Water Babies Reviews 

2,101
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 996 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention how friendly, supportive, and patient the instructors are, helping little ones build wonderful water confidence and crucial safety skills from an early age. Families really love that the swimming sessions are fun, engaging, and well-structured, offering a fantastic bonding opportunity for parents and babies every single week. Some people were dissatisfied with the facilities, noting that there were not enough changing rooms available or suitable spaces to handle toddlers comfortably. Reviewers mentioned having to rush or facing challenges when trying to change their growing children after lessons.

What people talk about most

Staff

Consumers find staff to be positive, highlighting instructors who are incredibly patient, welcoming, and... See more

User experience

People report positive experiences with user experience, highlighting how instructors build water confidence... See more

Service

Users describe positive interactions with service, highlighting wonderful bonding experiences and essential... See more

Product

Customers report overwhelmingly positive experiences with the classes, noting that they are well-structured... See more

Facilities

Clients share ambiguous opinions on facilities. Reviewers frequently praise the clean environments, warm pool... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Arlo has been having lessons with Denise from Water Babies for just over 12 months. Denise is very knowledgeable about water safety and equipping children with the knowledge to be as safe as possibl... See more

Company replied

Rated 5 out of 5 stars

Started swimming with my little boy at 6 weeks and he’s now 6 months old. We absolutely love water babies. The lessons are fun and engaging for parents and babies. What I love most about the lessons i... See more

Company replied

Rated 5 out of 5 stars

We have absolutely loved bringing our 10-month-old to water babies Bolton! The classes are well-structured, combining fun nursery rhymes with essential water safety skills. Our instructor,Luci, is inc... See more

Company replied

Rated 5 out of 5 stars

We absolutely love Water Babies! Our daughter has really enjoyed her swimming lessons and it’s been amazing watching her confidence and skills grow each week. The lessons are fun, encouraging and ma... See more

Company replied


Company details

  1. Class
  2. Swim Club

About Water Babies

Written by the company

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Contact info

  • Winslade House, Winslade Park, Clyst St Mary, EX5 2FY, Exeter, United Kingdom

  • waterbabies.co.uk

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(2,101)

956 reviews in the last 12 months

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Rated 5 out of 5 stars

BEST swimming provider without a doubt!

We started Water Babies when my little one was just 4 weeks old and continued all the way through until he turned 6, and I honestly couldn’t recommend it enough.
Watching him go from such a tiny baby in the water to a happy, confident and completely independent swimmer has been amazing. The lessons grow with them, building water confidence, safety skills and swimming ability at every stage, while still keeping everything fun and engaging.
The teachers have been incredible throughout — patient, encouraging and genuinely invested in their progress. It’s given them such a brilliant relationship with the water and skills that will stay with them for life.
Seeing my 6-year-old now swimming independently and so confidently makes all those lessons from 4 weeks old completely worth it. One of the best things we’ve done, yes it is more expensive than other providers but you get what you pay for and we wouldn't recommend any other swim school to anyone.
We cannot wait to bring our latest addition on her swimming journey.
Big shout out to our teachers over the years and to the girls in the office! Thank you so much x

June 11, 2026
Unprompted review
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Reply from Water Babies

We are absolutely delighted to hear about your wonderful journey with us, from your little one's first splashes to becoming a confident, independent swimmer! It's incredibly rewarding to know that our lessons fostered such a brilliant relationship with the water and provided lifelong skills. We truly appreciate your kind words about our dedicated teachers and office team. We eagerly await welcoming your newest addition to their swimming adventure! Thank you for your heartfelt recommendation.

Water Babies

Rated 5 out of 5 stars

The best baby/toddler lessons

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing.
My daughters confidence in the water, ability to swim & go under water is incredible. I would recommend to everyone.

August 16, 2026
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Reply from Water Babies

We are absolutely delighted to hear about your daughter's wonderful journey with us and her incredible progress in the water. We truly appreciate your kind words about our structure and teachers. Thank you for recommending us!

Water Babies

Rated 4 out of 5 stars

Quality teaching with Water Babies

We’ve had two children swim with Water Babies and have had great experiences. We’re particularly grateful to our long time teachers Dora and Amina. And the stand in teachers were also great. Just to be balanced I would say (very) last minute cancellations might be helped by having a stand-by teacher which would surely be less expensive for the company than cancelling a whole afternoon of classes. Also changing at the Aloft Hotel was a bit more difficult than at the Crowne Plaza due to a lack of space. Overall we would recommend Water Babies due to the quality of the teachers. Thanks to Caron also for the help with the admin side of things.

July 26, 2026
Unprompted review
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Reply from Water Babies

We are so pleased to hear that your children have had such positive experiences with our swimming program. It's wonderful to know that our teachers have made such a difference. We also appreciate your constructive feedback regarding last-minute cancellations and changing facilities. We are always looking for ways to improve our service and your comments are very valuable.

Water Babies

Rated 1 out of 5 stars

Beware of the baby faeces in the water

Lots of baby faeces floating in the water, changing facilities totally inadequate. People around filming in a private environment, and wildly expensive.

August 9, 2026
Unprompted review
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Reply from Water Babies

Thank you for taking the time to speak with me today and for your feedback.

Just to reiterate, we would absolutely not expect anyone to be swimming in contaminated water and for the safety of our teachers and parents and children, if there were any faeces in the pool, we would be immediately vacating the water. We will be liaising with the venue to review their cleaning and hygiene policies to ensure the appropriate standards are being maintained.

With regard to filming, we are very happy for parents and guardians to take photographs or videos of their own children swimming. However, we completely understand that some people may feel uncomfortable with this. If you have any concerns, as per our terms and conditions of swimming, we can ask anyone filming to stop immediately.

We hope to welcome you to one of our alternative venues very soon, where we hope the environment will be a better fit for you and your family.

Water Babies North London

Rated 5 out of 5 stars

A great positive experience for the…

A great positive experience for the children, they progress well with the pre planned lessons and enjoy a happy,fun atmosphere, the teachers are all really good with the children with a positive teaching attitude .safety procedures are obvious at all times.

August 9, 2026
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Reply from Water Babies

Thank you so much for such a lovely review :) Thanks WB x

Rated 5 out of 5 stars

My son loved going to his swim lessons

My son loved going to his swim lessons. He has been with water babies from a very young age. All the staff are so helpful and kind.

August 9, 2026
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Reply from Water Babies

Thank you so much for your great review, so glad he is loving his lessons :) Thanks WB x

Rated 5 out of 5 stars

We have been swimming with waterbabies…

We have been swimming with waterbabies since our son was 3 weeks old. He is now 4 and transitioning to swimvincibles in September. He has achieved so much in his 4 years swimming and that has been achieved due to the fantastic support of his teachers

July 26, 2026
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Reply from Water Babies

We are so delighted to hear about your son's wonderful journey with us and the fantastic progress he has made. It's truly rewarding to know our teachers have provided such great support. We wish him all the best as he transitions to Swimvincibles!

Water Babies Norfolk

Rated 3 out of 5 stars

Good but expensive

Overall I enjoyed the sessions and they definitely helped my baby develop confidence in the water. Unfortunately there was no permanent teacher initially so we had lots of different teachers. Some sessions felt very rushed, just hurrying through each activity. I’m not sure they’re worth the amount of money I spent as they are very expensive.

March 15, 2026
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Reply from Water Babies

We appreciate you sharing your feedback. We are glad to hear the sessions helped your baby gain confidence.

Water Babies

Rated 5 out of 5 stars

Taught essential life skills from such…

Taught essential life skills from such an early age, my daughter has been going since she was 3 months old and skills like holding on could save her life if she was ever to need it. Helps that there is also a lot of fun during the lessons and even at now 5 months old she loves going and gets so excited at the songs.

It’s a lovely bonding time for my daughter and partner, he is much more confident with her in the water and she is too, she loves it!

July 26, 2026
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Reply from Water Babies

Thank you so much for taking the time to write this lovely review. We are so glad you are enjoying the lessons with us. x

Rated 5 out of 5 stars

Craig Williams is an excellent swimming…

Craig Williams is an excellent swimming teacher. My daughter loves doing his classes. He always brings great energy to the pool, helps the little ones build real confidence in the water, and makes learning fun.

July 26, 2026
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Reply from Water Babies

We are so happy to hear that your little one is enjoying her swimming classes and building confidence in the water. We strive to make learning fun and engaging for all our little swimmers.

Water Babies

Rated 5 out of 5 stars

Immy was very patient and helpful as…

Immy was very patient and helpful as Libby has come to the lessons a little later in ages. She thoroughly enjoys the class and has looked forward to them. The facilities are fine and it helps the parking is nice and close.
Since the start of the Summer holidays Libby has been practicing her moves at Bovey Pool, so hopefully she will gain more confidence.

July 26, 2026
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Reply from Water Babies

Thank you for your lovely review! 💙

We're so pleased to hear that Libby has enjoyed her lessons with Immy and looks forward to coming each week. Immy will be delighted to hear your kind words. She does a fantastic job of supporting every child at their own pace and helping them build confidence in the water.

It's also great to know that the facilities and nearby parking have helped make your visits that little bit easier.

How wonderful to hear that Libby has been practising her swimming skills at Bovey Pool over the summer break! Keeping up that water confidence outside of lessons is fantastic, and we're sure she'll be excited to show off her moves when classes resume.

Thank you for taking the time to share your experience. We can't wait to welcome you and Libby back to lessons soon! ✨🏊‍♀️😊

Water Babies Cornwall and South Devon x

Rated 5 out of 5 stars

Excellent lessons with Sam.

Excellent lessons with Sam.

July 26, 2026
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Reply from Water Babies

Thank you so very much for your 5 Star Water Babies Review. We're so glad to hear you had excellent lessons. We are really pleased to hear how good your experience was at our Lane End Venue with our lovely teacher Sam! We appreciate your positive feedback!

Thank you and we hope you continue to enjoy your Water Babies journey :)

Rated 5 out of 5 stars

Highly recommend

Amazing! My little girls confidence is growing week by week ! Would cry and scream every time she got in when we first started and now we have hardly any if any at all! The skills they learn are transferable to day to day life too helping her gross and fine motor skills

July 26, 2026
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Reply from Water Babies

We are so happy to hear about your daughter's growing confidence and that she is enjoying her time with us! It's wonderful to know that the skills she's learning are proving beneficial in her daily life. Thank you for sharing your positive experience!

Water Babies

Rated 5 out of 5 stars

Excellent

Excellent teachers. My son loves his lessons. Like that if you miss a lesson you get a token to catch up at any water babies lesson at the same level.

July 26, 2026
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Reply from Water Babies

Thank you for taking the time to share your feedback and we are thrilled that your little one loves his lessons. We are proud to offer limited and occasional courtesy passes for missed classes. We recognised that there are many reasons that families have to miss their regular sessions and feel that offering options to attend a courtesy class allows a chance to catch-up on missed learning. We look forward to seeing you back in the pool very soon.

Rated 3 out of 5 stars

Great lessons but varied experiences

Charlotte is an exceptional teacher and one of the sole reasons we have stayed with waterbabies for 4 years. There are many different personalities and teaching styles across Notts and derby and as with anything I feel some you (and your baby) gel with more than others. The pools are always warm and fairly decent. The lessons are broad and engaging and we love the songs and characters. Both of my children have gained vital water skills and confidence in the water. My eldest was especially fearful and is now super confident around swimming and continues building his skills.
As the pools aren’t necessarily aimed at young children and babies the changing facilities are sometimes cramped and in my opinion not fit for purpose.
My biggest disappointment with waterbabies is how much they swap and change the classes around- which when your child is younger regularly clashes with routines. I have two children in different pools and sessions and this has happened multiple times across our waterbabies journey for both (5yo and 16months). They do meet across the school holidays which is great as long times without sessions can impact confidence in the water and progress.
I have also found that now my eldest is school age there are very minimal options and subsequently unable to use and book any catch up sessions. More work could be done on the swimvincibles for sure and taking into account that they’re likely at school so planning sessions around this- ie evenings.

July 26, 2026
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Reply from Water Babies

Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear how much you and your children have enjoyed your Water Babies journey, and especially that Charlotte has been such an important part of that for your family. We’ll be sure to share your lovely comments with her! 💙

It’s fantastic to hear that both of your children have developed vital water skills and confidence, particularly your eldest after initially being fearful of the water. That is exactly what we hope to achieve through our lessons, so it means a lot to know you’ve seen such a positive difference.

We also really appreciate your honest feedback. We completely understand how changes to classes, pools or timetables can be frustrating, particularly when you have children of different ages and are trying to work around routines and school. We know consistency is incredibly important, especially for our younger swimmers, and we always try to balance the needs of our swimmers, teachers and pool availability when making timetable decisions.

Thank you again for your support, your honesty and for trusting us with their swimming journeys. 🐳💦

Rated 5 out of 5 stars

Couldn’t recommend enough

We’ve put two children through the water babies program and have loved the journey. At 6 & 4 both kids are hugely confident in the water and coming on so well with their strokes.

We’ve experienced a few different teachers who have all been wonderful but have spent the majority of our journey with Kelly who has such a great teaching style and has built solid relationships with the kids.

Also shout out to Becky R who started off my daughters journey and Laura who started my sons, both incredible teachers.

Yes the lessons are expensive but you can’t put a price on freaking out other parents on holiday when your kids can swim in the pool with no armbands or jackets at such a young age really can you 😂

July 26, 2026
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Reply from Water Babies

We are so happy to hear about your wonderful journey with our program and how confident your children have become in the water! It's fantastic to know that our teachers have made such a positive impact. We truly appreciate you sharing your positive experience and the value you place on your children's swimming abilities.

Water Babies Norfolk

Rated 5 out of 5 stars

Great experience for the little ones…

Great experience for the little ones learning swimming from baby to little humans. The teaching is great!

July 5, 2026
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Reply from Water Babies

We're so glad to hear your little ones are enjoying learning to swim with us! We appreciate your kind words about our teaching.

Water Babies

Rated 5 out of 5 stars

Excellent Swimming Lessons

My daughter had lessons with water babies for 2 years and I would highly recommend them. Every interaction with the South Manchester team has been professional and helpful, from excellent communication to brilliant lessons with Becky. My daughter has so much confidence in the water as a result of lessons and I really enjoyed seeing her enjoying her lessons so much. Would highly recommend as a great starting point for swimming.

July 29, 2026
Unprompted review
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Reply from Water Babies

Thank you for taking the time to share your positive experience with Water Babies. We love to hear of the progress that our little swimmers have made throughout their time with us and look forward to hear of your ongoing swimming adventures in the future.
Best Wishes,
Water Babies, South Manchester

Rated 1 out of 5 stars

£130 for one photo is outrageous

I had enquired with Water Babies for a course of lessons but decided to go elsewhere because I find it absolutely outrageous that they charge £50 for an underwater photoshoot (either standalone or as part of a package) and then £70 for ONE image on top of this. Ie £130 for one photo of your child. The price of the lessons themselves are fine but this is completely off-putting especially when other locations in Bath (including the university pool) do underwater photos at no extra charge

July 28, 2026
Unprompted review
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Reply from Water Babies

Hi Joanna, thank you for sharing your feedback. We appreciate that pricing transparency is really important when deciding on activities for your child.

Because safety and image quality are our top priorities underwater, our shoots are comprehensive 30-minute sessions run by a specialist team of five staff members—including two dedicated photographers capturing both surface and underwater moments in a hired pool environment.

Because of the high running costs, we separate the shoot experience from image purchases so parents can attend with no commitment to buy photos unless they love them.

We completely understand that pricing preferences vary, but we always aim to provide a safe, memorable, high-quality service. If you'd ever like to discuss our lesson structure or photo package options further, please don't hesitate to reach out to our team directly.

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