Wayst 

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Rated 5 out of 5 stars

Great customer service from start to finish! I needed a last minute office clearance/removal job and spoke to Daryl who helped me book a 3 people team. Phil, Ronan and Sean showed up a couple of days... See more

Company replied

Rated 5 out of 5 stars

The team was very professional, efficient and quick. They arrived on time and got straight to work. Daryl at the office was always there to speak to me when I had questions from the time the property... See more

Company replied

Rated 5 out of 5 stars

Used Enviro Waste for an office clearance for our offices in London E1. Great service at an affordable price, staff were very friendly and helpful and were flexible when we needed to change dates. V... See more

Company replied

Rated 5 out of 5 stars

Clarissa Henderson Is amazing. She was so helpful, explaining the process and pricing clearly. She also took the time to complete follow up telephone calls to me and my brother- making sure the jo... See more

Company replied

Company details

  1. House Clearance Service

Information provided by various external sources

London’s most environmentally friendly waste clearance company is also a family run business that provides a reliable range of waste clearance services for both homes and businesses.


Contact info

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I am very pleased to give feedback to…

I am very pleased to give feedback to Enviro Waste on behalf of Partners Wealth Management.

Your New Business Executive, Clarissa Henderson, was very helpful, professional and patient with my questions and queries regarding environmental commercial waste yesterday.

She was very informative, told us of the extras for disposing monitors and the cost of the Consignment Note, example of cost per consignment, etc.

In addition, first thing this morning we received a call from Clarissa followed by an email confirming the details we discussed yesterday. This was then forwarded to the Chief Operating Officer for his consideration … very impressed!

I am therefore delighted to rate this company, due to Clarissa Henderson's professionalism and reliability, 5 stars!!

Many thanks, Virginia Stevens, Operations PA, 16 Old Bailey, EC4M 7EG

July 25, 2018
Unprompted review
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Reply from Wayst

Hi Virginia,
Thank you for your kind words, It was a pleasure speaking with you yesterday and I am extremely happy to hear you were pleased with the service! Thanks again and I look forward to speaking with you again soon

Rated 5 out of 5 stars

Office Furniture Clearance

The service was excellent from booking to collection. Very impressed by customer services and the operative team. We will use again and would highly recommend.

July 6, 2018
Unprompted review
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Reply from Wayst

Thanks for your feedback Lisa - we are glad everything went smoothly for you! :)

Rated 5 out of 5 stars

Office / Laboratory clearance - Central London

Office / Laboratory clearance in central London:
Very professional and diligent across the whole process, from account setup to the removal of goods. Would use again and recommend.

July 4, 2018
Unprompted review
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Reply from Wayst

Thanks for your comments Martin, as i mentioned we are consistently looking to improve our service and we feel your suggestions have really helped achieve that. We are happy we could assist with your requirement on this occasion and hopefully again in the future. All the best

Rated 5 out of 5 stars

Always very attentive

Always very attentive, customer service is very good. Have been using Envirowaste for coming up 3 years now and yet to find a waste issue they haven't been able to assist with or at least offer solutions.
Deliver / Collect when scheduled for and rare to have any issues.

June 28, 2018
Unprompted review
Rated 5 out of 5 stars

Always good

Always good, clean and on time

June 26, 2018
Unprompted review
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Reply from Wayst

Thanks for your feedback Chris much appreciated. Always a pleasure working with you.

Rated 5 out of 5 stars

Pest control

very helpful and very reliable with Pest control contaminated waste highly recommended

June 19, 2018
Unprompted review
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Reply from Wayst

Thanks for your comments Stuart, much appreciated

Rated 5 out of 5 stars

This is a good ethical company with…

This is a good ethical company with excellent customer service and clear honest communication. The circler recycling ethos is also a big plus point for any company

June 19, 2018
Unprompted review
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Reply from Wayst

Thanks Andy, it's a pleasure dealing with you. Appreciate our transparent two way dialogue. It takes a lot of stress out of the complexities of what we are dealing with and the unexpected curve balls that it throws up from time to time.

Rated 2 out of 5 stars

Due to arrive between 8.00 am and 12.00…

Due to arrive between 8.00 am and 12.00 Noon. No communication from Envirowaste about delay. After several phone calls, eventually turned up around 1.30pm. Blamed London traffic.

June 19, 2018
Unprompted review
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Reply from Wayst

Hi Jen, sorry to hear about your experience. We are usually very proactive with communication when things are not running as expected.It's disappointing to hear this and it will be discussed in our team meetings as we constantly are reviewing how we are doing in key service areas such as this.

Rated 5 out of 5 stars

Excellent company

Excellent company, on time every time

June 19, 2018
Unprompted review
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Reply from Wayst

Thanks Lyn, really appreciate your comments. We take pride in our operating standards and service.

Rated 5 out of 5 stars

No problems whatsoever

No problems whatsoever, great company to deal with :)

June 19, 2018
Unprompted review
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Reply from Wayst

Thanks Vanessa, we really appreciate your feedback and love working with you too !

Rated 5 out of 5 stars

Excellent service provided

Excellent service provided, the communications have been very good, especially Yasmin who has been extremely helpful. thank you.

June 19, 2018
Unprompted review
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Reply from Wayst

Thanks Colin, really appreciate your feedback and you are right. Yasmin is extremely helpful!

Rated 5 out of 5 stars

Furniture disposal

Enviro Waste collected 9 pieces of furniture from my 4 bed house. 5 pieces including 4 wardrobes were upstairs. The operatives Gabi and Alex were very efficient and removed all of the items on my list within the agreed amount of time. The whole process with Enviro Waste was very good, the price was reasonable and similar to that quoted by other companies. I am happy to recommend them.

May 18, 2018
Unprompted review
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Reply from Wayst

Thanks for your feedback. Much appreciated.

Rated 5 out of 5 stars

Great service

Alex and Radex collected all our old computers from our office today, walked them down 2 flights of stairs! They were amazing, would recommend this company to anyone.

May 1, 2018
Unprompted review
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Reply from Wayst

Hi Phoebe - thanks for lovely review. I have ensured that this feedback has been passed onto both Alex and Radek. We look forward to working with you again in the near future.

Rated 5 out of 5 stars

Quick professional and got on with the…

Quick professional and got on with the job. Really great company to work with.

April 26, 2018
Unprompted review
Wayst logo

Reply from Wayst

Thanks so much Sarah, it's a pleasure working with you. Really appreciate the feedback.

Rated 5 out of 5 stars

Ten out of ten!

David and his team did an absolutely brilliant job - they were professional, responsive, friendly and completely accommodating which was greatly appreciated whilst trying to navigate a complicated office move. I would definitely use them again and highly recommend them to others.

April 19, 2018
Unprompted review

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