Waterside Wines Reviews

197

•

4.9

Wine Store

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Review summary

Created with AI, based on recent reviews

Evaluating 85 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, personal touch, and dedication to ensuring satisfaction. Many people appreciate the high-quality products, with several reviewers finding their favorite wines and enjoying the selection. The delivery service is frequently mentioned as prompt, efficient, and well-packaged, ensuring wines arrive safely and on time. Reviewers also note the ease of ordering and the company's willingness to go the extra mile, even when facing stock issues or personal challenges. Though some experienced minor delays or incorrect orders, these were quickly resolved with sincere apologies and efficient solutions, demonstrating exceptional customer care.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the delicious taste and quality of the... See more

Service

Customers consistently note positive experiences with service, frequently praising the excellent, personal,... See more

Delivery service

Consumers consistently report positive experiences with the delivery service, often highlighting promptness... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of placing orders and the excellent... See more

Staff

Reviewers consistently express high satisfaction with the staff, frequently highlighting their helpfulness... See more

Reviews shaping this summary

I enjoyed some champagne at an 80th birthday party. I'm not usually keen on champagne, but this make was delicious. I had to search the web to find out where I could buy some. Waterside Wines were ex... See more

Company replied

I had to search the internet to find where I could buy my favourite wine which I have at our local restaurant and came across Waterside Wines. I Placed my First order and found it to be excellent... See more

Company replied

I discovered Big Beltie Cabernet Sauvignon, when visiting a restaurant in Sherborne and really loved it. Then came the search to find a supplier, whereupon I found Andrew at Waterside Wines. A... See more

Company replied

Absolutely 1st class. Ordered my wine on a Sunday and it arrived Tuesday am, unfortunately I had been sent the white instead of the blush, within 10 mins of emailing, Suzie called me with her most sin... See more

Company replied

Company details

Written by the company

Waterside Wines believes in old fashioned business values. We hope our trust pilot reviews speak for themselves. We source great wines from all the best wine growing areas around the world at the most competitive prices without compromising quality. Please check out our website ,find the wines you like and make your selection and send us your order. Www.watersidewines.com We offer 5% discount for a case of 6 wines ( can be mixed) and 10% for a case of 12. You will receive your wines promptly in safe eco packaging. We can offer wine advice or assistance anytime , please do not hesitate to contact us with your questions or enquiries. Whether you are interested in Australian bold red Cabernet Sauvignons or New Zealand Sauvignon Blanc. Argentinian Malbecs or Italian Primativo we have in stock. ( take a look at our Premium French Wine selection) Someone once said life is to short not to drink great wines, i think it well might have been me . Cheers Andrew Niven Owner

Contact info

Unit 6 GP Centre Yeoman Rd Ringwood Hants, BH24 3FF, Ringwood, United Kingdom
+442381550173
sales@watersidewines.com
watersidewines.com

4.9

Excellent

197 reviews

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How this company uses Trustpilot

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All reviews

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87 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Nov 14, 2023

Fine Wine

This company knows how to sell really good wine. We live in the Netherlands and the wine is delivered neatly, properly and quickly to the Netherlands. We are very happy with it, so we will buy more wine from them!

November 14, 2023

Unprompted review

Reply from Waterside Wines

Dec 3, 2023

Thank you for the feedback! We only started supplying wines internationally as of this summer so we’re really pleased to see that you were happy with the experience. Hope to see you again soon!

Oct 29, 2023

Always excellent service and great…

Always excellent service and great wines. Have recommended to all my friends

October 8, 2023

Reply from Waterside Wines

Nov 3, 2023

Hi Nicky, thanks for the awesome feedback! Great to see our hard work in action! If we can help with anything else in the future let us know :)

Oct 20, 2023

Great service, great price

The Champagne was a great price plus the company has brilliant customer service. The champagne arrived in excellent packaging. I will definitely be purchasing from them again 😊

October 5, 2023

Reply from Waterside Wines

Nov 3, 2023

Thanks Dorne, hope to see you again soon!

Oct 18, 2023

Fantastic company delivering great…

Fantastic company delivering great wines at a great price .A company that answers the phones ,in my case by Andrew the owner.A role model for many companies,I had a small problem which was sorted out immediately and with a phone call to say it was.Amazing I won’t use any other wine company now and will recommend Waterside Wines to my friends.

A wonderful supply of products at great prices. I was able to source a Prosecco I could not find anywhere else, ordering was easy with fast and efficient delivery. I will definitely be ordering more products from this company.

June 7, 2023

Unprompted review

Reply from Waterside Wines

Sep 27, 2023

Thank you for the feedback MrB! Glad to hear you were happy with the service the prosecco.

Aug 4, 2023

Great wine delivered promptly and at a…

Great wine delivered promptly and at a price far better than anywhere else on the internet and boy did I spend lots of time checking that. I would absolutely use these chaps again. A top class service that puts the big companies to shame.

July 18, 2023

Reply from Waterside Wines

Sep 27, 2023

This is such a fantastic review Jason, you have no idea how much receiving feedback like this means to us. Look forward to supplying you again in the future! Enjoy

Aug 4, 2023

Great selection of wine

Great selection of wine, great prices and delivery was perfect and quick. Cannot fault it at all, would definitely recommend!

August 4, 2023

Unprompted review

Reply from Waterside Wines

Sep 27, 2023

Thank you for the feedback Harry!

Jul 31, 2023

Waterside Wines has always had an excellent choice of wines at affordable prices and now with its new website and distribution network it works for me even better
I would thoroughly recommend Waterside

June 9, 2023

Unprompted review

Reply from Waterside Wines

Jul 27, 2023

Thank you for the kind words Neil!!

Jun 16, 2023

Andrew recommended this wine

Andrew recommended this wine. So glad he did .It’s smooth and it’s divine.Also what I like about this company is the personal touch that you receive .

June 16, 2023

Unprompted review

Reply from Waterside Wines

Jul 27, 2023

Hi Alan, glad you liked it and thank you for the kind words!!

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