Watergasandair Reviews 64

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Scott did an excellent job at replacing our old boiler. It was a worse case scenario for him as when it was originally installed they had used the wrong pipe and it had created some complications for... See more

Rated 5 out of 5 stars

Top job by Scott and Keith,full removal and installation of new boiler ,water cylinder and new radiator valves throughout.The system removed was around 26 years old and heating just wasn’t working.A... See more

Company replied

Rated 4 out of 5 stars

New boiler and radiator installed this week. Quite early on it became obvious that it wasn't a standard installation but Scott (the engineer) was highly professional and explained alternative options... See more

Rated 5 out of 5 stars

Absolutely brilliant. The owner Scott was pleasant tidy and did a wonderful job of installing a radiator in our loft room. This was to be part of a job where he thought he was going to install a wa... See more


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Scott did an excellent job at replacing…

Scott did an excellent job at replacing our old boiler. It was a worse case scenario for him as when it was originally installed they had used the wrong pipe and it had created some complications for Scott, but he still pulled through and managed to change our boiler and pipe work with no stress or worries. He was really tidy clean and efficient. We will always use this company if we ever have any problems in the future.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

Combi boiler fitting…

From start to finish getting our new combi boiler fitted by scott the brilliant work he did everthing was perfect fast reliable clean brilliant service would recomend to everyone brilliant would highly recomend

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

5* Service received

Scott was recommended by a neighbour as another egineer had let me down. He quickly steped up and assessed the issues with my boiler. He explained everything in great detail and gave me a number of options without any pressure. I decided on a new boiler, which he fitted and I am thrilled. He was professional, courtious and and reasonably priced. I am thrilled with my new boiler and I am very grateful to him as I had been without hot water and heating which was quite stressful. I cannot recommend Scott enough and will be using him for my annual gas service moving forward. If you are looking for a professional, reliable and experienced gas egineer, I would not hesitate in recommending this company.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely happy customer

Absolutely brilliant. The owner Scott was pleasant tidy and did a wonderful job of installing a radiator in our loft room.
This was to be part of a job where he thought he was going to install a wall mounted electric boiler. After looking at everything he explained why it wasn't worthwhile even though it was loosing him money.
He said he would rather have happy customers.
Well you have one here Scott

April 24, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely excellent service.

Superb service from quotation to installation. Scott replaced our combi boiler in a timely manner and bang on scheduled date. Scott was very helpful and professional in explaining our range of options. Price was very competitive.
Work completed to a high standard and in a clean and tidy manner.
On completion Scott took time to explain all the controls and advised on suitable settings.
Highly recommended !!!

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

I am not easily impressed by trades…

I am not easily impressed by trades people
I was seriously impressed by these people
Never have I been kept in the loop at all times
Their work was first class,tidy clean and super efficiently.
I have told many people about how good they are

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Second boiler install

Had an instant quote and contact from Peter and arranged a fitting date for my rental property.The engineer 'scot' was prompt and knowledgeable about what was required, was clean and competent.
I therefore had no hesitation in contacting them again to do a install in my own property again 1st class service. I would have no hesitation in recommending this company for anyone needing this service.

February 10, 2024
Unprompted review
Rated 5 out of 5 stars

Terrific all round service

This company were efficient, organised, provided great clarity in terms of right product which in these times of drive to improve the environment but at the same time maintaining efficient and cost effective supply was so important.

October 27, 2023
Unprompted review
Rated 5 out of 5 stars

Big job, well done

Ours is a 3 storey, stone, victorian terrace with an old heating system which needed a full refit.
It was important that Pete came out and saw first hand the complexitites of the installation. He was then able to quote with full understanding of the challenges.
Deal agreed, Scott arrived on time as agreed, and worked solidly for 4 days, helped by Adam on the last day. They were both excellent engineers and a pleasure to work with at all times.
The pipework is really neat and they added bits of hot and cold pipes as we asked them to. Nothing was too much trouble, nothing phased them, even as we were working around them with other elements of our full renovation of the property.
We are super delighted with the design, implementation, price, 12 year guarantee and of course the effectiveness of the end product.
We have no hesitation in recommending these guys as super professionals...well done and thank you for being a pleasure to work with!
Mike and Carole

April 28, 2023
Unprompted review
Rated 5 out of 5 stars

Scott the fitter was first class…

Scott the fitter was first class arrived when he said he would. Never stopped working fitted the boiler in less time than he thought left the site clean and tidy. Gave clear instructions on how it was programmed first class.highly recommended.

April 11, 2023
Unprompted review
Rated 5 out of 5 stars

Need Boiler services contact Boilerbazaar Co

My daughter's boiler was unrepairable and condemed,having contacted TheBoilerbazaar Co they attended straight away to assess and discuss a replacement. In less than a week and on Good Friday Adam, the fitter, arrived and installed the new boiler which was very reasonably priced. All staff were so helpful and it was a pleasure to have their assistance.
I would fully recommend their services.
Alan Thompson

April 7, 2023
Unprompted review
Rated 5 out of 5 stars

from the first visit and estimate by…

from the first visit and estimate by Peter to the complete c/h installation by Scott and Adam everything was perfect. engineers arrive on the day and time planned and everything was left clean and tidy, thank you Scott and Adam. Warning, if Adam is installing your system ensure you have ample supplies of coffee lol.
highly recommend boiler bazaar for all your c/h and plumbing requirements.

March 10, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant from start to finish to all…

Brilliant from start to finish to all involved and a big thank you to nick (the installer) very clean professional job with little interruption to my day CHEERS TO YOU ALL. Sorry Scott was the installer

February 21, 2023
Unprompted review
Rated 5 out of 5 stars

Scott was the ultimate professional

Scott was the ultimate professional, he explained the whole process and was polite and considerate throughout. I was pleasantly surprised how quickly he fitted the boiler and his explanation of how to operate the boiler was excellent. Everywhere was left clean and tidy. I wouldn't hesitate in recommending!

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

We had a new boiler fitted & 3…

We had a new boiler fitted & 3 radiators put on by scott he was friendly & kind i was at work but my husband was at home he is singing his praises & believe me that doesnt happen often from start to finish he did not stop even for drinks thats commitment for u he explained things to my husband but hes not the sharpest tool in the box when hes trying to explain to me lol hence i will av to get me head around manual lol fantastic from start to finish & will recommend bizaar boiler to
anyone thanks guys see u for my service in 1 year mr & mrs barber

February 1, 2023
Unprompted review
Watergasandair logo

Reply from Watergasandair

Thank you for taking the time to leave these kind words. We look forward to servicing your boiler in the future. Regards, all at The Boiler Bazaar Ltd

Rated 5 out of 5 stars

Good customer service and very efficient

Very efficient, talked us through what to expect. We were very impressed with the work and customer service

December 14, 2022
Unprompted review
Watergasandair logo

Reply from Watergasandair

Thank you for taking the time to leave this review. We always aim to please.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look