Ben and Carl were great. The installation took place efficiently and with no disruption to our service. They were patient, waiting for us when some of our work tasks overtook the training of the phone... See more
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Review summary
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Reviews shaping this summary
We had a really good experience with Wayv when they came to install a full phone and internet system into our building. They achieved exactly what we wanted with tannoy and a hardy mobile, along with... See more
Company replied
From the initial sales call to our company, Wayv are so professional, clear and effective. The on site meeting was well prepared and answered all our questions, then the install team were great too... See more
Company replied
After our previous business phones and broadband contract expired we were contacted by Wayv who made this transition and process extremely smooth. They deal with all the admin side which sometimes c... See more
Company replied
Company details
- Telecommunications Service Provider
- Business to Business Service
- Computer Support and Service Company
- Phone and Internet Service
- Telecommunications Engineer
- Telecommunications Equipment Supplier
Written by the company
Welcome to Wayv, award-winning provider to Small-to-Medium businesses across the UK. From our HQ in Sheffield, South Yorkshire, we provide SMEs across the UK with phone systems and broadband, in partnership with experts Ericsson-LG. Our SME-dedicated service is supported by our free, award-winning WayvCare support which allocates a dedicated support engineer to each business. Additionally, customers can benefit from Managed IT Services to complement their comms infrastructure. We're disrupting the market by providing support and service that other providers don't, as well as being the UK's 1st and ONLY Carbon Neutral business telecoms and broadband provider. Our ethos is underpinned by our values of 'Earn Trust', 'Keep it Simple' and 'Be Honest' - values which are not often linked to the industry! We remain true to these values in everything we do, and our terms of business are uniquely designed to protect you - the customer - first and foremost. But we also have a personality - our other values of 'Make Wayvs' and 'Have Fun' ensure you're always delighted by your interactions with us. To find out more about the industries and customers we serve, head over to https://wayvtalk.com Get in touch for a free, no-obligation quote and find out how we can help your business get a competitive edge!
Contact info
677 Ecclesall Road, S11 8TF, Sheffield, United Kingdom
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
Amazing service
From my initial conversation with Anna who was very informative. Everything she promised happened. The Engineers were very efficient, we hardly knew there were in the building, everything went so smoothly. Ben was very patient, giving all staff training on the new system leaving us all feeling confident and happy with the installation.
I couldn't recommend them more highly.
November 27, 2024
Reply from Wayv. Talk and Broadband for Business
Thank you, Lisa, for your wonderful review!
We're pleased that the whole team has provided you with a positive experience, and that you'd recommend us!
If you do decide to refer us successfully to someone who makes the switch, your business could benefit from a year's broadband and phone service on us. Give us a call if you'd like to find out more. :)
All the best,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
HI Maria,
Thank you for taking the time to leave us a review - we're glad you've enjoyed your experience with our team!
Best Regards,
The Wayv Team
Brilliant service from start to finish
Brilliant service from start to finish. From meeting Anna at first to speaking to Tom, James & Ben on the phone & then Ben & Jez fitting the whole system they was all absolutely amazing & so friendly. Would highly recommend this company to anyone.
October 17, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Lindsay,
Thank you for taking the time to leave us a review so soon after your installation.
We're delighted to hear that you've enjoyed your experience with us so far, and hope it continues long into the future!
Best regards,
The Wayv Team
A breath of fresh air for the Telecoms…
A breath of fresh air for the Telecoms industry. After almost every telecoms call you get is someone supposedly from "BT" talking twaddle, these people are very different! A great experience with all staff I've dealt with, very efficient and knowledgeable. Great price and service levels I've not come across before. Well Done Wayv.
September 19, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Graham,
Thank you for taking the time to leave us a review - we're delighted to hear that you've had a great experience!
If you want to find out more about our referral scheme, please get in touch.
Best Regards,
The Wayv Team
Wayv are supportive and always keen to help.
Wayv are always very supportive and respond promptly to any queries. Ben Gilliver has especially been very helpful with any changes required to be implemented and he is always happy to help.
September 11, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Lisa,
Thank you for taking the time to share your experience with us - we're pleased that you're happy with the service provided :)
Best Regards,
The Wayv Team
Ben Gilliver was fantastic and very…
Ben Gilliver was fantastic and very communicative.
September 4, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Emily,
Thank you for taking the time to review your recent experience!
Best Regards,
The Wayv Team
Great Service
Professional and happy to answer all my questions. Made sure i understood everything before they left, also left me with details of how to contact them with any further questions.
August 30, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Chloe,
Thank you for your review - we're delighted to hear that you were pleased with the service you received :)
Best Regards,
The Wayv Team
Very helpful
Very helpful, we have mobile sim cards and landlines. Always on the other end of the phone for support and advice. Would highly recommend.
August 23, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Samantha,
Thank you for your review - we're pleased to hear that the support and advice you've received have resulted in a good experience!
If you'd like to find out about our referral scheme, please don't hesitate to get in touch :)
Best Regards,
The Wayv Team
Wayv are outstanding!
We are a small firm of solicitors and recently switched our telephone system and broadband over to Wayv.
We have been delighted with every aspect from a smooth switch over to excellent customer service, great, easy-to-use product and fast, friendly support at any time. Cannot recommend them highly enough!
August 13, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Melanie,
Thank you for your review - it's great to hear you've had an outstanding experience.
We love to hear from our customers - it means a lot!
If you do happen to refer a friend/connection, you could benefit from paid for Wayv telecoms and broadband services for a whole year - get in touch if you'd like to find out more!
Best regards,
The Wayv Team
A thoroughly enjoyable experience!
A thoroughly enjoyable experience from the Initial meeting with Anna, to the transition period with Tom and then finally the installation with Ben. Nothing has been too much trouble for the team at Wayv. Very happy customers :)
August 13, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Lauren,
Thank you for taking the time to review your experience - we're delighted to hear that you're very happy!
Thanks for choosing Wayv.
Best regards,
The Wayv Team
Great company and staff
Took me some time to choose a company to install a new system in our offices as i had a bad experience with BT . Wayv have been fantastic from start to finish .They have took over our broadband and phone system .Uninstalled the old equipment seamlessly. The bills have been as described and when ever i call the office they answer strait away .Would strongly recommend
July 24, 2024
Unprompted review
Reply from Wayv. Talk and Broadband for Business
Hi Steve,
We're delighted to hear that our service and the transition process has met your expectations.
Did you know that we have a referral scheme?
If you do recommend us and this results in a switch to our service, we will credit your Wayv telecoms and broadband charges for an entire year as a thank you!
To benefit from this scheme, we'll need the new customer to quote your name at the time of sign-up.
Best regards,
The Wayv team
A 5 star service
Sean was very professional and explained everything clearly. A great service
June 10, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Stella,
Thank you for your great review - we're always pleased to hear from happy customers!
Get in touch if you want to hear about our referral scheme - you could get a year's charges of Wayv telecoms and broadband free.
Best regards,
The Wayv Team
Great Start
We have just taken delivery of our new phone system installed by the very knowledgeable Sean. The team have been open and honest about the service they provide and so far so good. We look forward to a long and trouble free experience with the company, which is something we did not get from our last provider.
June 5, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Deborah,
Thank you for taking the time to leave us such a wonderful review!
Best regards,
The Wayv Team
Very happy customer
Sean the engineer was very knowledgeable and clear in his explanation as to how the system worked. It was all set up very quickly and efficiently. Very happy with the new phone system too.
June 3, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Alistair,
Glad to hear that Sean and our overall service during installation have met your expectations.
Thanks for leaving us a review!
Best regards,
The Wayv Team
Great Switch
Seamless transition from old to new with great communications and support all the way
May 30, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Martin,
Thanks for sharing your experience - glad that you've found the switch seamless!
Best regards,
The Wayv Team
Sean was very helpful and efficient in…
Sean was very helpful and efficient in installing our new service. Also very happy with Tom from the office and Liam when selling us the system.
April 12, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Andrew,
Thank you for your review - glad that the team have given you a positive experience!
Best regards,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
Hi Sarah,
Great to hear that your issue was resolved quickly - thank you for your review!
Best regards,
The Wayv Team
I highly recommend Wayv for their excellent training, knowledgeable staff, confident approach, and helpful demeanour
We recently had the pleasure of working with Sean from Wayv for our new office phone system, and I am thoroughly impressed with the exceptional service they provided.
Both engineers from Wayv demonstrated excellent training and showcased a level of knowledge that instilled confidence right from the beginning. They were well-prepared and approached the installation with a high degree of professionalism.
What stood out the most was their confidence in handling every aspect of the installation. They tackled challenges with ease, and their problem-solving skills were truly commendable.
Moreover, Sean was incredibly helpful and took the time to explain each step of the installation process. They patiently addressed all our questions and concerns, ensuring that we felt comfortable with the new phone system. Their dedication to customer satisfaction was evident, and it made the entire experience smooth and enjoyable.
I highly recommend Wayv for their excellent training, knowledgeable staff, confident approach, and helpful demeanour. If you're looking for a reliable phone installation service, look no further. They exceeded my expectations, and I'm confident they will do the same for anyone in need of their expertise. Thank you, Wayv, for a job exceptionally well done!
February 27, 2024
Reply from Wayv. Talk and Broadband for Business
Hi Megan,
It's great to hear that you enjoyed your experience and that we exceeded your expectations!
Thank you so much for leaving such a detailed and positive review - we love to hear from happy customers.
We are currently offering a referral scheme whereby if you recommend someone who then switches their service to us, we will cover the charges for Wayv telecoms and broadband for a whole year.
It's our way of rewarding happy customers who spread the word about our team and service - if you'd like to find out more, please get in touch!
Best regards,
The Wayv Team
Reply from Wayv. Talk and Broadband for Business
Hi Linda,
Thank you for taking the time to leave us a review - we're glad that you had a positive experience!
Best regards,
The Wayv Team
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