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Rated 5 out of 5 stars

Fabulous service each time. Items are picked and packed perfectly (despite some items being being very specific) and are despatched really quickly. I ordered just before 5pm Monday for example and it... See more

Rated 5 out of 5 stars

I would like to pass on much praise for the first-class customer service I received today from Vicky Randall. It is rare to call any company these days and have that call handled effeciently, poli... See more

Rated 5 out of 5 stars

I’ve had first class service over the years from WD Strings. There knowledgeable staff have always been great.

Rated 5 out of 5 stars

I started shopping strings from W&D almost 3 years ago and I've never bought strings from anywhere else since. Amazing customer service, super fast shipping, professional packaging, and very reasonabl... See more

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4.7

Excellent

TrustScore 4.5 out of 5

26 reviews

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Rated 5 out of 5 stars

I cannot fault W&D Strings. Amazing service

I cannot fault W&D Strings. Having bought a Spinfire ball machine from a different supplier around 3 years ago, and having used it half a dozen times due to lockdown, when I came to use it again this Spring I found it was reporting an error. I reached out to Spinfire who liaised with W&D Strings to send me a replacement vertical sensor. They were incredibly helpful, but after replacing the sensor and still having the problem, they also sent me a replacement motherboard. Both the replacement sensor and motherboard were delivered without any cost and in record time (the motherboard arrived the next day. Considering how much ball machines cost, W&D have offered the highest level of service, far better than companies of a much larger size. They are evidence that if you treat your customer well, you have a customer for life. When I replace the machine, I will only be dealing with W&D Strings

May 11, 2022
Unprompted review
Rated 5 out of 5 stars

Best..tennis...store..ever!!!

W and D is my favorite company to order my tennis supplies from. They always seem to have what I need, even if I can't find it here in the states. The folks are friendly and know their stuff. This is my tennis store and I love it. Thank you.

March 1, 2022
Unprompted review
Rated 5 out of 5 stars

Have used W & D for years

Have used W & D for years. They have everything I need for the (over) 1000 racquets I string each year, allowing me to hold minimal stock which helps me to keep costs down. Staff incredibly helpful and orders are usually received within 24/48 hours. No praise high enough

January 21, 2022
Unprompted review

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