Wealthify Reviews 2,935

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting the ease of reaching a human for support. The customer service is frequently described as exceptional, with many people appreciating the quick response times and efficient resolution of queries. Consumers also find the user experience to be excellent, noting the clear, intuitive website and app, and the straightforward process for managing investments. However, some customers were not happy with the planning and execution of trades, mentioning delays and a lack of clarity. A few other people also felt that communication was poor regarding certain processes, leading to frustration and extended waiting periods for transfers or account closures.

What people talk about most

User experience

Consumers find the user experience to be positive, highlighting the app's ease of use and intuitive design.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its efficiency and helpfulness.... See more

Service

People report positive experiences with service. Customers consistently praise the company for managing... See more

Staff

Users describe positive interactions with staff, frequently highlighting their helpfulness, friendliness, and... See more

Response time

Reviewers highlight positive aspects of response time. Many customers praise the quick and efficient... See more

Based on these reviews

Rated 5 out of 5 stars

Guess what? The online chat just works. And you chat with a human! I know! No tedious going round in circles with some half-baked AI chatbot (like Vanguard), only to give up frustrated. Questions... See more

Company replied

Rated 5 out of 5 stars

Such a brilliant service where you can leave investments with professionals who look after your money as if it were their own, making changes when necessary and keeping you informed every step of the... See more

Company replied

Rated 4 out of 5 stars

Nicest/easiest experience I've had with robo-type investing. Website layout and usability are top notch and a welcome contrast to the chaotic mess of one or two other similar platforms. Only minor gri... See more

Company replied

Rated 5 out of 5 stars

I first raised a query with the automated service, which quickly realised I needed a bit more support. I was contacted promptly by Sean, who asked a few questions and recognised my needs. Sean t... See more

Company replied


Company details

  1. Investment Service
  2. Non-Bank Financial Service
  3. Pension Fund

About Wealthify

Written by the company


Wealthify is your easy-to-use, online investing and saving service.

Thanks to our range of award-winning products and easy-to-use app, it’s about the confidence that comes with being prepared for the worst — and satisfaction of building for the future.

With more than 100,000 busy people trusting our experts to manage their investments for the long term, it's about getting more from your finances by doing less.

And it's why the smart money's with Wealthify.

With investing, your capital is at risk.

OPENING HOURS
Weekdays: 8am - 5:30pm
Weekend and bank holidays: Closed

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy user-friendly app

Easy user-friendly app, trustworthy performance

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Alison,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 3 out of 5 stars

Easy to use platform

Easy to use platform but the returns of the auto invest are less than the market

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Solomon,

Thanks for taking the time to leave this review, we really appreciate your feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Efficient

Quick, clear replies to any questions you may have.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Mark,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Simple to use

Simple to access and set up.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Ruth,

Thanks for taking the time to leave this lovely review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Great way to invest

Great way to invest. Been with Wealthify for 7 years now. I’m happy with everything, from investment performance, to customer service and lots of useful information on app. I don’t agree with some negative reviews I’ve seen. Any form of investment with any company is for the long run and requires patience.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Matt,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

So far

So far, very good

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi John,

Thanks for taking the time to leave this review, we really appreciate your feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Keep me involved

Keep me involved

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Keith,

Thanks for taking the time to leave this review, we really appreciate your feedback!

Many thanks,
Team Wealthify

Rated 4 out of 5 stars

Love to watch savings go up

Love to watch savings go up

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Liz,

Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Questions answered

Spoke to a advisor (Penolpe) who answered all my questions. Very good.

March 9, 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Jim,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Penelope!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Great service

Great service, efficient customer help. Overall, happy with it and can recommend.

March 9, 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Vaida,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Excellent service

Excellent service! Joshua was really quick and efficient in answering all my question.

March 4, 2026
Unprompted review
Wealthify logo

Reply from Wealthify

Hi Alex,

Thanks for taking the time to leave this lovely review, we really appreciate your feedback and will be sure to pass your kind words on to Joshua!

Many thanks,
Team Wealthify

Rated 4 out of 5 stars

Good App..

I only use the App but find it useful and informative as well as easy to use.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Chris,

Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Great App

Excellent app but interest rate could be a fraction higher.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi David,

Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Professional trading with saving

I have now been with Wealthify since 2019, upport and withdrawals are fast, I've found it very easy to use, customer service is professional and prompt.
I have recommended Wealthify to all my family and frends.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Glyn,

Thanks for taking the time to leave us this lovely review! We really appreciate your feedback and we're glad to hear you're enjoying your time with us!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars
Wealthify logo

Reply from Wealthify

Hi Derwyn,

Thanks for taking the time to leave this review, we really appreciate your kind words and feedback!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Easy just to leave your money and watch it rise

Easy just to leave, and let them do your work. Watch your money go up.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Louise,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

Rated 5 out of 5 stars

Wealthify is very user friendly.…

Wealthify was recommended to me by my son. It's a very user friendly site with good returns on investments and savings.

March 3, 2026
Wealthify logo

Reply from Wealthify

Hi Pauline,

What a lovely review! Thank you for taking the time to share your feedback with us, we really appreciate it!

Many thanks,
Team Wealthify

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look