Truly outstanding customer experience. From the unbelievable purchase price of my Garmin Fenix 7X watch, through to the meteoric dispatch and delivery turnaround, I simply cannot praise Watts 1858 h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
From first email to a lovely new watch, at a very good price compared to competitors, Watts1858 were brilliant. Great communication, answered a query, shipped the day after and arrived the following d... See more
I spoke with Glyn in Watts 1858 who kindly extended the return period (just in case!) beyond 14 days, to accommodate an early order for a surprise Christmas present. I was mailed promptly to confirm... See more
Competitive prices and superfast delivery. I even received an email explaining that my necklace would be sent in a more suitable and safe box than the brand provides as they were concerned that it mig... See more
Company details
Contact info
Watts 1858 (W.E.Watts Jewellers Ltd), DE1 1QH, Derby
- 01332 291 018
- contact@watts1858.co.uk
- watts1858.co.uk
Fantastic service and speedy delivery
I made an enquiry and the member of staff was very helpful. Following my order the watch arrived within 24 hours, brilliant.
Excellent service
Wanted a TW Steele watch for my husband to be on wedding day, had seen the same watch for £200 more in Wigan. Saw the watch on Watts website, contacted them, bought it and it arrived the next day special delivery! Brilliant service and very kind people
Thank you
So Helpful!
I wanted to buy my boyfriend a TW Steel watch for his 30th birthday, this was the best price as I shopped around. I phoned the store to make enquiries and they were so helpful in advising me. I live in Northern Ireland and needed next day delivery, most shops just say that and it never comes on time. But with W E Watts they ensured that it was delivered and kept me updated along the way, could not do enough to help and nothing was a hindrance to them. And my boyfriend loved his watch . Would highly recommend, top class service.
great service
Quick delivery, friendly staff, many thanks for your help
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








