Fabulous service each time. Items are picked and packed perfectly (despite some items being being very specific) and are despatched really quickly. I ordered just before 5pm Monday for example and it... See more
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I would like to pass on much praise for the first-class customer service I received today from Vicky Randall. It is rare to call any company these days and have that call handled effeciently, poli... See more
I’ve had first class service over the years from WD Strings. There knowledgeable staff have always been great.
I started shopping strings from W&D almost 3 years ago and I've never bought strings from anywhere else since. Amazing customer service, super fast shipping, professional packaging, and very reasonabl... See more
Company details
Contact info
Unit 3 Station Approach, North Street, PO10 7PW, Emsworth, United Kingdom
- 01580 819 169
- sales@wdstrings.com
- wdstrings.com
I cannot fault W&D Strings. Amazing service
I cannot fault W&D Strings. Having bought a Spinfire ball machine from a different supplier around 3 years ago, and having used it half a dozen times due to lockdown, when I came to use it again this Spring I found it was reporting an error. I reached out to Spinfire who liaised with W&D Strings to send me a replacement vertical sensor. They were incredibly helpful, but after replacing the sensor and still having the problem, they also sent me a replacement motherboard. Both the replacement sensor and motherboard were delivered without any cost and in record time (the motherboard arrived the next day. Considering how much ball machines cost, W&D have offered the highest level of service, far better than companies of a much larger size. They are evidence that if you treat your customer well, you have a customer for life. When I replace the machine, I will only be dealing with W&D Strings
Best..tennis...store..ever!!!
W and D is my favorite company to order my tennis supplies from. They always seem to have what I need, even if I can't find it here in the states. The folks are friendly and know their stuff. This is my tennis store and I love it. Thank you.
Great service
I have been dealing with W & D Strings for years. And they have never disappointed me :-)
Have used W & D for years
Have used W & D for years. They have everything I need for the (over) 1000 racquets I string each year, allowing me to hold minimal stock which helps me to keep costs down. Staff incredibly helpful and orders are usually received within 24/48 hours. No praise high enough
Very good dealing way in Evey thing...
Very good dealing way in Evey thing.... that all
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