shropshire, Mid Wales & The Black Country logo

Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi Thank you for your feedback, that's great to hear you are enjoying your classes, I do understand how disappointing cancellations are, please be assured we do try and cover lessons whenever possible if it is due to teacher illness, if it is a venue cancellation this is sadly out of our control.
I'm really pleased that overall you are enjoying your Water Babies classes thank you for taking the time to get in touch, Kind regards sue

Rated 5 out of 5 stars

Nikki is a wonderful teacher

Nikki is a wonderful teacher , softly spoken and makes the lesson so much fun . Would highly recommend.

April 26, 2026
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hello, thank you for your feedback, Nikki is a great teacher, we're really lucky to have her on our team, I'm pleased you are enjoying your Water Babies lessons and having fun, kind regards Sue

Rated 4 out of 5 stars

I love the staff and Instructors

I love the staff and Instructors. My only concern is that it is not suitable for my SEN son who was the major reason I registered for the swimming class. My other son was having a blast after he settled with the routine.

April 21, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi, thank you for your feedback, and your lovely comments for our instructors, it's great that you had a good experience generally, I am sorry that we seemed not to meet all the needs of your children, thank you Sue

Rated 5 out of 5 stars

So glad I started

So glad I started taking Paris from 3 months she has come on loads and has loads of confidence in the water.

December 21, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi, Thank you for your feedback, that's super to learn that your little one is gaining confidence in the water and is continuing to learn new skills at their Water Babies lessons, thank you kind regards Sue Water Babies

Rated 5 out of 5 stars

My little girls loves water babies.

My little girl loves swimming and the Instructor is lovely. Everyone we talk to on phone will go above and beyond to help us with anything we need. The instructor is calm and so helpful and makes the whole experience so nice.

November 2, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hello thank you for your feedback, I'm really pleased that you and your little girl are enjoying your Water Babies classes, it's great that you are having a lovely lessons and your instructor is helping you and your little girl to get the most from your lessons, thank you for your comments for our office team we're always happy to help, Kind regards Sue

Rated 5 out of 5 stars

Waterbabies

Been doing waterbabies since little one was 4months old, he is now 34months.
Teachers are lovely and friendly especially Liv! Good class to get them use to the water and safety in the water.

October 5, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi, thank you for your feedback, that's great that you and your little one are enjoying your Water Babies classes and gaining safety experience as well as getting used to being in water, our teacher are as you say all lovely and friendly, I will pass your comments onto them particularly Liv, thank you for taking the time to get in touch, Kind regards Sue

Rated 5 out of 5 stars

Grateful to Watter Babies!

I do have a nice experience with the Watter Babies, either the Swimming instructor or customer service!
The Water Babie is supporting us(as parents)and my baby, during the learning process, looking close to our needs,safety and making every class enjoyable,understandable and happy!
Thank you to our Swimming instructor ,Anne-Marie and to customer service !

August 3, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

We're happy to hear that you and your baby had a nice experience with our swimming instructor and customer service! We appreciate your recognition of our support, focus on safety, and commitment to creating enjoyable and understandable classes. Thank you for your positive feedback! Thanks, Olivia

Water Babies

Rated 5 out of 5 stars

Wonderful, highly recommend

Swim sessions with Water Babies have been so enjoyable for our little one. Our 9mo now loves to be in the pool and we now feel confident to swim with him. Zahra is a great teacher!

July 17, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi, thank you for your feedback, that's great to hear that you and your little one are enjoying your Water Babies classes and that you are feeling confident as well, Zahra is a super teacher, thank you for taking the time to give our feedback, Kind regards Sue

Rated 3 out of 5 stars

I love the lessons and how my daughter…

I love the lessons and how my daughter is progressing, however, I feel like it is a bit inconsistent with different teachers and cancelling of lessons becoming more and more regular at the moment. I also dislike how some parents don’t care when they come into your class when they’re in the next class and how crowded it is when you’re trying to leave the poolside, I feel unsafe and it isn’t as intimate that way and my daughter sees other children go in, she wants to go back in.

July 13, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi, thank you for your feedback, I am really pleased that you and your little one are enjoying your Water Babies lessons and seeing good progress, we do not want to cancel lessons and it really is only a last resort when we do this, if the pool is closed by the venue for whatever reason, air/water temperature, chemical levels, air handling reducing visibility, we will cancel as we will not compromise on safety for you, your little one or our teacher. Thank you for your feedback regarding poolside, we will re-issue pool rule reminders, Kind regards Sue

Water Babies

Rated 5 out of 5 stars

We love our swimming lessons

The lessons are incredibly well organised and flow well. I feel my little one is safe at all times. Our instructor Liv is brilliant. She makes it fun and put you at ease if you’re ever anxious about a new. Me and my son are really loving the swimming lessons.

July 6, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

Hi, thank you for your feedback, that's great you and your little one are enjoying your Water Babies classes and having fun, Liv is a super teacher and is great at making sure everyone is at ease in her classes when learning a new skill and always having fun, thank you Sue

Rated 4 out of 5 stars

Water Babies is a great company.

Water Babies is a great company to start swimming lessons for your little one. I started swimming with my daughter when she was 2 months and she has loved every single lesson! She earned her first badge and I know these will be a great keepsake for her to look back on as she gets older. She is learning some great water safety skills which is the most important thing to me. Don’t be nervous to take your baby, they are in safe hands with the amazing instructors and you!

May 22, 2025
Unprompted review
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

We're so happy your daughter enjoys her lessons! It's wonderful to know she's gaining water safety skills and that you feel confident with our instructors. We appreciate you sharing your positive experience and that the badges will be a great keepsake. Thanks, Olivia

Water Babies

Rated 5 out of 5 stars

So nice my child love it

So nice my child love it . The speed at which I saw children under 3 swimming completely impressed me, even though my son still doesn’t swim yet despite having started swimming lessons two months ago—but I’m confident.”

April 7, 2025
Water Babies - Shropshire, Mid Wales & The Black Country logo

Reply from Water Babies - Shropshire, Mid Wales & The Black Country

We're thrilled to hear your child is enjoying his lessons so far! It's wonderful to see children develop their swimming skills, and we understand your excitement about your son's progress. We hope he continues to enjoy his swimming lessons and gains confidence in the water. Thanks, Olivia

Rated 5 out of 5 stars

Never felt more supported!

We had our usual swimming lesson this week and a catch up due to being unwell. I can't thank water babies enough for the encouragement they have given me to keep going with lessons for my little girl. We have had the best 2 lessons with Zahra and Anne-Marie we even made it to going underwater without and fear or screaming. Thank you so much!

March 15, 2025
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Reply from Water Babies - Shropshire, Mid Wales & The Black Country

We are so happy to hear that you and your little girl are enjoying the swimming lessons! It's wonderful to know that Zahra and Anne-Marie have been so supportive and encouraging. We are thrilled that you've made such great progress with going underwater, and we hope you continue to enjoy the lessons. Thanks, Olivia

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