We are gaming ltd. Reviews 29

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fantastic service, a god send for selling your unwanted bulk! Fair prices paid and customer service second to none. Extremely friendly staff who respond virtually instantly with any questions you migh... See more

Rated 5 out of 5 stars

Excellent game, Any questions always answered quick with a good explanation of the rules, looking forward to more products in the future

Rated 3 out of 5 stars

I sent we-are-gaming.com my MTG card collection to sell. Initial conversations with them were positive, and they attempted to set my expectations on what the cards would be worth. I sent... See more

Company replied

Rated 5 out of 5 stars

I've used we-are-gaming twice now when selling off parts of my collection. The response has always been within a day, and was given more information on how the price was arrived at than I cou... See more

Company replied

Company details

  1. Trading Card Store
  2. Collectibles Store
  3. Hobby Store
  4. Used Game Store

Written by the company

We are gaming is based in the northeast of the United kingdom and was founded in 2023 by Hugo and Jo after a hobby gone wrong. “We just kept on buying Magic: the Gathering and Pokemon until we had playsets of everything and eventually we had lots of cards spare and nothing more to buy.” Instead of buying singles, we targeted bigger trading card collections and sold the spares, quite often keeping what we wanted in the first place at little to no cost. After a while we actively started buying collections to sell. At a certain point, the numbers weren’t deemed hobby-worthy anymore and we’ve decided to continue as a professional seller. We buy and sell ONE PIECE, Magic:the Gathering, Pokémon and Yugioh.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

29 reviews

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Rated 5 out of 5 stars

10/10 couldn't recommend more

I've used we-are-gaming twice now when selling off parts of my collection.

The response has always been within a day, and was given more information on how the price was arrived at than I could have asked for.

Payment has been immediate once I have accepted the offer.

I couldn't have asked for any more, would definitely recommend for anyone selling.

I have also bought cards from them, and found them to be good value and was pleasantly surprised with the cards used to pad out the purchase

September 16, 2023
Unprompted review
We are gaming ltd. logo

Reply from We are gaming ltd.

Thanks, Jonnu we are happy to see you again

Rated 5 out of 5 stars

Great service

Great service. Fast payment and arrangements. Great communication, and always as described.

You couldn't ask for anything better!

October 5, 2023
Unprompted review
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Reply from We are gaming ltd.

Thank you Thomas, we appreciate the feedback

Rated 5 out of 5 stars

Great service and fair prices

Great service, friendly people.

Sent a bunch of my OP bulk to we are gaming and got paid within 48 hours of them receiving my cards.

Fair rate paid and very simple to do, go on their website, fill out the form, ship your cards off and get paid.

Will continue to use them to shift my bulk left over from making master sets.

September 29, 2023
Unprompted review
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Reply from We are gaming ltd.

Thanks Robert, see you again at OP-05?

Rated 5 out of 5 stars

Open, honest and fair

Really happy with the service received. I’ll definitely use them again. Both for selling and buying.
I frequently use We are Gaming as my go to seller on Card Market when looking for cards, as the dispatch is always quick and I find everything well packed and secure.
As far as selling to them goes, Hugo and Jo were open and honest throughout the whole process, made things as simple as possible and given that they are buying to re sell offered me a fair price (obviously not what I’d get if I’d sold them myself but that’s the nature of using vendors). Most importantly, they never made me feel pressured into selling to them.

October 4, 2023
Unprompted review
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Reply from We are gaming ltd.

Thank you so much! We are delighted to read that what we aim to do right is actually experienced.

Rated 5 out of 5 stars

Great company to do business with.

I had a very positive experience when selling cards to we are gaming, arranged for a collection, cards were evaluated and quite was given in couple of days.

Communication was professional and I was informed about the process in detail.

Site to arrange collection has a range of options, I was selling MTG cards but you can sell other card games also.

August 21, 2023
Unprompted review
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Reply from We are gaming ltd.

Thanks Ben! We hope to see you again sometime.

Rated 1 out of 5 stars

Horrible customer service

September 25, 2023
Unprompted review
We are gaming ltd. logo

Reply from We are gaming ltd.

Hi David, (Richard Coates)

We don't appreciate aggressive chasing and have cancelled your order and disallowed you from buying from us as a result.

While we aim to ensure everyone gets their cards in time to play with them in events, we do feel there was a different interaction possible after we confirmed understanding your urgency.

The cardmarket platform comes with a built in expected arrival date based on historical shipping behaviour, confirmation of shipping and option to track orders.

We are sorry that your expectancy of customer service is not met by the options facilitated on the platform.

Rated 3 out of 5 stars

Experience selling MTG collection

I sent we-are-gaming.com my MTG card collection to sell. Initial conversations with them were positive, and they attempted to set my expectations on what the cards would be worth.

I sent the cards, and they were promptly valued the next day. I received a quote which was approximately 20% of TCG Player market value, and I subsequently declined the offer of purchase. It was disappointing that the offer was so low, but this may well be because they use TCG Market as a baseline. In any case, these things happen so I requested my cards back.

My cards were returned promptly. On inspection I found identified a couple of issues:
1. I believed two cards had been swapped for non foil versions (unintentionally or otherwise). I didn’t take pictures before sending, so I was referring back to a spreadsheet I built before hand. It’s entirely possible I was wrong here, so this shouldn’t factor into this review but I include in for completeness.
2. One card worth approx. £20 had been badly damaged with glue. All cards of value were sleeved when sending and not damaged prior to sending the package.

I asked we-are-gaming.com to replace the damaged card, and was told it was damaged when it arrived. It wasn’t, but if it were I would of expected to have been informed about it when the packaged reached them, and not discover it on receiving the package back.
The general tone of response I received from we-are-gaming was incredibly defensive, rude, and lacked a basic level of professionalism. The latest email I received from this business was borderline threatening.

The value of the loss I experienced here postage of £35 + damaged card of £20 doesn’t constitute me taking my dispute any further.
This may well have been an isolated incident, but I’d encourage anyone sending cards of any value to them to video record each card being packed before sealing the package so that you have some recourse if something goes wrong.

September 2, 2023
Unprompted review
We are gaming ltd. logo

Reply from We are gaming ltd.

Hi James,

We appreciate that our offer wasn't what you expected. We tried managing expectations by offering an detailed description of our pricing structure before you've sent us your collection.
The conversion from $ to GBP and the American collectibles market (TCG) doesn't always translate well to Europe and the UK.

In a document sent out earlier we also flagged up undesirable inventory and much to our surprise, there was a good amount of that included in the collection.

At the end of the day we need to see the cards to verify condition as personal grading can fluctuate.

We have learned a lot from this transaction and are able to better inform customers now about how to ship, how to avoid damage and how to value cards.

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