I ordered a swimming wetsuit. When it arrived, it was clear that it was mis-labelled as a Large when it appeared to be a Small. I then sent the suit back with an explanation of the issue and a request... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
No supplier in Australia could get me the Red Gill OS2 Salopettes. You guys delivered from the UK for just AUD $14.95 inside two weeks which is phenomenal! I’m overseas and not home to collect them b... See more
Company replied
Order Musto BR2 Jacket 2.0 online arrived within the week from the UK to North Queensland Australia. Contacted staff to confirm Jacket was not in stock in Australia and would come from UK and they ga... See more
The Watersports Outlet website was easy to navigate, and there is a great range of products. I have purchased a number of products which have been excellent. I have recommended this site to friends wh... See more
Company details
Information provided by various external sources
Buy affordable wetsuits for men, women & kids with fast, free delivery and 60 day returns. Europe's largest stockist of wetsuits, & other watersports equipment shipping worldwide.
Contact info
The Gunnery Drill Shed, Chapel Road, Shoeburyness, SS3 9SL, Essex, United Kingdom
- 0011 44 1702 295678
- info@watersportsoutlet.com.au
- watersportsoutlet.com.au
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great pricing!
Still waiting for UPS to deliver
Still waiting for UPS to deliver. First date given was 21st November, then 25th, now waiting for another date that they haven’t determined yet !
Give these delivery services a miss. While Australia Post isn’t perfect, they keep me informed and I can pick up from the Post Office if need be.

Reply from Watersports Outlet AU
Good service
Excellent and the fit is perfect
Came in super quick!
Excellent customer service provided by…
Excellent customer service provided by Carmela. Product I ordered was not in stock in the Australian distribution centre and my order was canceled. After contacting customer service, the product was shipped from the UK with UPS and arrived within a week! Thanks WO!
Good product 👌
Fast and efficient service.
Easy to navigate site
Easy to navigate site, efficient service and information updates. Keep up the great work, I'll buy again from these guys.
no hassle return
The product I ordered was too large and a smaller size was not available. The return was hassle free.
All very good!
Fast efficient service and great prices.
Great company to buy & return from
I purchase two suits at the wrong size, returned them both following the returns policy and purchased two new suits… Easy!!
I made a quick & easy transaction
I made a quick & easy transaction with you. Found what I wanted & it was sent very quickly.
Package arrived in great condition & was packed well.
I'll definitely shop with them again if I need any other gear
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







