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WaterHog Reviews 

248
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 216 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and durability of the products, often noting their premium look and effective dirt-trapping capabilities. Many appreciate the ease of ordering and the quick, efficient delivery service, with items arriving well-packaged and as described. The mats are frequently highlighted for being stylish, non-slip, and easy to clean, enhancing home aesthetics and functionality. However, some customers also noted issues with delivery services, experiencing delays, lost orders, or rescheduled deliveries from couriers. Additionally, a few people mentioned discrepancies in product color, finding the received item to be different from what was ordered or expected.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as well-made, sturdy, and... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the excellent and amazing... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and efficient... See more

Order

Customers had positive experiences with order, often praising the frictionless process from ordering to... See more

Service

Consumers find service to be positive, with many reviewers highlighting quick service, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Previously had the bristly heavy type of mats with rubber backing which had perished making a right mess these appear to be far better quality and a lot easier to clean. Very happy with our purchase &... See more

Rated 5 out of 5 stars

My sister recommended this company as we’d just done a large extension & put in bifold doors. I ordered 3 mats in total - 2 extra large ones for inside & outside the kitchen and a smaller one for... See more

Company replied

Rated 5 out of 5 stars

Great quality I brought a runner for patio door & doormat .. they stay put as nonslip .. seem hardy but only had them over a week & had no wet weather so will see.. had bad experience with delivery bu... See more

Company replied

Rated 5 out of 5 stars

After writing a previous 1 star review, I thought I needed to come back and share an update. The company had contacted me via email, but the reply had gone into Junk email (not their fault) They'd als... See more

Company replied


Company details

  1. Home Goods Store
  2. Flooring Store
  3. Garden Furniture Shop
  4. General Store
  5. Home Improvement Store

Written by the company

WaterHog® – Durable Doormats for Real Life We’re not here to sell you a doormat. We’re here to ruin your expectations of what a doormat should be.

Our promise to you...

Written by the company

Doormats Built to Be Disrespected
At WaterHog®, we design doormats for real life — the kind with muddy boots, wet dogs, and stormy days. Our mats are made from recycled materials, built to trap dirt and moisture, and easy to wash clean. No gimmicks, no fluff — just serious performance and durability that looks good doing the job.

Free Delivery on Orders Over €75

How many entrances does your home have?

Front door, back door, boot room — you might need more than one. Good news: when your order hits €75, delivery’s on us. So go ahead, kit out every entryway with the mat it deserves.

Contact info

Washable Mats. Real Life Ready.

Tough on dirt. Easy to wash. Built for real homes.

4.6

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(248)

204 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order

Easy to order. Fast delivery. Perfect high quality mad as described. Well pleased!

April 14, 2026
WaterHog logo

Reply from WaterHog

We’re so happy to hear this — your feedback means a lot to us!

Kind regards,
The Waterhog Team

Rated 5 out of 5 stars

Delivery was so quick

Delivery was so quick. The mats were just what I was looking for. Once in place they don't move an inch on our hard flooring!

April 13, 2026
WaterHog logo

Reply from WaterHog

We’re so pleased to hear the mats were just what you were looking for! We really appreciate your review - thanks for your support!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Absolutely beautiful mat so happy

Absolutely beautiful mat so happy I bought literally waiting for next pay day to buy the larger one. Came really quickly and nicely boxed. Looks super premium and does not move not matter how much you try! I really put off buying for ages and totally regret waiting so long

April 13, 2026
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Reply from WaterHog

Thank you so much for taking the time to write this lovely review — it means a lot to us!

We’re absolutely delighted to hear how happy you are with your mat, and it’s great to know it’s living up to expectations in both quality and performance. It sounds like it’s already being well tested!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Love the mats

Love the mats, super fast delivery

April 13, 2026
WaterHog logo

Reply from WaterHog

It’s great to hear you’re happy with your purchase — we really appreciate your review.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Really pleased

Really pleased, it fits perfectly

March 30, 2026
WaterHog logo

Reply from WaterHog

It's great to hear that you are pleased with your new mat! We hope you love it as much as we do!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great service all round

Great service all round, enquiry responded to in a timely manner and the actual product is exactly what I needed.

April 8, 2026
WaterHog logo

Reply from WaterHog

Thank you for your kind words - we're super happy to hear that you've had a great experience with us and our product!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great product!

Great product!! Would love to be able to get a made to measure mat!!

April 8, 2026
WaterHog logo

Reply from WaterHog

Thank you for taking the time to leave us a review — we’re delighted to hear you’re happy with your mat!

We don’t currently offer made-to-measure mats, but it’s definitely something we may look to introduce as we continue to expand our range. I’d recommend signing up to our newsletter to stay up to date with new products, sizes, and any future developments.

Kind regards,
The WaterHog Team

Rated 1 out of 5 stars
WaterHog logo

Reply from WaterHog

Thank you for getting in touch - I'm sorry to hear that your order hasn't arrived yet.

I will contact the courier for more information and keep you updated via email.

Thanks for your patience, and we’ll do our best to get this resolved as soon as possible!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Such good customer service and speedy…

Such good customer service and speedy delivery very happy with door mat great quality and design

April 9, 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your lovely review! We’re a small team and really appreciate your kind words!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Great product very quick delivery…

Great product very quick delivery excellent 👍

April 9, 2026
WaterHog logo

Reply from WaterHog

Thank you for your review — we’re so pleased to hear you’re happy with the mat and the quick delivery!

We really appreciate your support!

Kind regards,
The WaterHog Team

Rated 4 out of 5 stars

updated feedback.

Initial review was due to requests for feedback when goods had not been delivered. Subsequently identified as courier issue and goods are very high quality.

April 8, 2026
WaterHog logo

Reply from WaterHog

Thank you for your order and we sincerely apologize for the delivery delay. We’ve contacted you via email and will keep you informed with any further updates. Thank you!

Kind regards,
The WaterHog team

Rated 5 out of 5 stars

Great product

Great product

March 31, 2026
WaterHog logo

Reply from WaterHog

Thank you for taking the time to leave us a review - we're happy to hear that you like your new mat!

Kind regards,
The WaterHog team

Rated 5 out of 5 stars

Good Quality Product

We have only had it down a few days but so far not moved and wiped feet -we have a very busy front door with children; dogs and farm so time will tell but as said so far so good

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you for your review — we’re so pleased to hear you’re happy with the quality!

It sounds like it’s already being put to good use, and we’re glad it’s staying in place and doing the job. Our mats are made to handle whatever life throws at them #DoYourWorst!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

On time delivery

On time delivery

March 31, 2026
WaterHog logo

Reply from WaterHog

Thanks for your feedback — we’re really glad to hear your order arrived on time!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Fabulous mat

Fabulous mat. I’m delighted

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you so much for your lovely review — we’re happy to hear that you love your new mat as much as we do!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Nice quality large outdoor doormat

Nice quality large outdoor doormat, very classy

March 30, 2026
WaterHog logo

Reply from WaterHog

Thank you for your kind words — we’re so pleased to hear you’re happy with the quality and style of your mat!

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Wow, what a mat!

I found WaterHog purely by accident.
I went looking for a large door mat, that didn’t have loads of rubbish reviews.
WaterHog not only had good reviews, but also did the exact size I required.
I was very “nervous” about buying a doormat that cost over £100, and also from a company I’d never heard of, but the Trustpilot reviews helped me take the chance, and I’m so glad I did!
I absolutely LOVE it. It looks superb, fits my doorway perfectly, and although I ordered the wrong pattern, when it arrived, it looked great. I won’t be sending it back to change for the one I originally wanted.
It’s early days for our mat, but I’m optimistic that it is an investment well made.
The camel colour is lovely, and quite dark looking in my porch, but I know it’s the light that changes it.
I am so pleased the profile of the mat is so low, our front door glides beautifully over it.
It looks well made, feels well made, and is exactly as described.
So glad I found you WaterHog!

March 31, 2026
Unprompted review
WaterHog logo

Reply from WaterHog

Thank you so much for taking the time to share this — it genuinely means a lot to us.

We’re so pleased you took a chance on us and that the mat has lived up to your expectations!

We completely understand the hesitation when making a purchase like this, so it’s wonderful to hear that it’s been a worthwhile investment.

Thanks again for your kind words and for choosing WaterHog — we really appreciate your support.

Kind regards,
The WaterHog Team

Rated 5 out of 5 stars

Website was easy to navigate and the…

Website was easy to navigate and the doormat arrived quickly and was well packaged.

March 9, 2026
WaterHog logo

Reply from WaterHog

Thank you so much, we're so happy to hear! It’s great to know you had a smooth experience from start to finish.

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