Waves Audio Reviews 947

The service is very good — fast, respectful, and attentive. Congratulations!!!!

I had an error in Waves Central where it said I needed to disable Random Hardware Address option in my Wifi (computer has no wifi) before I could install my products. After running Waves Central as Admin as support suggested, no more error. Thanks Waves!

Online chat support was fast, friendly and on point.

very helpful, walked me through my issues in the middle of the night. everything was up and running in a matter of minutes. This is how support should be for all products, i'm very grateful.

I had an issue with the some versions of plugins not being compatible with my current OS system. I contacted Waves through chat spoke with Khussh, he had me together in no time!!!

Excellent service. Helped me fix my issue quickly and was very polite

I recently upgraded my Waves Audio package and had the pleasure of receiving support from Ankit. His service was exceptional from start to finish. He was patient, knowledgeable, and guided me through every step with absolute clarity.
What stood out most was his professionalism and genuine willingness to help — he made the entire upgrade process smooth and stress-free.
Thank you, Ankit, for going above and beyond! Waves Audio is lucky to have such a dedicated support professional. Highly recommended!

I spoke with Ray at length and he was very knowledgable and patient. I would defiantly would continue shopping at Waves for future purchase

I can't understand how many times I have to say this but it is not okay to ask money from plugins I have bought already. Many people will pay over and over and over again to Waves. But reasonable I am not anymore. I will not ever get a good deal with you after this scam. I have payed a lot already and this your scam i think is illegal. How you can do this? SHAME WAVES!!! Not cool. If you ask why 1 star google: Waves Update Plan (WUP)

They helped fix my issue very quickly.

Allan is fantastic, knowledgable, friendly, fast and efficient. I would be so lucky to get him again if I need assistance. Thank you Waves for having him. An incredible asset./Don

talk very comfortably

Best ! Best customer support! Khussh is the best 🙌🏼

Great plugin very best

Ray was great, patient and helpful dealing with older MacOS issues.

Very helpful and to the point conversation with a very kind person! That’s the way every corporation must communicate with us!

Khussh in the customer service team is excellent!

I've been using waves for years, through an MTV, VH1 and even an Apple Music playlist feature. Waves has always been there to deliver and I wanted some of my favourite plugins on my new Macbook Pro M4 Pro Chip model. Khussh was very patient and guided me step by step, button by button, in getting them over.

Thank you, and cheers to more music and video production!

- Zephyr Khambatta, Singapore.

the person helping me was attentive, timely with responses and offered solutions directly to the questions i was asking...in addition she was not trying to upsale me she was simply offering assistance as i asked for it. by not being pushy I felt comfortable and ended up spending money anyway which felt natural.

I had the misfortune of an external drive that wanted to play dead. My Waves licenses and most plugins were on that drive. When I contacted the Waves online support, they were very friendly and were able to get me up and running in no time. Transferring the licenses was an easy process and they walked me through every step. Thank you so much for being knowledgeable and friendly.

Jim Helsel