Very happy with this water system! Tankless, easy to use, refills quickly. Faucet design is beautiful. Water tastes great!

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Product details
Brand: Remove 99% of lead - cleaner, safer, better
MPN: WD-X12-B
All reviews
We are very happy with our purchase!
Great tasting water, takes bacteria out of water with UV light.
I am giving this a 1 star because after owning this unit for approximately 6 months, I went online to purchase the water replacement filter and it said “out of stock.” I then messaged someone and they said they can’t tell me when it will be back in stock. What good is a water filter system that you can’t get water filters for?

Reply from Waterdrop
The water is soft and tastes good. In an unofficial blind taste test, everyone in my family liked it better than Smart Water.
We have had our Waterdrop System installed for 2 weeks now. Installation was pretty simple and we are so happy to be rid of our 5 gallon water jugs that take up space, and always worried that we would miss our water delivery and a plus to be rid of the plastic bottles. I recommend the Waterdrop System. We got one after our daughter built a new house and she had one, we were impressed by it.
Love that you can dial in the Oz! Attractive modern faucet. Easy install and great tasting water
Water tastes great. Easy to use. I like how you set the amount of water to be dispensed. It’s also very quiet. I would definitely recommend this RO system.
Excellent product. Excellent quality and taste. Did a ton of research before i committed and its been worth every penny so far. Thank you
Faucet was big and clunky. I'm sure the filter is great but this faucet was way too large to install in our kitchen. Waterdrop's customer service both with questions about the product and the return were terrible. The website says free shipping and returns on the product page, but the return is not free and Waterdrop charges for shipping. The customer service was also extremely slow and the process of just getting a return shipping label took over a week. I was planning to purchase a different unit through Waterdrop but the customer service's lack of ability to help me navigate the process has led us to explore options through another company.

Reply from Waterdrop
It’s wonderful. Everything we expected. Water tastes fantastic.
it is very easy to replace filters and to install as well thanks
