Ben and Carl were great. The installation took place efficiently and with no disruption to our service. They were patient, waiting for us when some of our work tasks overtook the training of the phone... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had a really good experience with Wayv when they came to install a full phone and internet system into our building. They achieved exactly what we wanted with tannoy and a hardy mobile, along with... See more
Company replied
From the initial sales call to our company, Wayv are so professional, clear and effective. The on site meeting was well prepared and answered all our questions, then the install team were great too... See more
Company replied
After our previous business phones and broadband contract expired we were contacted by Wayv who made this transition and process extremely smooth. They deal with all the admin side which sometimes c... See more
Company replied
Company details
- Telecommunications Service Provider
- Business to Business Service
- Computer Support and Service Company
- Phone and Internet Service
- Telecommunications Engineer
- Telecommunications Equipment Supplier
Written by the company
Welcome to Wayv, award-winning provider to Small-to-Medium businesses across the UK. From our HQ in Sheffield, South Yorkshire, we provide SMEs across the UK with phone systems and broadband, in partnership with experts Ericsson-LG. Our SME-dedicated service is supported by our free, award-winning WayvCare support which allocates a dedicated support engineer to each business. Additionally, customers can benefit from Managed IT Services to complement their comms infrastructure. We're disrupting the market by providing support and service that other providers don't, as well as being the UK's 1st and ONLY Carbon Neutral business telecoms and broadband provider. Our ethos is underpinned by our values of 'Earn Trust', 'Keep it Simple' and 'Be Honest' - values which are not often linked to the industry! We remain true to these values in everything we do, and our terms of business are uniquely designed to protect you - the customer - first and foremost. But we also have a personality - our other values of 'Make Wayvs' and 'Have Fun' ensure you're always delighted by your interactions with us. To find out more about the industries and customers we serve, head over to https://wayvtalk.com Get in touch for a free, no-obligation quote and find out how we can help your business get a competitive edge!
Contact info
677 Ecclesall Road, S11 8TF, Sheffield, United Kingdom
- 0114 553 4888
- info@wayvtalk.com
- wayvtalk.com
This company has gone above and beyond…
This company has gone above and beyond expectations. Any problems they have dealt with it usually within the day even hour! Still getting used to the phone system but so far its working great for us!!! Shaun is absolutely fantastic he just gets on with his work even when we are having a manic day! fully recommend this company and their products.
March 17, 2022
Reply from Wayv. Talk and Broadband for Business
Hi Gill,
Thank you for your review. I'm thrilled to hear that any issues have been resolved quickly and efficiently for you. We are always happy to provide extra training for any staff if needs be, just give us a call.
Sophie Henderson
Making it happen
0114 553 4888
Excellent service by Sean Hopper today…
Excellent service by Sean Hopper today whilst fitting our new telephone system, explained everything very clearly and answered all out questions for us.
March 9, 2022
Reply from Wayv. Talk and Broadband for Business
Hi Helen,
Thank you for your review. I'm glad to hear that Sean guided you through the process and provided simple and easy training.
Sophie Henderson
Making it happen
0114 553 4888
Highly Recommend Wayv!
After a bad experience with our previous provider, we could not be happier with the installation and service we have received. From our initial meeting with Hollie through to Sean coming to do the install - it has all been faultless. The team have been great and are always there to answer any questions. I would recommend Wayv to anyone!
March 2, 2022
Reply from Wayv. Talk and Broadband for Business
Hi Paula,
Thank you for your review. We're delighted to hear that your experience with Wayv has been much more positive and that we are able to provide the level of service and quality you're looking for.
Sophie Henderson
Making it happen
0114 553 4888
Excellent professional service from…
Excellent professional service from initial discussion with Hollie through to installation and product training provided by Ben - couldn't be more pleased at how seamlessly the transfer has gone
December 9, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Pauline,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Brilliant service as always
Brilliant service as always, quick efficient and effective.
December 2, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Gary,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Installation of new phone system
Instillation of our new phone system went smoothly, Friendly and helpful engineer.
December 1, 2021
Reply from Wayv. Talk and Broadband for Business
Hi there,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Sean professionally installed our new…
Sean professionally installed our new telephone system without hindering us during our working day. He was polite, efficient and helpful - highly recommend Wayv and the excellent Sean.
November 25, 2021
Reply from Wayv. Talk and Broadband for Business
Hi David,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Couldn't fault the service from Wayv
Couldn't fault the service from Wayv. From the initial call, to the visit from Hollie and then the instillation from Sean, everything went smoothly. A very professional and friendly service all round. Very happy!
November 24, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Ruan,
Thank you for your review. Great to hear everything went smoothly.
Sophie Henderson
Making it happen
0114 553 4888
New phone system from Wayv.
Complete new phone system from Wayv.
Change over went without a hitch with no disruption to our telephone service.
Training very informative and helpful.
After service excellent and nothing is too much trouble.
Excellent customer service.
Would highly recommend.
October 28, 2021
Unprompted review
Reply from Wayv. Talk and Broadband for Business
Hi Rebecca,
Thank you for your review. I'm glad to hear that the switch was seamless and you're all up and running now.
Sophie Henderson
Making it happen
0114 553 4888
The problem we had wasn't a Wayv issue…
The problem we had wasn't a Wayv issue in the end but they still rang back to check it had all been sorted. Great customer service.
October 15, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Jill,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Reply from Wayv. Talk and Broadband for Business
Hi Laurence,
Thank you for your review. Glad to hear of your positive experience.
Sophie Henderson
Making it happen
0114 553 4888
Reply from Wayv. Talk and Broadband for Business
Hi Naomi,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Thank you to Ryan for his swift and…
Thank you to Ryan for his swift and helpful reply. Problem rectified.
Many thanks :)
October 5, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Claire,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
Wayv 5/5!!
Hollie, Sean, Ben & Ryan were great at getting us up and running. 5/5 for them!
October 4, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Oli,
Thank you for your review. I will make sure to inform them of your lovely comment!
Sophie Henderson
Making it happen
0114 553 4888
Excellent service and faults sorted the…
Excellent service and faults sorted the following day.
October 1, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Steve,
Thank you for your review. I'm happy to hear your issues have been resolved.
Sophie Henderson
Making it happen
0114 553 4888
Very helpful team not just a friendly sales rep
Very helpful. Always on hand when we need to make changes. Fair pricing
September 29, 2021
Reply from Wayv. Talk and Broadband for Business
Hi there,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
I am new to Wayv (signed up beginning…
I am new to Wayv (signed up beginning of this year 2021) and aside from the anticipated minor issues when switching to a new provider all has been good. When issues did crop up they were addressed quickly by friendly and professional people.
Compared to our old provider Wayv are more efficient, easier to deal with, friendlier, prepared to listen and are considerably less expensive.
All in all I am very glad I have switched providers.
September 29, 2021
Reply from Wayv. Talk and Broadband for Business
Hi Anthony,
Thank you for your review. I'm glad you're happy with your decision to switch and that you experience with us has been positive so far!
Sophie Henderson
Making it happen
0114 553 4888
Reply from Wayv. Talk and Broadband for Business
Hi Gary,
Thank you for taking the time to review.
Sophie Henderson
Making it happen
0114 553 4888
GREAT SERVICE
Wayv were quick to help me with my issue and resolved it for me there and then no messing.
Very friendly experience. Highly recommend to other company's as they are a great asset to us.
September 16, 2021
Unprompted review
Reply from Wayv. Talk and Broadband for Business
Hi Jajo,
Thank you for your review. I'm glad your issue has been resolved!
Sophie Henderson
Making it happen
0114 553 4888
Clear & transparent pricing
Clear & transparent pricing. Moved away from other provider who was totally the opposite.
No hassle on days of install.
Would recommend.
September 14, 2021
Unprompted review
Reply from Wayv. Talk and Broadband for Business
Hi there,
Thank you for your review.
Sophie Henderson
Making it happen
0114 553 4888
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