We lost our property with Wayforth- they literally came and took our property, never to be seen again. If you would like to take action against Wayforth, please contact Debra D Corcoran, Attorney in... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I have been trying to get a hold of this company for days now. The phone number on their website is invalid, the local number takes me to a voicemail(calls are not returned), and there is no way to t... See more
Our items were delivered today, very well-wrapped, after being stored for @3months. We were thrilled with their careful handling, unwrapping and even assembly of our heavy California King Bed! Wi... See more
Company replied
The personal service of WayForth is unparalleled. I always felt that I was under someone's care and they were invested in helping me make a major move with as little stress as possible. Every single... See more
Company replied
Company details
Written by the company
WayForth is a full service transition company working with individuals and families offering downsizing, moving, estate and storage solutions.
Contact info
1518 Willow Lawn Dr., Suite 300, 23230, Richmond, United States
- 1-844-WAYFORTH
- hello@wayforth.com
- wayforth.com
Chase and santos Guys were very…
Chase and santos Guys were very professional and delivered as expected and very polite!
September 28, 2019
Unprompted review
Reply from WayForth
Hi Mel,
Thank you for your kind review of Livible and mention of Chase and Santos who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Santos were amazing!!
September 28, 2019
Unprompted review
Reply from WayForth
Hi Rusmariel,
Thank you for your kind review of Livible and mention of Chase and Santos who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Santos thanks for your…
Chase and Santos thanks for your help!!(:
September 28, 2019
Unprompted review
Reply from WayForth
Hi Pei,
Thank you for your kind review of Livible and mention of Chase and Santos who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase and Santos were really fast and…
Chase and Santos were really fast and helpful with the delivery. Would definitely recommend.
September 28, 2019
Unprompted review
Reply from WayForth
Hi,
Thank you for your kind review of Livible and mention of Chase and Santos who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Chase&Santos are great!
September 28, 2019
Unprompted review
Reply from WayForth
Hello!
Thank you for your kind review of Livible and mention of Chase and Santos who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hi Dhruv,
Thank you for your kind review of Livible and mention of Chase and Santon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Professional and friendly! Great service.
Chase and Santos were very professional, great, on time and very friendly. They delivered my stuff with utmost care and were very thoughtful when they unloaded my boxes into my apartment so I’d be able to access them with ease. I highly recommend doing business with them and would definitely contact them again if I need help.
September 28, 2019
Unprompted review
Reply from WayForth
Hi Ghadi,
Thank you for your kind review of Livible and mention of Chase who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
chase
chase. he is really great. my cases are so heavy that takes time to get them.
September 27, 2019
Unprompted review
Reply from WayForth
Hi Miko,
Thank you for your kind review of Livible and mention of Chase who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hi Angella,
Thank you for your kind review of Livible and mention of Chase who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hello!
Thank you for your kind review of Livible and mention of Chase who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
great service
great service, really friendly and helpful. Chase is pretty awesome
September 27, 2019
Unprompted review
Reply from WayForth
Hi Amy,
Thank you for your kind review of Livible and mention of Chase who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Incredible service!
Antonio and Henry were very friendly. They moved all my stuff up to my apartment very fast and the whole process went by really smoothly. Highly recommend this service
September 26, 2019
Unprompted review
Reply from WayForth
Hi Sean,
Thank you for your kind review of Livible and mention of Antonio and Henry who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Fantastic service
Fantastic service. Prompt, efficient, professional. Very glad I used them.
September 25, 2019
Unprompted review
Reply from WayForth
Hi Annie,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Mike and Brad arrived a half hour early…
Mike and Brad arrived a half hour early and were fast about moving everything. Though they had already completed several orders, and there was some trouble finding parking, they both remained positive and upbeat. As an out-of-state student this service is super handy for storing all of my stuff when I go home for the summer. The whole experience of pickup and delivery was smooth and friendly; I highly recommend it.
September 24, 2019
Unprompted review
Reply from WayForth
Hi David,
Thank you for your kind review of Livible and mention of Mike and Brad who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
The delivery was fast and people who…
The delivery was fast and people who delivered were very nice. They delivered all the items in my room and removed wrapping stuff. :) I have been used livible for two years, highly recommended company!
September 24, 2019
Unprompted review
Brandon and Bryan did a really good…
Brandon and Bryan did a really good job. They help deliver my items to the room and deliver the package earlier than the time I assigned.
September 24, 2019
Unprompted review
Reply from WayForth
Hi Hannah,
Thank you for your kind review of Livible and mention of Brandon and Bryan who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Reply from WayForth
Hi Shannon,
Thank you for your kind review of Livible!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Gage and Jordan were amazing
Gage and Jordan were amazing! They were great at moving our items carefully and making sure they were secure. They were communicative and organized. They were also very kind to my young cat who was very excited to have visitors in the house and was flirting quite heavily with them ;)
Thanks for a job well done!
September 24, 2019
Unprompted review
Reply from WayForth
Hi Lily,
Thank you for your kind review of Livible and mention of Gage and Jordan who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Brandon and Bryan did a great job!
September 24, 2019
Unprompted review
Reply from WayForth
Hi Yourong,
Thank you for your kind review of Livible and mention of Bryan and Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
Both Brandon and Bryan were very…
Both Brandon and Bryan were very customer friendly and did a great and quick job on delivering the boxes to my room. Friendly, and very good with respective to their duties. Thank you for your service :D
September 24, 2019
Unprompted review
Reply from WayForth
Hi Serah,
Thank you for your kind review of Livible and mention of Bryan and Brandon who helped with your pickup / delivery!
Livible prides itself on providing exceptional customer service and when we receive feedback like yours, we know we are on the right track. We sincerely appreciate your choosing Livible and trusting us with your possessions. We look forward to continuing to provide you with superior service going forward. Please do not hesitate to reach out if we can answer questions or help in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.