As a keen open water swimmer from a triathlon background, I spend a lot of time in the water. There were two concerns when buying these; one was that they would come off when swimming front crawl; the... See more
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Very impressed with quick and easy delivery, however bought as a Christmas gift so no idea on how product would rate as it won’t be opened until 25 December.
Company replied
UPDATE! What a great company! I have had a full refund including postage! Happy with delivery etc but disappointed that the soles have smoothed off after only 2 weeks.
Company replied
Well made with a thicker sole than other water shoes so better protection, still allowing water to go through and light weight.
Company replied
Company details
About watershoestore.co.uk
Written by the company
Love The Adventure
Whether you're heading to the beach, conquering the waves, enjoying your favourite water sports or paddling in rock pools - get the whole family equipped for adventures with our collection of the UK's bestselling water shoes and swim accessories
Designed In The UK
Based in the North of England we choose and test every product for comfort, durability and real-life usability in the water. Loved by families all over the UK, our specially selected swim shoes and accessories give you the confidence to go wild and explore the water
Suitable For The Whole Family
Come rain or shine, your next water adventure awaits.
Contact info
Barras Lane Estate, Dalston, Carlisle, CA5 7LX, Cumbria, United Kingdom
- 01228 217205
- help@watershoestore.co.uk
- watershoestore.co.uk
Shoes arrived too late for the holiday…
Shoes arrived too late for the holiday even though we were advised they would be delivered in time. Now sending them back for a refund I have to pay for them to be returned.
September 12, 2023
Reply from watershoestore.co.uk
Hi there,
I'm sorry to hear that your shoes arrived too late. We ship all of orders within 24 hours (not including weekends or Bank Holidays). We are unable to refund you for your return postage, however I have refunded you for your original postage costs.
Many thanks,
Jennifer
Good grips light weight quick dry
August 28, 2023
Reply from watershoestore.co.uk
Hi there,
Thank you for leaving us a review. We love getting feedback from customers about our products. We're glad that you like your new shoes.
Many thanks,
Jennifer
Grandparent duties
Good fast delivery and returns.
Children really got the benefit from wearing the shoes.
Great colours.
August 7, 2023
Reply from watershoestore.co.uk
Hi there,
Thank you so much for leaving us a review. We're glad to hear that you've had a positive shopping experience with us.
Many thanks,
Jennifer
All round reliability
Promp service, very nice shoes. Reliable postal service. Shoes received within 2 days.
August 9, 2023
Reply from watershoestore.co.uk
Hi there,
Thank you so much for leaving us a review. We're glad to hear that you've had a positive shopping experience with us.
Many thanks,
Jennifer
Reply from watershoestore.co.uk
Hi there,
I'm very sorry to hear that the shoes had a rip in them. We have sent you an email to try to resolve this for you. Please check your spam folder in case it has gone in there.
Many thanks,
Jennifer.
Happy with delivery etc but…
UPDATE!
What a great company! I have had a full refund including postage!
Happy with delivery etc but disappointed that the soles have smoothed off after only 2 weeks.
May 15, 2023
Reply from watershoestore.co.uk
Hi there,
I'm very sorry to hear that this happened to your shoes. I have sent you an email to try to fix this.
Many thanks,
Jennifer
Reply from watershoestore.co.uk
Hi there,
Thank you for taking the time to leave us a review. We love hearing feedback from customers.
Many thanks,
Jennifer
Easy to order and quick to find what I…
Easy to order and quick to find what I wanted
February 24, 2023
Reply from watershoestore.co.uk
Hi there,
Thank you so much for leaving us a review. We really appreciate it.
Many thanks,
Jennifer
Speedy delivery and excellent service
February 9, 2023
Reply from watershoestore.co.uk
Hi there,
Thank you for taking the time to leave us a review. We are glad that you had a positive experience shopping with us.
Many thanks,
Jennifer
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